Customer Support Representative
2 weeks ago
Resuscitation, ZOLLMED.com At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won't just have a job. You'll have a career-and a purpose. Join our team. It's a great time to be a part of ZOLL Job Summary Responsible for being 100% available to answer and respond to a high volume of inbound phones calls through the ZOLL Customer Support 800 number. Processing orders by Phone, Fax and Email via the ORACLE database. Provide Customers with detailed, accurate information on status of purchase orders, sales orders, returns, credits, shipping information and navigation through ZOLL web store. Ensure Customers' needs are taken care of within the standards of performance set by management. Interact with various departments regularly to achieve the best results for the Customer. Essential Functions Promptly answer a high volume of phone calls for customers including placing orders, shipping/ tracking information, returns and credits. Process a high volume of accessory orders via phone, fax, mail, and e-mail. Provide accurate, professional and responsive customer support to customers and all other personnel within the organization at all levels. Qualify and execute credit, invoice-only and return authorization requests. Provide verbal, faxed and email order confirmations upon request by the customer. Educate and assist Customers in the navigation process of ZOLL's web store. Actively participate in TEAM meetings. Work extended hours as needed during fiscal month and quarter end as defined by management. Required/Preferred Education and Experience High School Diploma or equivalent 1-2+ years solid customer service background, preferably in a Call Center environment Knowledge, Skills and Abilities Computer database knowledge Professional telephone manner and customer focus. Attention to detail, minimizing customer impacted errors. Ability to comprehend complex product configurations, handle multifunction tasks and proven follow-up skills. Ability to effectively communicate (oral and written). This position requires the ability to learn, retain, and apply complete knowledge of ZOLL Corporate Policies and Procedures and company-wide operation procedures (i.e., Sales Order Flow Procedures, Shipping Procedures, warranty procedures). Travel Requirements This position does not include travel Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing - Occasionally Walking - Occasionally Sitting - Constantly Talking - Occasionally Hearing - Occasionally Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. ZOLL Medical Corporation appreciates and values diversity. We are an Equal Opportunity Employer M/F/D/V. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 #LI-LV1 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Customer Support Representative
2 weeks ago
Chelmsford, United States ZOLL Resuscitation Full timeResuscitation, ZOLLMED.com At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory...
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Customer Service Representative
3 days ago
Chelmsford, Massachusetts, United States Stop & Shop Full timeAbout the Role:We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our store team, you will play a critical role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Provide excellent customer service and support to customers in a...
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Customer Service Representative
5 days ago
Chelmsford, Massachusetts, United States Metro Medical Full timeJob Description**Job Summary**Metro Medical is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Medical Support Specialist, you will be responsible for providing exceptional support to our clients' customers through various business types, including medical offices, apartment complexes, and professional...
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Customer Service Representative
3 days ago
Chelmsford, Massachusetts, United States Metro Medical Full timeJob OverviewAt Metro Medical, we are seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our customer service department, you will play a vital role in delivering exceptional patient care and creating a positive experience for our clients.Key Responsibilities:Provide professional and empathetic...
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Customer Service Representative
2 days ago
Chelmsford, Massachusetts, United States VILLAGE Inc Full timeAbout Village Inc.Village Inc. is a reputable and established company in the home services industry, dedicated to providing exceptional customer experiences. We are seeking a highly organized and efficient Customer Service Representative to join our team.Job SummaryWe are looking for a professional and courteous individual with excellent communication skills...
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Customer Service Representative
1 month ago
Chelmsford, United States Metro Medical Full timeJob DescriptionJob DescriptionImmediately hiring Part Time Call Center Agents at Metro Medical!Through our dedicated Customer Service Representatives at Metro Medical, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a difference...
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Customer Service Representative
3 days ago
Chelmsford, United States Metro Medical Full timeJob DescriptionJob DescriptionImmediately hiring Full Time Call Center Agents at Metro Medical!Through our dedicated Customer Service Representatives at Metro Medical, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a difference...
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Chelmsford, Massachusetts, United States VILLAGE Inc Full timeAbout Village Inc.Village Inc. is a reputable and established company in the home services industry, dedicated to providing exceptional customer experiences. We are seeking a highly organized and efficient Customer Service Representative/Admin to join our team.Job SummaryWe are looking for a professional and courteous individual with excellent communication...
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Customer Service Representative
2 months ago
North Chelmsford, United States Molly Maid Full timeGrow and retain customers - Answer phone calls with a smile and book estimates and cleans for our valued customers. Do this, and we'll celebrate milestones as a team and have fun in the process! - Communicate with customers and leads in a friendly, p Customer Service Representative, Customer Service, Representative, Retail
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Chelmsford, Massachusetts, United States VILLAGE Inc Full timeAbout Village Inc.Village Inc. is a reputable and established company in the home services industry, dedicated to providing exceptional customer experiences. We are seeking a highly organized and efficient Customer Service Representative/Admin to join our team.Job SummaryWe are looking for a professional and courteous individual with excellent communication...
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Customer Support Specialist
2 weeks ago
Chelmsford, Massachusetts, United States Metro Medical Full timeJob OverviewJoin our team as a Full-Time Customer Support Specialist at Metro MedicalAs a Customer Support Specialist at Metro Medical, you will deliver exceptional, professional, and thorough assistance to our clients' customers. Utilizing your outstanding customer service abilities, you will manage calls for a variety of sectors, including healthcare...
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Customer Support Specialist
2 weeks ago
Chelmsford, Massachusetts, United States Metro Medical Full timeJob OverviewImmediate openings for Full-Time Customer Support Specialists at Metro MedicalAs a Customer Support Specialist at Metro Medical, you will deliver courteous, professional, and thorough assistance to our clients' customers. Utilizing exceptional customer service abilities, you will manage calls for a variety of sectors, including healthcare...
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Customer Support Specialist
2 weeks ago
Chelmsford, Massachusetts, United States Metro Medical Full timeJob OverviewWe are currently seeking Full-Time Customer Support Specialists at Metro Medical.As a Customer Support Specialist at Metro Medical, you will deliver courteous, professional, and thorough assistance to our clients' customers. Utilizing exceptional customer service abilities, you will manage calls for a variety of organizations, including...
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Customer Service Representative/Admin
1 month ago
Chelmsford, United States VILLAGE Inc Full timeVillage Home Services is looking for an organized and efficient Customer Service Representative/Admin with an eye for detail and high level of accuracy The ideal person will be professional and courteous, a skilled multi-tasker with excellent time management, computer, and communication skills. Who We Are In business for over a decade, Village Home Services...
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Customer Service Representative/Admin
2 weeks ago
Chelmsford, United States VILLAGE Inc Full time Village Home Services is looking for an organized and efficient Customer Service Representative/Admin with an eye for detail and high level of accuracy. The ideal person will be professional and courteous, a skilled multi-tasker with excellent time management, computer, and communication skills. Who We Are In business for over a decade,...
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Customer Service Representative/Admin
2 weeks ago
Chelmsford, United States VILLAGE Inc Full time? ? ? Village Home Services is looking for an organized and efficient Customer Service Representative/Admin with an eye for detail and high level of accuracy. The ideal person will be professional and courteous, a skilled multi-tasker with excellent time management, computer, and communication skills. Who We Are In business for over a decade, Village Home...
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Customer Service Representative/Admin
1 month ago
Chelmsford, United States Village Services Corporation Full timeJob DescriptionJob Description Village Home Services is looking for an organized and efficient Customer Service Representative/Admin with an eye for detail and high level of accuracy. The ideal person will be professional and courteous, a skilled multi-tasker with excellent time management, computer, and communication skills.Who We AreIn business...
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Customer Service Representative
2 days ago
Chelmsford, Massachusetts, United States Metro Medical Full timeJob OverviewMetro Medical is seeking a highly skilled and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients' customers, handling incoming calls, and ensuring that all aspects of the message are collected thoroughly and accurately.Key...
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Technical Support Representative I
2 days ago
Chelmsford, United States Phantom Staffing Full timeJob SummaryThe Technical Support Associate is responsible for tier 1 customer and Sales Team Support.Essential FunctionsProvide tier I technical support functions including but not limited to:Provide support for technical and clinical Inquiries related to products via telephone EMail and/or Fax on a daily basisFollow up to inquiries and ensures satisfactory...
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Customer Service Representative
2 days ago
Chelmsford, Massachusetts, United States cumberlandfarmsinc Full timeJob SummaryCumberland Farms Inc. is seeking a highly motivated and customer-focused Guest Service Clerk to join our team. As a Guest Service Clerk, you will play a key role in delivering an exceptional guest shopping experience and ensuring the overall appearance and cleanliness of our stores.Key ResponsibilitiesGreet and Welcome Guests: Provide a warm and...
