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Vendor Relations Specialist

3 months ago


St Louis, United States TechnoSmarts Full time

POSITION:

Vendor Relations Specialist

LOCATION:

St. Louis, MO

DURATION:

3-6 months RTH

POSITION OVERVIEW

Remote/Hybrid after in-office training (Chesterfield)

Negotiate IT contracts and Statements of Work for software applications

Fast paced environment, 3yrs experience, degree

We are looking for someone with negotiation and contracting experience

Primary Function

Manages the relationships between MTS and external vendors

Administers the contracts with hardware and software vendors

Collects information about external marketplace (not limited to technology) and serves as a resource on this knowledge to the organization

Provides information and advice about technology vendors, offerings, and options

May interact with vendor to resolve escalated problems and plan for future releases of software

KEY CAPABILITIES

Resolves complaints, make adjustments, or correct mistakes regarding a specific set of products, services, capabilities, issues, or questions

Monitor progress and performance of vendor services based on more-complex statements of work

Responsible for managing statements of work for contracted labor

May perform simple negotiations with established vendors

Demonstrates thorough understanding of the fundamental tools and concepts of one of the information technology Teams

Applies that understanding to make independent practical contributions to moderately complex IT work within a particular client’s department or function

Operates under general supervision

Problem Solving / Resolution

Identifies and documents problems and notifies others as appropriate based on problem escalation procedures. Applies understanding of a primary professional SEGMENT to resolve most common problems/ issues/ opportunities

Business Acumen

Has a deeper understanding of client’s's business and the implications that each technology has on business results

Interpersonal Interactions

Adapting - communicate specific subject matter to others through explanation, demonstration, testing, and reinforcement

Project Management

Works with project manager to define tasks & create team work plans

May delegate work to others and monitor progress. Identifies issues affecting work progress and recommend solutions

Resource Estimation

Estimates effort to complete requirements for small, simpler projects

Customer Relationship Management

Accountable for addressing customer needs through individual action or with a "warm handoff"

Interacts independently with customer subject matter experts

EXPERIENCE

Two (2) years of relevant technical or business work experience

General understanding of project management and software development life cycles

EDUCATION

Bachelor's degree in related field, specialized training, or equivalent work experience

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