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Customer Service Specialist
2 months ago
Job Description
Job Description
M&C are seeking a Customer Service Specialist to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Company Description M&C Insurance prides itself on being a trusted independent insurance agency. M&C has been in business serving New Jersey and Pennsylvania for 40 years. M&C has 3 locations in Camden, Pennsauken, and Mt. Laurel. We are seeking a licensed insurance agent(s) to join our growing team. The right candidate for this job is social but serious, fun but focused, and has a drive to be successful.
Company Description
M&C Insurance prides itself on being a trusted independent insurance agency. M&C has been in business serving New Jersey and Pennsylvania for 40 years.
M&C has 3 locations in Camden, Pennsauken, and Mt. Laurel.
We are seeking a licensed insurance agent(s) to join our growing team.
The right candidate for this job is social but serious, fun but focused, and has a drive to be successful.
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