Current jobs related to Customer Support Specialist I - Camden, New Jersey - Subaru
-
Desktop Support Specialist in East Camden, AR
4 weeks ago
Camden, New Jersey, United States Desktop & Depot Support Full time{"h1": "Desktop Support Specialist in East Camden, AR", "h2": "Job Description", "p": "We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in East Camden, AR. In this role, you will be responsible for providing workstation software break-fix support, IMAC, image loads, asset recovery, asset tagging,...
-
IT Support Specialist
3 weeks ago
Camden, New Jersey, United States Ohm Systems, Inc Full timeJob Title: IT Support SpecialistOhm Systems, Inc. is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for maintaining application and interface inventories, supporting project management, and providing frontline support to employees and contractors.Key Responsibilities:Maintain an inventory...
-
IT Support Specialist
4 weeks ago
Camden, New Jersey, United States Cooper University Health Care Full timeAbout Cooper University Health CareWe are a leading healthcare provider in South Jersey, committed to delivering exceptional patient care and innovative medical services. Our team of dedicated professionals is passionate about making a difference in the lives of our patients and their families.Job SummaryWe are seeking a highly skilled IT Support Specialist...
-
IT Support Specialist
4 weeks ago
Camden, New Jersey, United States Cooper University Health Care Full timeAbout Cooper University Health CareWe are a leading healthcare provider in South Jersey, committed to delivering exceptional patient care and innovative medical solutions. Our team of dedicated professionals is passionate about making a difference in the lives of our patients and communities.As an IT Support Specialist at Cooper University Health Care, you...
-
Payroll Specialist I
4 days ago
Camden, New Jersey, United States Holtec International Full timeJob Title: Payroll Specialist IJob Summary:We are seeking a skilled Payroll Specialist to join our team at Holtec International. The successful candidate will be responsible for processing biweekly payroll, reviewing and performing payroll audits, and ensuring the accuracy of payroll reports.Key Responsibilities:Process biweekly payroll and review payroll...
-
Direct Support Specialist
2 weeks ago
Camden, New Jersey, United States Arkansas Support Network Full timeJob Title: Direct Support ProfessionalArkansas Support Network is seeking a dedicated and compassionate individual to join our team as a Direct Support Professional. As a DSP, you will provide support and assistance to individuals assigned to our Community Living Services division, empowering them to live independently and make the most of community...
-
Operational Excellence Specialist I
3 days ago
Camden, New Jersey, United States Cooper University Health Care Full timeAbout UsAt Cooper University Health Care, our commitment to delivering exceptional healthcare begins with our team of dedicated professionals.We strive to provide the best possible care by continuously discovering clinical innovations and enhancing access to the latest facilities, equipment, technologies, and research protocols.Our comprehensive employee...
-
Application Support Specialist
2 weeks ago
Camden, New Jersey, United States NFI Industries Full timeJob Title: Application Support SpecialistOverview:NFI Industries is seeking a skilled Application Support Specialist to join our Data & Development team within the Information Technology organization. As a key member of our team, you will provide exceptional customer service and technical support to internal and external end-users with complex enterprise...
-
Desktop Support Specialist- II
4 days ago
Camden, New Jersey, United States Futran Tech Solutions Pvt. Ltd. Full timeJob Title: Desktop Support Specialist- IIJob Summary: We are seeking a skilled Desktop Support Specialist- II to provide on-site field support to customers. The ideal candidate will have experience working with hardware, software, and equipment products, as well as excellent interpersonal and analytical skills.Key Responsibilities:1. Provides on-site field...
-
Administrative Support Specialist
4 days ago
Camden, New Jersey, United States City of Cooper City Full timeJob Summary:This Administrative Specialist role provides moderately complex to advanced administrative support for an assigned department or division of the City of Cooper City. The successful candidate will be responsible for a wide range of administrative duties, including customer service, data entry, and record-keeping.Key Responsibilities:Provide...
-
Behavior Support Specialist
1 week ago
Camden, New Jersey, United States SESI Schools Full timeUnlock Student Potential as a Behavior Support Specialist at SESI SchoolsAt SESI Schools, we're dedicated to providing a supportive and inclusive environment for students with diverse needs. As a Behavior Support Specialist, you'll play a vital role in helping students overcome challenges and achieve their goals.Key Responsibilities:Implement behavior...
-
Desktop Support Specialist
2 weeks ago
Camden, New Jersey, United States Softworld Inc Full timeJob Title: Desktop Support SpecialistJoin Softworld Inc as a Desktop Support Specialist in Camden, where you will be responsible for providing technical assistance to our team members.Key Responsibilities:Active Directory management and troubleshootingHardware and software troubleshootingEffective communication and documentationWhat We Offer:A dynamic and...
-
Technical Support Specialist
4 days ago
Camden, New Jersey, United States Insight Global Full timeJob Description:Insight Global is seeking a skilled Technical Support Specialist to join their team. As a Remote Help Desk Analyst, you will provide Tier 1 and Tier 2 level support for external and internal staff using FreshDesk ticketing system.Responsibilities:Provide technical support for 1,000+ external and internal staffReset passwords, troubleshoot...
-
TechShare Support and Development Specialist
2 weeks ago
Camden, New Jersey, United States firstPRO, Inc Full timeJob Title: TechShare Support and Development SpecialistWe are seeking a highly skilled TechShare Support and Development Specialist to provide expert support for our TechShare production environment and assist in building new features and integrations aligned with our multi-year roadmap.This is a long-term consulting opportunity with a hybrid work model that...
-
Enterprise Application Support Specialist
1 week ago
Camden, New Jersey, United States NFI Industries Full timeJob Summary:NFI Industries is seeking a skilled Application Support Specialist to join our Data & Development team within the Information Technology organization. As a key member of our team, you will provide exceptional customer service and technical support to internal and external end-users for complex, business-related technical issues.Key...
-
Desktop Support Specialist
2 weeks ago
Camden, New Jersey, United States Softworld Inc Full timeJob Title: Desktop Support SpecialistAt Softworld Inc, we are seeking a skilled Desktop Support Specialist to join our team in Camden. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting services to our employees.Key Responsibilities:Active Directory management and troubleshootingHardware and...
-
Medical Support Specialist
1 week ago
Camden, New Jersey, United States Cooper University Health Care Full timeKey Responsibilities:As a Medical Support Specialist at Cooper University Health Care, you will play a vital role in providing exceptional patient care. Your duties will include assisting with procedures, carrying out specific tasks, and communicating effectively with the healthcare team.Work Schedule:Full-time position, 36 hours per week, with 12-hour...
-
Administrative Support Specialist
1 week ago
Camden, New Jersey, United States Cooper University Hospital Full timeAdministrative Support SpecialistAt Cooper University Health Care, our commitment to providing exceptional healthcare begins with our team. Our dedicated professionals continuously discover clinical innovations and enhance access to the latest facilities, equipment, technologies, and research protocols.Key Responsibilities:Scheduling meetings and...
-
Desktop Support Specialist in East Camden
7 days ago
Camden, New Jersey, United States Virtual Service Operations Full timeVirtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in East Camden. In this role, you will be part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:Provide Workstation Software Break Fix supportIMAC – PC...
-
Perioperative Support Specialist
2 weeks ago
Camden, New Jersey, United States Cooper University Health Care Full timeCooper University Health Care: A Leader in Healthcare Excellence **About Us** At Cooper University Health Care, we are committed to delivering exceptional patient care and service. Our team of dedicated professionals is passionate about providing the highest quality care to our patients and their families. **Job Summary** We are seeking a highly...
Customer Support Specialist I
2 months ago
Position Overview
Customer Support Specialist I
Location: New Jersey, Camden
Job Code: 32773
Number of Openings: 1
Summary
This role is focused on delivering exceptional service and assistance to retail clients, as well as liaising with retailers, distributors, and regional teams. The specialist will work to address vehicle-related concerns (both warranty and non-warranty) and retailer challenges, ensuring a positive experience for both the customer and the organization. This position serves as a key resource for consumers and retailers in addressing inquiries related to Subaru of America (SOA), its offerings, and its retail partners.
The specialist will handle inquiries received through the national customer service line.
Key Responsibilities
- Address customer inquiries (calls and feedback) concerning Subaru products, product malfunctions, warranties, Subaru Added Security (SAS), and retailer-related matters in a flexible, non-scripted setting.
- Empowered to determine and implement the most effective resolution for customer issues.
- Manage an ongoing caseload to ensure timely follow-up and resolution in line with departmental standards.
- Make informed financial decisions related to customer goodwill and Policy Adjustment Requests (PAR) on a case-by-case basis, enhancing customer loyalty and perception of the Subaru experience without requiring managerial approval for amounts up to $750 per case.
- Conduct outbound communications with customers to establish follow-up expectations.
- Collaborate with retailers, field staff, or departmental contacts to work towards satisfactory resolutions for customers.
- Participate in mandatory departmental training and individual skill enhancement sessions to stay informed about vehicles, parts, systems, accessories, warranties, policies, procedures, and legal requirements.
Required Skills and Qualifications
- Strong telephone communication skills.
- Proven ability to provide a high level of service to others.
- Capability to work independently to resolve intricate customer issues.
- Proficient in articulating complex information clearly, both in writing and verbally.
- Excellent negotiation skills and ability to manage multiple tasks simultaneously.
- Strong conflict resolution, decision-making, and creative problem-solving abilities.
- Attention to detail in following procedures and ensuring accuracy.
- Ability to organize and maintain comprehensive case records.
- Capacity to thrive in a collaborative team environment.
Education and Experience Requirements
- A bachelor's degree is preferred, along with 2-4 years of relevant experience.
