Human Operations Coordinator

3 weeks ago

Nashville, United States The Farmer's Dog Full time

Who We AreThe Farmer's Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We're starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers' doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.To date, The Farmer's Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.#LongLiveDogsWhere You'll Come InAs the Human Operations Coordinator, you will be an integral part of the Human Operations team, with a primary focus on supporting our Customer Experience (CX) function. In this role, you will manage key aspects of the employee lifecycle while ensuring regulatory compliance and contributing to a positive, full-cycle employee experience. You will have a dual focus: handling the day-to-day operations that drive the Humans function and collaborating with the Human Operations team and key stakeholders to optimize processes and lead impactful projects aimed at enhancing efficiency and employee engagement. You are located within a commutable distance to the Nashville office.How You'll Make An ImpactOversee the end-to-end onboarding process, including conducting new hire orientations ensuring new hires have everything they needManage new hire and employee change processes by entering data into the HR tech stack and relevant company systemsHandle offboarding processes, including inputting terminations into the HR tech stack and coordinating with IT for property retrievalEnsure timely and accurate completion of onboarding, employee changes, and offboarding by collaborating with IT, managers, Finance, and the Humans teamComplete all required new hire paperwork, including I-9 and E-Verify, in compliance with legal timelinesManage employee personnel updates throughout the entire employee lifecycle, from onboarding to offboardingSupport employees with leave management, including FMLA, Parental, and Personal leave, and handle all required documentationMaintain accurate and up-to-date employee records and filesAudit HR systems for consistency and accuracy, consolidate weekly headcount updates, and respond to employee queriesSupport office initiatives and contribute to team projectsPerform other duties and participate in special projects as assignedWe're Excited About You BecauseYou have 1+ years of HR Administrative experience and experience supporting leave of absencePlus if you have experience on WorkdayYou have experience with Google Suite products, excel and have an affinity for different technology and able to utilize to streamline processes/workflowsPreferred if you have experience in an employee record systemPreferred if you have experience using/building out tools to enhance processesYou can work with a high degree of discretion and professionalism handling confidential information including HIPAA and personal identifiable information (PII)You are meticulously organized, detail oriented, and have excellent verbal and written communicationYou believe "problems are treasures" and are open to innovative approaches, solving problems from first principlesYou are constantly seeking better in all processes and able to partner with the Humans team to drive necessary change You love dogs.Office GuidelinesThe office is open and available for all Monday through Friday. We ask all team members to be in office a minimum of 2 - 3 days a week to build a collaborative and invested environment to foster our unique in-person culture we are proud to have. This office policy is subject to change at company discretion.Our DEI Philosophy:Our company's mission is rooted in deep, genuine care for dogs - and for the people who love them. As an organization we are full of individuals who are unique in many ways, but all united in a mission of providing true peace of mind to dog lovers everywhere. Fixing this industry and improving the lives of pets and their people will be a difficult, decades-long endeavor. We believe the best use of our time, energy, and resources as a collective team is to focus on this mission, and on supporting our team to do their best work and be their best selves. In support of this we're committed to hiring and supporting a diverse workforce, and investing in internal structures, opportunities, hiring/promotions processes, and training that create and sustain an inclusive team. We strive to provide an experience at TFD that will be invested, meaningful and memorable as we progress on the journey to reimagine how we feed and care for our pets.A Few of Our Best BenefitsDog-friendly office in NashvilleMarket-competitive compensation and equity packagesComprehensive Healthcare, Dental, and VisionCompany supported mental health benefits12 week paid parental leaveCompetitive 401k plan with company matchFlexible PTO Discounted fresh food for your pupYour pet interrupting video calls (and in-person meetings) is now a feature, not a bugEqual Employment Opportunity StatementThe Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

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