Current jobs related to Incident and Escalation Manager - New York - Datadog


  • New York, United States Datadog Full time

    Incident and Escalation Manager (EMEA) Paris, France; Dublin, Ireland; Amsterdam, Netherlands The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. The purpose of IEM is to continuously improve Datadog's overall customer experience during incidents and critical moments. Datadog Global...


  • New York, New York, United States Datadog Full time

    Incident and Escalation Manager (EMEA)The Incident and Escalation Management team (IEM) operates within Datadog's Global Support Engineering (GSE) organization. We are seeking professionals with expertise in Incident Management and Escalation handling to enhance our team. In this role, you will be responsible for swift incident resolution and stakeholder...


  • New York, New York, United States Datadog Full time

    Incident and Escalation Manager (EMEA)The Incident and Escalation Management team (IEM) operates within Datadog's Global Support Engineering (GSE) division. We are seeking professionals with expertise in Incident Management and Escalation processes to enhance our support capabilities. In this role, you will be responsible for swift incident resolution and...


  • New York, New York, United States Datadog Full time

    Escalation and Incident Response Specialist (EMEA)The Incident and Escalation Management division is an integral part of Datadog's Global Support Engineering (GSE) organization. We are seeking professionals with expertise in Incident Management and Escalation processes to enhance our team. In this role, you will ensure prompt incident resolution and take...


  • New York, New York, United States Datadog Full time

    Incident and Escalation ManagerAt Datadog, we're looking for a skilled Incident and Escalation Manager to join our Global Support Engineering team. As a key member of our team, you'll play a critical role in providing fast incident response and stakeholder ownership for our global customers.Key Responsibilities:Drive the resolution of incidents and...


  • New York, New York, United States Datadog Full time

    Incident and Escalation Manager RoleAt Datadog, we're seeking a skilled Incident and Escalation Manager to join our Global Support Engineering team. As a key member of our team, you'll play a critical role in providing fast incident response and stakeholder ownership for our global customers.Key Responsibilities:Drive the resolution of incidents and...


  • New York, New York, United States Datadog Full time

    Job Summary:We are seeking a highly skilled Incident Management Specialist to join our Global Support Engineering organization. As an Incident Management Specialist, you will play a critical role in providing fast incident response and stakeholder ownership to our global customers.Key Responsibilities:Drive the resolution of incidents and escalations while...


  • New York, New York, United States CoSM Full time

    Job Title: Incident Response AnalystCosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions.Job Summary:The Incident Response...

  • Escalations Manager

    6 days ago


    New York, New York, United States Inspira Education Full time

    About the RoleWe are seeking a highly skilled Escalations Manager to join our Student Success team at Inspira Education. As a key member of our team, you will be responsible for handling complex client concerns, complaints, and issues that go beyond the scope of regular student support service.Key ResponsibilitiesManage Client Escalations: Serve as the...

  • ITSM Associate

    3 weeks ago


    New York, New York, United States OSTTRA Full time

    About the Role:The ITSM Associate will be part of the Osttra Technology Operations (TOC) Team, responsible for managing incidents, changes, and problems for Osttra products. This role requires a strong understanding of ITIL Incident, Change, and Problem Management processes, as well as experience with NOC alert monitoring and troubleshooting.The Team:The TOC...


  • New York, New York, United States InfoPeople Full time

    Incident Response & Forensics SpecialistWe are seeking a highly skilled Incident Response & Forensics Specialist to join our IT Threat Intelligence group within the Cyber Security Operations Center. As a key member of our team, you will provide direct support to our 24/7 Cyber Security Monitoring group and be responsible for various critical tasks.Key...

  • Incident Response

    2 weeks ago


    New York, United States InfoPeople Full time

    Seeking a highly technical Incident Response & Forensics Specialist. This position is a part of the IT Threat Intelligence group within the Cyber Security Operations Center and will be expected to provide direct support to the 24/7 Cyber Security Monitoring group as needed. The responsibilities include, but are not limited to, the following: • Serving as a...


  • New York, New York, United States Citigroup Full time

    About Our TeamThe Chief Information Security Office (CISO) at Citigroup is home to a team of deeply talented colleagues who work to ensure the safety of our clients', our revenue, our employees, and our proprietary data. We manage information security as one end-to-end program – one with a clear mandate and accountability. Our mission is a program that is...


  • New York, United States Tandym Group Full time

    A social services organization in NYC is actively seeking a motivated professional to join their growing team as an Incident Management Specialist.Responsibilities:Oversee incident reports and ensure timely documentationCollaborate across programs to ensure compliance with internal and external standardsAnalyze incident data and recommend corrective...


  • New York, United States Tandym Group Full time

    A social services organization in NYC is actively seeking a motivated professional to join their growing team as an Incident Management Specialist.Responsibilities:Oversee incident reports and ensure timely documentationCollaborate across programs to ensure compliance with internal and external standardsAnalyze incident data and recommend corrective...


  • New York, New York, United States incident Ltd Full time

    About Incident LtdIncident Ltd is an incident management platform that helps companies navigate unexpected challenges. Our platform provides a suite of tools and insights to learn and improve over time.The TeamOur Business Development Representatives (BDRs) are the first point of contact for potential customers. We're looking for a seasoned leader to build...


  • New York, NY, United States myGwork Full time

    This job is with Bloomberg, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. The Bloomberg Security Incident Management (Sec IM) team provides consistent coordination and management of cybersecurity (security) incidents and events across Bloomberg's diverse lines of business and vast global...


  • New York, NY, United States myGwork Full time

    This job is with Bloomberg, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. We Protect Bloomberg. The Bloomberg Security Incident Management (Sec IM) team provides consistent coordination and management of cybersecurity (security) incidents and...

  • Compliance Specialist

    4 weeks ago


    New York, New York, United States ADAPT Community Network Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Compliance Specialist to join our team at ADAPT Community Network. The successful candidate will be responsible for managing incident data, tracking incidents, and providing support to our operations and management staff.Key ResponsibilitiesAttend Incident Review Committee Meetings and maintain...


  • New York, New York, United States CDW Full time

    About the RoleWe are seeking a highly skilled Cybersecurity Incident Response Specialist to join our team at SiriusXM. As a key member of our InfoSec department, you will play a critical role in responding to and mitigating cybersecurity threats.Key ResponsibilitiesReceive and triage cybersecurity incident alerts and escalations, coordinating the actions of...

Incident and Escalation Manager

3 months ago


New York, United States Datadog Full time

Also implement processes based on the lessons learned from each incident to limit further occurrence. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We opera Manager, Escalation, Customer Experience, Monitoring, Escalations, Business Services, Benefits