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Field Service Engineer, Ultrasound

3 months ago

Hartford, United States Philips Full time

Job Title Field Service Engineer, Ultrasound (Stamford/Hartford, CT) Job Description Support Philips Ultrasound business in the Hartford, CT area. This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites; generate service revenue; adherence to state and federal regulatory requirements. Your role: Assist in service repair, preventative maintenance, field change orders/installations. Identification and resolution of customer issues, providing the customer with the appropriate communication and involving appropriate Service and Sales Personnel. Operate under required knowledge of regulatory requirements (Federal and State Radiation performance standards, registration, Quality Systems Regulations, EPA regulations, and OSHA regulations). Define problems: Collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with abstract and concrete variables. You're the right fit if: Located in or near the Hartford, CT area. BSEE/BSEET preferred, or two-year formal education combined with appropriate high-tech related experience. At least three years of experience demonstrating repair and troubleshooting skills with Ultrasound Equipment is preferred. Understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment including knowledge and use of all necessary tools and test equipment. Understanding mechanical theory preferred. Ability to read and interpret schematics and site drawings with minimal assistance. Have and maintain a valid driver’s license. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here . Philips Transparency Details The hourly pay range for this position is $27.33 - $46.85. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. The actual hourly pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission, or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, and much more. Details about our benefits can be found here . Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Hartford, CT. Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. #J-18808-Ljbffr