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Field Engineer

1 month ago


Aurora, United States University of Colorado Anschutz Medical Campus Full time

University Staff Description University of Colorado Anschutz Medical Campus Department: Office of Information Technology Job Title: Field Engineer Position #:00001021 - Requisition #:34277 Job Summary: Does this describe you? Are you ready to work in a team that supports the communications foundation for both the CU Anschutz Medical Campus and CU Denver Campus? Do you strive to help shepherd this technology into reality? We maintain and support a breadth of network and telephony technologies and planning several huge steps forward. We are looking for a leader to join our team and go forward with us. The Field Engineer works as troubleshooter and problem solver that connects our constituencies with each other, and the world. Here are some examples of what the Field Engineer does: Key Responsibilities: Respond to student/staff/faculty work requests for providing network or telephony access by making new network connections, or providing physical Be a technical resource and provide systematic solutions while working with departmental staff and our Service Desk. Partner with students, staff, faculty, facilities, contractors, police officers, and medical personnel to deploy the most useful and practical communication solutions. Balance customer requests for network services, telephone services, and cellular connectivity against your limited work time to achieve the best possible results. Work Location: Onsite - This role is expected to work onsite and is located in Aurora, CO Why Join Us: Information Strategy and Service (ISS) is a large department that encompasses the Office of Information Technology (OIT), Information Security and IT Compliance (ISIC), Enterprise Architecture (EA), and Information, Data Empowerment and Analytics (IDEA). In Information Strategy and Services (ISS) we emphasize six key principles that connect our teams and ensure our success: * Curiosity- Explore beyond one's own experience and environment. * Compassion- Demonstrates empathy, understanding, and respect for all people. * Collaboration- Partner well beyond our space and build partnerships to achieve organizational results. * Commitment- Dedication and engagement one has to their job, team, organization and university. * Competence- Know our craft and be committed to continuous improvement and learning. * Confidence- Be empowered and assured to represent our customers and their needs. In OIT we value our team members and strive to achieve work life balance, inclusivity, and a FUN working environment. Click HERE to view testimonials from OIT Employees about why they enjoy working for OIT Click here to find out more about the Office of Information Technology We improve lives by enabling our University mission of education, research, healthcare, and community engagement through information technology services. We facilitate collaboration, improve data integrity, increase secure access to information and technology, and provide exceptional customer-centric service using our skills, talents, and passions. Active investment in our culture and our people is foundational in developing and delivering service excellence. To cultivate a people centric workplace, we do the following: * Invest in inclusive leadership to promote belonging and integrate DEI into daily operations * Focus on employee wellness * Provide effective coaching and foster continuous learning & development * Offer flexible work arrangements when possible * Click here to find out more about OIT's Culture * The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off - vacation, sick, and holidays and more. To see what benefits are available, please visit: employee-services/benefits-wellness. * Why work for the University? * We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave The University of Colorado offers an excellent benefits package including: Medical: Multiple plan options Dental: Multiple plan options Additional Insurance: Disability, Life, Vision Retirement 401(a) Plan: Employer contributes 10% of your gross pay Paid Time Off: Accruals over the year Vacation Days: 22/year (maximum accrual 352 hours) Sick Days: 15/year (unlimited maximum accrual) Holiday Days: 10/year Tuition Benefit: Employees have access to this benefit on all CU campuses ECO Pass: Reduced rate RTD Bus and light rail service * There are many additional perks & programs with the CU Advantage. Diversity and Equity: The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnically minoritized individuals, persons with disabilities, persons within the LGBTQ+ community and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment. Qualifications: Minimum Qualifications: * Bachelor's degree from an accredited college or university with a in computer science, management information systems, engineering, or a closely related field. * Substitution: Full time, professional-level work experience in enterprise-class voice and data networking may be substituted on a year-for-year basis for the bachelor's degree, up to 4 years. Technical knowledge: The successful candidate possesses 1 year experience and working knowledge in areas as such as the following below: Access layer networking protocols for routing and switching. IEEE 802.11 wireless protocols TDM and VoIP telephony Distributed antenna system deployment and RF technology Unified Messaging voice mail Copper and Fiber-based cabling infrastructure. A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis. Applicants must meet minimum qualifications at the time of hire. Preferred Qualifications: Certification: * Cisco Certified Network Associate (CCNA) * Bicsi fundamentals certification Knowledge, Skills and Abilities: * Curiosity, motivation, and a desire for continuous learning * A belief that strong relationships are key to success * A self-starter with a can-do attitude * Strong analytical, problem-solving, and interpersonal problem-solving skills * A collaborator with a focus on providing solutions based on the requirements and necessary outcomes of those whom we serve. How to Apply: For full consideration, please submit the following document(s): 1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position (only use if a cover letter is necessary) 2. Curriculum vitae / Resume 3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: ISS Human Resources Screening of Applications Begins: Immediately and continues until position is filled. For best consideration, apply by August 5, 2024. Hiring department will need to notify their Talent Acquisition Consultant when they want to have the advertisements removed for the posting. Anticipated Pay Range: OIT has established the hiring salary for this position at $62,964.78. This position is not eligible for overtime compensation. The above salary range ( or hiring range ) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line. Total Compensation Calculator: node/153125 ADA Statement: The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at . Background Check Statement: The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. Vaccination Statement: CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program. Application Materials Required: Cover Letter, Resume/CV, List of References Job Category : Information Technology Primary Location : Aurora Department: U0001 -- Anschutz Med Campus or Denver - 22140 - ADM AVC OIT Administration Schedule : Full-time Posting Date : Jul 19, 2024 Unposting Date : Ongoing Posting Contact Name: ISS Huma Resources Posting Contact Email: Position Number: 00001021