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Field Service Engineer

3 months ago

Aurora, United States Sterling Engineering Inc. Full time
Job DescriptionJob Description
Field Service Engineer
  • We are looking for a Field Service Engineer to commission and service industrial equipment at our customer sites. Duties include:
  • Service existing equipment at customer sites to ensure that equipment is performing at optimal levels and according to machine specifications. Troubleshoots to isolate and resolve problems.
  • Commissions new equipment at the customer site. Ensures that the equipment has been properly installed for start-up (mechanically and electrically).
  • Performs warrantee service calls to troubleshoot equipment problems, and courtesy calls to ensure optimum customer satisfaction.
  • Checks stock on customers’ spare parts for capital equipment and uses suggestive selling techniques to increase spare parts sales.
  • Develops and provides ideas to Engineering department to improve equipment design and eliminate reoccurring manufacturing and design flaws.
  • Seeks equipment upgrades and new equipment business opportunities and promotes the advantages of purchasing Performance Partnership Contracts (PPC’s).
Requirements
  • 5 - 7 years in an industrial environment with responsibility for industrial machine maintenance and commissioning
  • Experience and proficiency in PLC edits/troubleshooting (Allen Bradley and Siemens)
  • Able to read and interpret electrical schematics (interpreting mechanical drawings a big plus)
  • Knowledge of pneumatic principles
  • Must love being a road warrior Travel up to 80% worldwide. As such, must possess or be able to obtain a valid passport.
  • Must possess effective computer skills
  • Must present professionally with a positive, customer-focused attitude
  • BS in Engineering (or equivalent experience)
  • Must provide own transportation (reimbursable) to drive to various customer sites
  • Previous experience in a foundry environment a big plus
  • Ideal locations are IL, IN or WI near a major airport
Benefits
  • 10% Bonus opportunity
  • Medical, Dental, Vision, FSA/HSA
  • Competitive 401(k) match
  • Employee Assistance Plan
  • Company-paid life and disability plans
  • Discount program