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Field Service Engineer

2 months ago

North Aurora, United States Alpha Matrix Full time $75,000 - $85,000
Job DescriptionJob Description

Founded in 2014, this dynamic company specializes in custom automation solutions, including AI-driven vision inspection, robotic case packing, and pick-and-place industrial palletizing. With a collaborative team of 40 and expanding, they tailor innovative solutions to each clients unique needs, transforming ideas from whiteboard to factory floor.


Seeking an experienced Field Service Engineer to join our team. In this role, you will be responsible for the installation, commissioning, preventive maintenance, troubleshooting, and repair of industrial automated equipment at client sites. As a Field Service Engineer, your expertise in automation systems, PLC modification/programming and low voltage electricity, will be crucial to ensuring the optimal performance and reliability of our clients' automated machinery.


Key Responsibilities:

  • Execute installation and commissioning of industrial automated equipment at client locations, ensuring systems are fully operational and meet customer specifications.
  • Perform scheduled preventive maintenance on a variety of automated machinery to minimize downtime and extend the lifespan of equipment.
  • Diagnose and resolve technical issues with automated systems, including PLCs and low voltage electrical components, ensuring minimal disruption to production processes.
  • Conduct repairs on malfunctioning equipment and implement upgrades to improve performance and efficiency.
  • Provide technical support and training to clients on the operation and maintenance of automated systems, fostering strong relationships and ensuring customer satisfaction.
  • Maintain detailed service reports and documentation for all site visits, including equipment status, work performed, and any recommendations for future service needs.


Qualifications:

  • 5 years of experience in the automation industry, with strong PLC modification/programming and low voltage electrical systems.
  • Experienced in troubleshooting and repairing automated machinery, with strong knowledge of industrial automation systems and components.
  • Willingness and ability to travel up to 80% at times.