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Associate Analyst Entergy Corporation Location: Arkansas Category: Analyst

2 months ago

Little Rock, United States Electricenergyonline Full time

Job Summary/Purpose: Investigate, pursue, negotiate and resolve recovery/subrogation claims of $2K or less, which result from incidents of third-party damage to company property/equipment. Provide administrative support to co-workers handling higher dollar claims.

Job Duties/Responsibilities:

Investigate, pursue, negotiate and resolve recovery/subrogation claims of $2K or less, which result from incidents of third-party damage to company property/equipment. Provide administrative support to co-workers handling higher dollar claims.

Investigate liability, by obtaining official reports, speaking with involved parties, interacting with company field employees when necessary, etc.

Successfully handle contentious circumstances and manage conflict.

Utilize available databases and math skills to retrieve and calculate the values of claims for recovery/subrogation. Support paperless claims handling philosophy, which requires strong computer skills.

Process payments to vendors and agencies through whom investigative documents were obtained (e.g., police departments)

Work closely with Accounts Receivable Accounting Department to ensure proper processing and accounting of recoveries. Prepare and provide management reports as requested.

Identify opportunities for process improvements and reduction in expenditures. Manage specifically assigned processes and projects.

Eagerly participate in Safety programs and volunteerism activities.

Minimum Requirements

Minimum education required of the position

High School Diploma or equivalent.

Desired: Associates degree.

Minimum experience required of the position

Associate Analyst-Claims - 3 years of property & casualty claims experience, litigation paralegal/secretarial work or equivalent experience.

Associate Analyst-Claims, Sr: 7 years of property & casualty claims experience, litigation paralegal/secretarial work or equivalent experience.

Minimum knowledge, skills, and abilities required of the position

Ability to investigate, evaluate, resolve, document and report-on high volume of small Liability, Workers' Compensation and/or Public-Damage-Recovery (subrogation) claims.? Understand elements of legal liability. Ability to communicate with all levels throughout an organization, accept push-back and criticism, say 'no' in response to customer/claimant/employee demands, prioritize work, operate word/excel/web-based/etc. computer applications, and understand when to bring issues to the attention of others through 'dotted-line' and formal reporting structures. Successfully answer required behavior-based questions.?

Any certificates, licenses, etc. required of the position

Licensed Claims Adjuster (may be secured after period of employment begins).

Desired: Claims, paralegal, administrative, secretarial, etc. certifications.

Req ID:

115068

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