Front Office Associate Float

4 weeks ago


Milwaukee, United States RAYUS Radiology Full time
Job Summary

There is a $500 sign-on bonus for this position RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for aFloat Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionalsanswering phones, cheerfully greeting and registering patients, scheduling patient procedures, and acting a liaison between medical technologists and patients waiting for exams.You'll be part of a team providing a wide range of screening, diagnostic and interventional procedures with compassion and integrity to ensure the highest quality, access, service and value to our patients, referring providers and partners. You will play an important part in that process by actively listening to patients' needs, and showing empathy to every patient you speak with.

This position is fulltime with shifts varying from 6:30am-10:30pm Monday-Friday, includes up to 3 weekend day shifts per year.In this role you will travel to multiple locations in the market, and be eligible for a shift differential and mileage.

Essential Duties:

(65%) Registration

  • Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays
  • Answers phones and handles calls in an efficient and friendly manner
  • Fields calls appropriately for center associates
  • Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
  • Follows-up on any unread exams
  • Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
  • Orders office supplies as needed
  • Maintains supply of patient information sheets
  • Pushes imaging via electronic interfaces
  • Completes confirmation calls and provides preparation instructions to patients
  • Faxes reports, billing information, and medical release forms as requested
(25%) Scheduling Insurance
  • Schedules patients and enters orders
  • Maintains an up-to-date and accurate database on all current and potential referring physicians
  • Accurately maintains patient records within radiology information system (RIS)
  • Assists with arranging interpreter services, transportation and hotel accommodations for patients when appropriate
  • Maintains accurate pending-scheduling list
  • Checks all exams for pre-certification with patient's insurance company
  • Handles release of information requests for patients, referring offices, other medical facilities, attorneys insurance companies following company guidelines
  • Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(10%) Performs other duties as assigned

Requirements

Required:
  • High school diploma or equivalent
  • Microsoft Office Suite experience
  • 1-2 years customer service experience
  • Proficient with using computer systems and typing
  • Valid driver's license and proof of current insurance
Preferred:
  • 1-2 years medical front office experience
  • Medical terminology and office background
  • Bilingual


RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services-all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services

RAYUS Radiologyis an EO Employer/Vets/Disabled.

#LI-JH1

  • Milwaukee, United States RAYUS Radiology Full time

    There is a $500 sign-on bonus for this position! RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients,...


  • Milwaukee, United States RAYUS Radiology Full time

    There is a $500 sign-on bonus for this position! RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients,...


  • Milwaukee, Wisconsin, United States RAYUS Radiology Full time

    Job Summary:RAYUS Radiology is seeking a skilled Front Office Associate to provide exceptional patient care and administrative support in our radiology facilities. As a key member of our team, you will be responsible for ensuring a positive patient experience from initial contact to completion of services.Key Responsibilities:Registration and Scheduling:...


  • Milwaukee, Wisconsin, United States RAYUS Radiology Full time

    Job Summary:RAYUS Radiology is seeking a skilled Front Office Associate to provide exceptional patient care and administrative support in our radiology facilities. As a key member of our team, you will be responsible for ensuring a positive patient experience from initial contact to completion of services.Key Responsibilities:Registration and Scheduling:...


  • Milwaukee, United States PT Solutions Physical Therapy Full time

    Job Overview & Responsibilities: As Front Office Supervisor, you will facilitate and supervise the daily front office operations for the clinic. This position will focus on the clinics front office engagement, environment, and staff performance. Employee will share the mission and values of PT Solutions. SUCCESS LOOKS LIKE Ability to perform at or above...


  • Milwaukee, Wisconsin, United States RAYUS Radiology Full time

    Position OverviewSign-on Bonus AvailableRAYUS Radiology, previously known as Center for Diagnostic Imaging, is seeking a Float Front Office Associate to become an integral part of our organization. In this role, you will serve as the initial point of contact for patients and referring professionals, managing phone inquiries, warmly welcoming and registering...


  • Milwaukee, Wisconsin, United States Saint Kate - The Arts Hotel Full time

    Join Our Team at Saint Kate - The Arts Hotel At Saint Kate, we embrace creativity and diversity, creating a vibrant atmosphere where every individual can thrive. We are currently seeking a Front Desk Supervisor to lead our front office team and ensure our guests enjoy a memorable experience. Your Role: Oversee front desk operations, including staff...


  • Milwaukee, Wisconsin, United States Saint Kate - The Arts Hotel Full time

    Join Our Team at Saint Kate - The Arts Hotel At Saint Kate, we embrace creativity and individuality, welcoming candidates from various backgrounds who are eager to connect with the vibrant world around them. We are not merely offering a position; we are providing an opportunity to immerse yourself in a dynamic environment filled with culture and artistic...


  • Milwaukee, United States Seton Catholic Schools Part time

    Job DescriptionJob DescriptionPosition Title: School Nutrition Program Associate- FloatReports to:  Dean of Operations, Director of Nutrition ProgramEmployment Classification: 10-month hourly employee, Full time, 6 hours per dayLocation: Seton Catholic Schools-FloatJoin the Transformation of Catholic Education in Milwaukee Seton Catholic Schools is a...

  • Front Desk Associate

    3 months ago


    Milwaukee, United States Hyatt Regency Milwaukee Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...


  • Milwaukee, United States Wilson Elser Full time

    Job DescriptionJob DescriptionWilson Elser's Milwaukee office is currently seeking a Front Office Coordinator/Office Assistant to join a fast-paced team.This is an excellent opportunity for those who are interested in gaining fast-paced professional experience with a national law firm.The FirmWilson Elser is a full-service and leading defense litigation...


  • Milwaukee, Wisconsin, United States Planned Parenthood of Wisconsin, Inc. Full time

    Bilingual Health Care Assistant Float OpportunityWe are seeking a highly skilled and compassionate Bilingual Health Care Assistant Float to join our team at Planned Parenthood of Wisconsin, Inc. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support services.About the RoleThis is a unique...

  • Front Office Admin>

    2 months ago


    Milwaukee, United States Ajilon Full time

    Ajilon - JobID: 580CEA98-34D0-4B73-84E2-8D49FD76FCF8 [Administrative Assistant / Receptionist] As an Office Admin Associate at Ajilon, you'll: Serve as first point of contact for all correspondence in the office; Transfer calls as necessary and ensure messages are passed along to correct personnel; Manage meetings and calendars; Manage office inventory; Work...

  • Front Desk Manager

    4 weeks ago


    Milwaukee, United States Remington Full time

    Job DescriptionWhat you will be doingAnticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Ensure proper staffing levels of front office associates, including interviewing, hiring,...

  • Front Desk Manager

    2 weeks ago


    Milwaukee, United States Renaissance Milwaukee West Full time

    DescriptionYour Path Begins HereAt Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood.Renaissance Milwaukee West, AAA Four Diamond premium distinctive hotel, is...


  • Milwaukee, United States Jared Johnson - All Ears Insurance Group LLC Full time

    Job DescriptionJob Description Jared Johnson - State Farm Agency, located in Wauwatosa, WI, has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude.The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high...

  • Front Desk Manager

    1 week ago


    Milwaukee, United States Concord Hospitality Full time

    Oversee daily operations and associate performance in Reception, in collaboration with Front Office Manager. Assist in selecting, hiring, and performance management of Reception associates. Provide ongoing job-specific training to Reception associate Hotel, Manager, Front Desk Manager, Guest, Office Manager, Front Desk


  • Milwaukee, United States Office Depot Full time

    Job Description At Office Depot Inc., the Solutions Advisor is a full-time role, providing "total solutions" to our customers encompassing Technology, Services, Furniture and Print offerings. The Solutions Advisor will quickly build & maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print...

  • Front Desk Supervisor

    4 weeks ago


    Milwaukee, United States Holiday Express West Allis Full time

    Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...

  • Front Desk Supervisor

    4 weeks ago


    Milwaukee, United States Saint Kate - The Arts Hotel Full time

    Description Whether you're an artist at heart or simply thrive in a dynamic environment, Saint Kate is the space that unites us all under one roof. Here at Saint Kate, we celebrate uniqueness and seek candidates from diverse walks of life who are passionate about engaging with the world around them. We're not just offering a job; we're offering a chance to...