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Veterinary Service Technician
2 months ago
Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Provides repair and on-site installation on a variety of Veterinary equipment. Learns and follows manufacturer guidelines relative to the operation, repair, maintenance and installation of equipment.
Responsibilities
Install, Maintain and/or Repair Veterinary Equipment
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Independently responds to assigned customer service calls, diagnosing problems and making appropriate repairs.
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Repairs, loads, delivers, installs, and specs equipment to meet specific manufacturer, Federal and State regulations.
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Trains to perform standard system installations and tests the functionality of all components.
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Trains customers on the use and basic maintenance of equipment at the customers site.
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Learns and follows specific manufacturer guidelines for repairs as well as all company, OSHA, or other agencies' policies related to asepsis.
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Completes all required service forms (service order, confirmations, inventory, expense reports, time sheet, and equipment related items).
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Maintains strong and supportive customer relationships by providing technical support after initial installation of Equipment, PC software, and hardware and ensuring that service commitments are met within standard response time.
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Maintain relevant communication with Service Coordinator, Equipment Specialist and Territory Manager.
Inventory Management
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Determines parts, supplies or tools needed to complete service requests.
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Uses, maintains, and secures test devices and tools used to adjust, calibrate, and repair equipment.
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Manages vehicle inventory and restocks as necessary.
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Physical inventory audits on a bi-annual basis
Asset Management
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Ensures proper vehicle maintenance guidelines and safe driving habits are followed.
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Ensures proper use and maintenance of all company provided assets, including but not limited to phone, computer, parts, tools and uniforms.
Required Qualifications
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High school diploma or equivalent.
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1-5 years prior experience in a Veterinary/Medical/Dental environment.
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Demonstrated PC skills in Windows based programs
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Must maintain a valid drivers license and good driving record.
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Proven customer service skills
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Motivated team player
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Lifting or carrying up to 100 pounds
Preferred Qualifications
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At least 4 years of experience as a Certified, Licensed or Registered Veterinary Technician will be considered.
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Previous X-Ray experience preferred
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SAP experience
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Proven organizational and problem-solving skills
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Carpentry/plumbing/heating/electrical/electronic related experience.
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Technical training in Bio-med/electronics or related technical field.
Position requires occasional overnight travel.
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
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Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
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401(k) Match Retirement Savings Plan.
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Employee Stock Purchase Plan (ESPP).
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Paid Time Off (PTO).
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Holiday Pay & Floating Holidays.
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Volunteer Time Off (VTO).
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Educational Assistance Program (Tuition Reimbursement).
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Full Paid Parental and Adoption Leave.
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LifeWorks (Employee Assistance Program).
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Patterson Perks Program.
EOE, including disability/vets.
We are Patterson. We welcome you.-
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