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Veterinary Technician

2 months ago

Little Rock, Arkansas, United States Heartland Veterinary Partners Full time
About Heartland Veterinary Partners
At Heartland Veterinary Partners, we are dedicated to providing comprehensive care for pets at every stage of their lives. Our mission is to support pet owners in maintaining their pets' health through accessible and outstanding veterinary services. We strive to make the veterinary experience straightforward and rewarding for our clients.

Position Overview
The Veterinary Technician plays a crucial role in assisting veterinarians and senior technicians with the care and treatment of animals. Responsibilities include monitoring hospitalized pets, managing inventory, preparing medications, conducting routine laboratory tests, educating clients about veterinary practices, and aiding in surgical procedures.

Key Competencies for Veterinary Technicians
  • Empathy & Understanding: Maintaining professionalism while ensuring comfort for clients and patients in various situations. Responding promptly and calmly to emergencies while upholding high standards of care.
  • Team Collaboration: Effectively coordinating efforts with veterinarians and team members. Providing timely feedback and integrating suggestions to achieve positive outcomes. Being receptive to new ideas and sharing insights.
  • Effective Communication: Clearly conveying instructions to clients and colleagues to facilitate successful patient care.
  • Active Listening: Following directions from veterinarians and understanding the needs of both veterinarians and clients based on previous experiences.
  • Organizational Skills: Efficiently managing lab samples, medications, patient instructions, and workflows while attending to multiple patients and clients.
  • Client Satisfaction: Ensuring that all interactions and activities result in the highest level of satisfaction for clients.
Essential Duties
  • Support veterinarians in the practice of veterinary medicine and surgery, along with other necessary tasks.
  • Assist in outpatient examinations by gathering histories, vital signs, and weights, and providing client education.
  • Prepare animals for surgical procedures and monitor their vital signs during operations.
  • Collect blood, stool, and other samples; conduct in-house laboratory tests and prepare specimens for external laboratories.
  • Perform radiographic procedures while adhering to safety protocols.
  • Provide basic animal handling and restrain animals during examinations.
  • Administer and oversee medications, anesthesia, vaccines, and treatments as directed by the veterinarian.
  • Maintain cleanliness and organization in exam rooms, treatment areas, and laboratories; restock supplies as needed. Collaborate with team members to keep public areas tidy and ensure all medical equipment is properly maintained.
  • Exhibit warmth, courtesy, and professionalism in all client interactions; demonstrate compassion and care towards patients.
  • Communicate effectively with veterinarians and team members regarding client discussions, patient plans, and concerns.
  • Perform any additional duties as assigned.
Qualifications
  • Prior experience in veterinary settings is preferred.
  • Ability to lift animals and carry equipment weighing up to 25 pounds; ability to lift heavier items with assistance.
  • Knowledge of OSHA safety practices, including the use of appropriate personal protective equipment.
  • Basic mathematical skills for calculating medication dosages.
  • Proficiency in basic computer skills, including familiarity with MS Office applications.
  • Strong communication skills to ensure the safety and well-being of patients.
Benefits Offered
  • Paid time off
  • Health, dental, and vision insurance
  • Retirement benefits (401k, Roth k, and matching)
  • Bonus incentives
  • Opportunities for career and professional development
  • Reimbursement for state licensing fees for credentialed technicians
  • Support for the Veterinary Technician National Examination (VTNE)
  • Employee Assistance Program
  • Employee Referral Program