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Animal Care Technician
2 months ago
At Heartland Veterinary Partners, we are dedicated to providing comprehensive care for pets at every stage of their lives. Our mission is to ensure that our clients have a seamless, affordable, and exceptional veterinary experience, prioritizing the health and well-being of their beloved animals.
Position Overview
The Animal Care Technician plays a vital role in supporting veterinarians and senior technicians in delivering high-quality patient care. Responsibilities include monitoring hospitalized animals, managing inventory, preparing medications, conducting routine laboratory tests, educating pet owners about veterinary practices, and assisting in surgical procedures.
Key Competencies for Animal Care Technicians
- Empathy & Understanding: Maintaining professionalism while ensuring comfort for clients and patients in all situations. Responding promptly and calmly to emergencies while upholding a high standard of care.
- Team Collaboration: Effectively coordinating with veterinarians and team members, providing timely feedback, and integrating suggestions to achieve positive outcomes.
- Effective Communication: Clearly conveying instructions to clients and colleagues to facilitate successful patient care.
- Active Listening: Following the guidance of veterinarians and understanding the needs of clients and team members based on previous experiences.
- Organizational Skills: Meticulously tracking lab samples, medications, patient instructions, and workflows while managing multiple responsibilities.
- Client Engagement: Ensuring all interactions result in the highest level of client satisfaction.
- Assist veterinarians in the delivery of veterinary medicine and surgical procedures as required.
- Support veterinarians during outpatient consultations by gathering medical histories, vital signs, and weights, along with providing client education.
- Prepare animals for surgical procedures and monitor their vital signs throughout.
- Collect blood, stool, and other samples; conduct in-house laboratory tests and prepare specimens for external labs.
- Take and process radiographs while adhering to safety protocols.
- Provide basic animal handling and restrain animals during examinations.
- Administer and monitor medications, anesthesia, vaccines, and treatments as directed by the veterinarian.
- Maintain cleanliness and organization in exam rooms, treatment areas, and laboratories; restock supplies as needed.
- Exhibit warmth, courtesy, and professionalism in all client interactions, demonstrating compassion for patients.
- Communicate effectively with veterinarians and team members regarding client discussions, patient plans, and concerns.
- Perform any additional duties as assigned.
- Prior experience in a veterinary setting is preferred.
- Ability to lift and carry equipment and patients weighing up to 25 pounds; capability to lift heavier weights with assistance.
- Familiarity with OSHA safety practices, including the use of appropriate personal protective equipment.
- Basic mathematical skills for calculating medication dosages.
- Proficient computer skills, including familiarity with MS Office applications.
- Strong communication skills to ensure the safety and well-being of patients.
- Paid time off
- Health, dental, and vision insurance
- Retirement benefits (401k, Roth k, and matching)
- Bonus incentives
- Opportunities for career and professional development
- Reimbursement for state licensing fees for credentialed technicians
- Support for the Veterinary Technician National Examination (VTNE)
- Employee Assistance Program
- Employee Referral Program
