Office Assistant- Customer Support
1 month ago
- 401(k)
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Vision insurance
Key Responsibilities:
Customer Support:
- Respond to Inquiries & Manage Tickets: Address customer questions via email, chat, or phone and manage support tickets to ensure timely issue resolution.
- Troubleshoot & Escalate Issues: Resolve customer problems and escalate complex issues when necessary.
- Maintain Professionalism & Customer Satisfaction: Ensure a positive experience for all customers, accurately documenting feedback and resolving issues promptly.
- Review Car Photos: Ensure all car photos meet quality standards (clarity, completeness, adherence to guidelines).
- Flag & Communicate Issues: Identify subpar photos and provide clear feedback for corrections or resubmission.
- Collaborate & Improve: Work with the photography team to suggest improvements and report on recurring issues.
- Strong Communication Skills: Clear, concise written and verbal communication.
- Attention to Detail: Ability to spot issues in both customer interactions and photo quality.
- Technical Skills: Familiarity with photo editing tools (Adobe Photoshop, Lightroom, etc.) and support ticketing systems.
- Problem-Solving Ability: Capable of troubleshooting customer issues and providing effective solutions.
- Organizational Skills: Able to manage multiple tasks, prioritize work, and meet deadlines.
- Customer-Centric Mindset: Passion for delivering excellent customer service and maintaining high quality standards.
- Be part of a growing, dynamic team.
- Collaborative work environment focused on improvement.
- Competitive salary and benefits.
Job Type: Full-time
Pay: $22.00 per hour
Hours: 40 per week
Benefits:
- 401(k)
- Health, dental, and vision insurance
- Paid time off
Shift: 8-hour shift
Location: In-person
Compensation: $22.00 per hour
Automotive Photography
Automotive product photography and spin capture is our specialty. Our proven processes have lead to growing to over 350 franchise dealerships and a staff of 75+ in California, Oregon, Nevada and Idaho. We work with each dealership to find the best and efficient way to get their units marketed online with quality images.
-
Office Customer Service Representative
2 weeks ago
Pleasanton, California, United States CarMax Full timeJob ResponsibilitiesWe are seeking a highly skilled and detail-oriented individual to join our Business Office team as a Business Office Associate. In this role, you will be responsible for providing exceptional customer service, processing paperwork, and managing cash transactions.You will work closely with the Business Office Manager and other departments...
-
Customer Support Professional
2 weeks ago
Pleasanton, Texas, United States Family Dollar Full timeJob DescriptionWe are seeking a Customer Support Professional to join our team at Family Dollar. In this role, you will provide assistance to customers, answer questions regarding merchandise, and complete cash register transactions.Key Responsibilities:Provide exceptional customer serviceAssist customers with selection of merchandiseComplete cash register...
-
Administrative Assistant
2 weeks ago
Pleasanton, United States Williston Financial Group Full timePortland, Oregon-based WFG National Title Insurance Company (WFG), a Williston Financial Group company, is a new breed of national real estate service providers and title insurance companies powered by innovation and collaboration. Founded in 2010, WFG has become the 6th truly national title underwriter and accomplished that faster than any other underwriter...
-
Clinical Office Assistant
7 days ago
Pleasanton, California, United States Smile Solutions Full time**Job Description**We are seeking a skilled Clinical Office Assistant to join our team at Smile Solutions. In this role, you will be responsible for providing administrative support to our dentists and hygienists, as well as assisting with clinical procedures.About the Role:Assist with preparing patients for exams and proceduresTake and develop...
-
Office Manager
4 weeks ago
Pleasanton, United States PF Holdings LLC Defunct Full timeGeneral Overview: The Office Manager will be responsible for maintaining the office in an organized, professional manner. This role will be responsible for assisting with operational reporting, employee administrative duties, meeting coordination, employee housing coordination, purchasing, and other tasks as assigned. Responsibilities: Maintain the office...
-
Escrow Officer
1 month ago
Pleasanton, United States Lennar Homes Full timeEscrow Officer (Non-Retail)We are LennarLennar is one of the nation's leading homebuilders, dedicated to creating exceptional homes and communities that cater to the evolving needs of our customers. With a focus on quality construction, outstanding customer service, and an innovative approach to design, Lennar has been recognized as a Fortune 150 company and...
-
Office Administration Manager
2 weeks ago
Pleasanton, Texas, United States PF Holdings LLC Defunct Full timeJob Title: Office Administration ManagerThe estimated salary for this position is $60,000 - $80,000 per year.About the JobThis role involves providing administrative support to the office team and ensuring that all operations run smoothly. The ideal candidate will have a high school diploma or equivalent, with three or more years of experience in an office...
-
Enterprise Sales Representative
6 days ago
Pleasanton, California, United States Pacific Office Automation Full timeJob OverviewPacific Office Automation is a leading provider of document imaging and technology solutions, with over 40 years of experience in the industry. As a Sales Development Representative at our Pleasanton, CA office, you will have the opportunity to work with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark.We are...
-
Support Services Manager
7 days ago
Pleasanton, Kansas, United States STN Incorporated Full timeJob DescriptionThis is a fantastic opportunity to join our team as an Office Administrator at STN Incorporated in Pleasanton, California. As an Office Administrator, you will be responsible for providing administrative support to our team members, managing office operations, and ensuring the smooth running of our office.Responsibilities:Assist with...
-
Executive Assistant
1 month ago
Pleasanton, United States Ultimate Staffing Full timeWe are looking for an administrative assistant to support executives within multiple departments. The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative to meet every challenge directly. Someone with great follow up and follow through to meet tight deadlines. Most importantly must have a...
-
Customer Service and Store Assistant
1 month ago
Pleasanton, California, United States Safeway Full timeKey ResponsibilitiesAs a Retail Sales and Store Support at Safeway, your key responsibilities will include:Maintaining a clean and organized store environmentProviding exceptional customer serviceAssisting customers with their purchasesWorking effectively as part of a teamEstimated Salary Range$40,000 - $60,000 per year, depending on location and experience.
-
Administrative Support Specialist
7 days ago
Pleasanton, Kansas, United States STN Incorporated Full timeJob SummaryWe are looking for a talented and detail-oriented Office Administrator to support the day-to-day office operations at our Pleasanton, California office. As an Office Administrator, you will drive efficiencies and best practices across the office to enhance the experience of employees, customers, vendors, and partners.Key Skills:Proficient with...
-
Office Operations Coordinator
7 days ago
Pleasanton, Kansas, United States STN Incorporated Full timeJob OverviewWe are seeking a highly detail-oriented Office Administrator to join our team at STN Incorporated in Pleasanton, California. As an Office Administrator, you will play a vital role in driving efficiencies and best practices across the office to enhance the experience of employees, customers, vendors, and partners.Key Responsibilities:Greet and...
-
Sales Growth Representative
1 week ago
Pleasanton, California, United States Pacific Office Automation Full timeJob OverviewPacific Office Automation is a leading provider of document imaging and technology solutions. As a Sales Development Representative, you will play a key role in driving growth and revenue for the company.About the RoleAs a Sales Development Representative, you will be responsible for conducting outbound calling to set face-to-face appointments...
-
Senior Title Officer
1 week ago
Pleasanton, California, United States Lennar Homes Full timeAbout Lennar HomesWe are one of the nation's leading homebuilders, dedicated to creating exceptional homes and communities that cater to the evolving needs of our customers.Our focus on quality construction, outstanding customer service, and innovative design has earned us recognition as a Fortune 150 company and a top homebuilder in the United States.A...
-
Business Development Professional
6 days ago
Pleasanton, California, United States Pacific Office Automation Full timeAbout UsPacific Office Automation is a trusted partner for businesses seeking innovative document imaging and technology solutions. With over 30 branches across ten western states, we offer a wide range of products and services to meet the evolving needs of our clients.We prioritize our employees' growth and success, providing them with the tools and...
-
Administrative Assistant
2 months ago
Pleasanton, United States Ultimate Staffing Full timeJob Summary:We are seeking a highly organized and detail-oriented Administrative Assistant to support our team in a dynamic office environment. The ideal candidate will be responsible for a variety of administrative tasks, ensuring smooth operations and effective communication within the organization.Key Responsibilities:Manage schedules: Coordinate...
-
Operations Support Associate
6 days ago
Pleasanton, Texas, United States Tellus Equipment Solutions Full timeAbout the RoleThis position involves working closely with the Service Department to maintain accurate records, field customer inquiries, and assist in report preparation.Responsibilities:Maintain accurate and timely records of service department operations.Field customer inquiries and respond promptly.Assist in preparing reports, warranty claims, and...
-
Administrative Support Specialist
2 weeks ago
Pleasanton, California, United States Ultimate Staffing Full time**Job Title:** Senior Administrative AssistantAbout the Role:The Senior Administrative Assistant is a critical member of our team, providing high-level administrative support to multiple directors. In this role, you will be responsible for managing day-to-day operations, coordinating schedules, and ensuring seamless communication across the organization.Key...
-
Customer Solution and Support Engineer
3 months ago
Pleasanton, United States Ultipa Inc Full timeJob DescriptionJob Description---------- This is a remote and contractor position. ------------The ideal candidate will be responsible for developing Ultipa graph database solutions to our clients, working right alongside sales teams to create product demos, proof of concepts (PoCs), and custom software solutions atop Ultipa Graph database...