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Customer Service Representative Customer Service Kenosha, Wisconsin HR ONLY
1 month ago
**Customer Service Representative**
**Customer Service Representative**
Job ID: R2101297
Location: Kenosha, Wisconsin
**Customer Service Representative
Starting from $20 to $27 per hour**
**Kenosha Branch
12355 Uline Way, Kenosha, WI 53144**
Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.
**Available Shifts**
24/7 operation - Various shifts available with set schedules.
**Position Responsibilities**
* Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
* Communicate with customers via phone, email and chat.
* Solve customer problems and find best possible solutions.
* Help customers navigate Uline's website and place orders online.
* Provide knowledgeable answers to questions about products, pricing and availability.
* Respond to shipping inquiries and answer order status questions.
* Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
**Minimum Requirements**
* Bachelor's degree or high school diploma with 3+ years of relevant experience. Bachelor's degree **strongly preferred.**
* Desire to provide the best possible experience for our customers.
* Thrive in a fast-paced environment with coaching support.
* Dedicated to excellent attendance.
* **Available for 4 weeks of training, Monday - Friday, 8:30 AM to 5 PM.**
**Benefits**
* Complete insurance coverage that includes medical, dental, vision and more.
* 401(k) with 5% employer match.
* Paid holidays and generous paid time off.
* Bonus programs that include annual performance, sales goals and profit sharing.
**Employee Perks**
* First-class fitness center.
* Beautifully maintained walking trails.
**About Uline**
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,000 employees across 12 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.
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