Automotive Customer Service Specialist

2 weeks ago


Kenosha, Wisconsin, United States Kenosha Toyota Full time


En Kenosha Toyota, valoramos a nuestro equipo por encima de todo. Hemos construido una instalación moderna y de última generación para albergar a nuestros expertos automotrices y a aquellos que están comenzando en el sector.

Estamos emocionados de fomentar una cultura familiar y divertida donde nuestros líderes realmente guían con el ejemplo.

Ofrecemos capacitación continua en todos los departamentos para asegurarnos de que nuestro equipo esté equipado con las herramientas necesarias para sobresalir en su trabajo.

Como parte de la familia Rydell Company, también proporcionamos trayectorias de desarrollo profesional para garantizar que esto no sea solo un trabajo, sino una oportunidad para construir una carrera.

Como Especialista en Servicio al Cliente Automotriz, serás el encargado de gestionar la experiencia de nuestros clientes en el área de servicio.

Serás el primer punto de contacto con nuestros clientes y estarás bien informado sobre las ofertas de productos, necesidades de inventario, programación de técnicos y atención al cliente.

Desde recibir a los propietarios de vehículos hasta explicar el proceso de reparación, nuestros Especialistas en Servicio al Cliente Automotriz son verdaderos profesionales que disfrutan ayudar a los demás.


Beneficios:
Promoción interna

Mentoría continua

Reuniones de mesa redonda

Comunicación clara y concisa

Seguro médico y dental

Seguro de visión

Seguro de vida

Plan 401K

Capacitación remunerada

Descuentos para empleados en productos y servicios

Responsabilidades:
Supervisar el flujo del área de servicio. Asegurarse de que los clientes reciban un servicio rápido, cortés y efectivo.


Tomar la iniciativa en la experiencia del cliente al realizar tareas adicionales que permitan que el concesionario deje una impresión positiva.


Proporcionar apoyo integral para todas las consultas de los propietarios, ya sea por teléfono o en persona, para asegurar que el cliente no sea mal atendido.

Asegurar que el inventario diario del tiempo de los técnicos se venda de manera consistente a los clientes de servicio.

Distribuir el trabajo entre los técnicos de manera eficiente.

Requisitos:
Personalidad organizada y amigable

Capacidad demostrada para gestionar a otros

Habilidades de gestión del tiempo

Excelentes habilidades de comunicación con los clientes

Apariencia personal profesional y bien cuidada.

Historial de conducción limpio

Disposición para someterse a una verificación de antecedentes y pruebas de drogas previas al empleo

Somos un empleador que ofrece igualdad de oportunidades.

Todos los solicitantes serán considerados para el empleo sin atención a raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, estatus de veterano o discapacidad.

Estamos comprometidos a proporcionar un entorno de trabajo seguro y libre de drogas. Los candidatos interesados deben poseer una licencia de conducir válida y tener un historial de conducción satisfactorio.

#J-18808-Ljbffr

  • Kenosha, Wisconsin, United States Kenosha Toyota Full time

    Join Our Team at Kenosha Toyota!At Kenosha Toyota, our greatest asset is our people. We have established a modern, cutting-edge facility designed to support our team of automotive professionals and enthusiasts. We are excited to cultivate a welcoming, family-oriented culture where our leaders exemplify the values we cherish. Our commitment to ongoing...


  • Kenosha, Wisconsin, United States Palmen Buick GMC Cadillac Full time

    Join Our Team as an Automotive Repair SpecialistAt Palmen Buick GMC Cadillac, we are committed to providing exceptional service and support to our customers. We have recently enhanced our benefits and compensation packages to remain competitive in the automotive industry. We are in search of dedicated professionals to join our family, and our compensation...


  • Kenosha, Wisconsin, United States Kenosha Toyota Full time

    About Us:At Kenosha Toyota, our greatest asset is our team. We have established a cutting-edge facility designed to foster a collaborative environment for both seasoned professionals and newcomers in the automotive field. Our culture is built on family values, where leadership is exemplified through action.Career Development:We are committed to providing...


  • Kenosha, Wisconsin, United States PULERA COLLISION INC Full time

    Position Overview:PULERA COLLISION INC is in search of a skilled Automotive Repair Specialist to join our dedicated team. In this role, you will be responsible for diagnosing, adjusting, and restoring vehicles that have sustained collision damage.Key Responsibilities:Assess and rectify damage to vehicles caused by collisions.Restore vehicles to their...


  • Kenosha, Wisconsin, United States CarMax Full time

    Location: Kenosha, WisconsinCompany Overview:At CarMax, we are dedicated to providing outstanding experiences for our customers. Our mission is to prepare every vehicle for sale with meticulous care and attention to detail.Role Overview:As an Automotive Paint Preparation Specialist, you will collaborate with a skilled team of technicians to ensure that our...


  • Kenosha, Wisconsin, United States Palmen Motors Kenosha Campus Full time

    Job SummaryThe Automotive Sales Associate/ Product Specialist is responsible for providing exceptional customer service and support to customers throughout the car-purchasing process.Key ResponsibilitiesOffer assistance or direction to any customer who enters the dealershipAssist customers in making a purchase decision by asking questions and listening...


  • Kenosha, Wisconsin, United States Palmen Buick GMC Cadillac Full time

    Position OverviewAs a vital member of our team, the Service Advisor will report directly to the Service Manager, playing a crucial role in managing our automotive service department. This position focuses on delivering exceptional customer service while also overseeing the service staff's operations. Key responsibilities include managing time inventory,...


  • Kenosha, Wisconsin, United States Kenosha Toyota Full time

    About Us:At Kenosha Toyota, our greatest asset is our team. We have established a modern, cutting-edge facility designed to support our dedicated group of automotive professionals and newcomers. Our culture is vibrant and family-oriented, with leaders who exemplify our values.Training and Development:We prioritize continuous education across all departments,...


  • Kenosha, Wisconsin, United States Rosen Hyundai of Kenosha Full time

    About Us:The Rosen Automotive Group has been a trusted name in the automotive industry, serving customers in Illinois and Wisconsin for over three decades. We are committed to providing exceptional service and building lasting relationships with our clients.Role Overview:We are looking for passionate and skilled individuals to fill the position of Automotive...


  • Kenosha, Wisconsin, United States Rosen Hyundai of Kenosha Full time

    Job Opportunity at Rosen Hyundai of KenoshaAbout UsRosen Hyundai of Kenosha is a leading automotive group with a strong commitment to customer satisfaction and loyalty. We are seeking a dedicated and talented Automotive Sales Associate to join our team.Job SummaryWe are looking for an individual who is passionate about delivering exceptional customer...


  • Kenosha, Wisconsin, United States Rosen Hyundai of Kenosha Full time

    About Us:The Rosen Automotive Group has been a trusted name in the automotive industry for over 30 years, serving customers in Illinois and Wisconsin. We are committed to providing exceptional service and fostering a collaborative work environment that feels like family.Key Responsibilities:Guide customers through the entire purchasing journey, adhering to...


  • Kenosha, Wisconsin, United States Rosen Hyundai of Kenosha Full time

    About the RoleWe are seeking a highly motivated and customer-focused Automotive Sales Associate to join our team at Rosen Hyundai of Kenosha. As a key member of our sales team, you will be responsible for providing exceptional customer service and selling new vehicles to meet the needs and requirements of our customers.Key ResponsibilitiesCustomer...


  • Kenosha, Wisconsin, United States Palmen Buick GMC Cadillac Full time

    Position OverviewAs a vital member of our team, the Customer Service Shuttle Coordinator will report directly to the Service Drive Manager. This role is primarily focused on providing exceptional transportation services for our valued customers, ensuring timely and efficient rides to and from their scheduled appointments.Key ResponsibilitiesFacilitate...


  • Kenosha, Wisconsin, United States Palmen Buick GMC Cadillac Full time

    Position OverviewAs a vital member of our team, the Service Advisor will report directly to the Service Manager and play a crucial role in managing our service department at Palmen Buick GMC Cadillac. This position is centered around delivering exceptional customer service while also overseeing the efficiency of our service staff.Key Responsibilities:Manage...


  • Kenosha, Wisconsin, United States Rosen Hyundai of Kenosha Full time

    About Us:The Rosen Automotive Group has been a trusted name in the automotive industry for over 30 years, serving customers in Illinois and Wisconsin with dedication and excellence.Position Overview:We are seeking motivated and skilled individuals to become part of our dynamic team. Our mission is to fulfill the needs and expectations of our clientele, and...


  • Kenosha, Wisconsin, United States Palmen Buick GMC Cadillac Full time

    About Us Palmen Buick GMC Cadillac has been a trusted name in the automotive industry for over 80 years, proudly serving the Kenosha, Wisconsin area and its neighboring communities. Our team is composed of dedicated and talented individuals who are passionate about providing exceptional service. What We Provide Comprehensive medical, vision, and dental...


  • Kenosha, Wisconsin, United States Palmen Buick GMC Cadillac Full time

    About Us Palmen Buick GMC Cadillac has been a trusted name in the automotive industry for over 80 years, proudly serving the Kenosha, Wisconsin area and its neighboring communities. Our team is composed of dedicated and skilled professionals, and we are continually seeking enthusiastic and motivated individuals to enhance our workforce. What We Provide...


  • Kenosha, Wisconsin, United States Palmen Buick GMC Cadillac Full time

    About Us Palmen Buick GMC Cadillac has been a trusted name in the automotive industry for over 80 years, proudly serving the Kenosha, Wisconsin area and its neighboring communities. Our team is composed of dedicated and skilled professionals, and we are continuously seeking enthusiastic and driven individuals to enhance our workforce. What We Provide...


  • Kenosha, Wisconsin, United States Halpin Staffing Services Full time

    Client Support SpecialistWeekday Hours: 8am-5pmThe Client Support Specialist plays a crucial role in managing tasks related to order fulfillment, inventory oversight, troubleshooting, and communication with both internal and external clients. This role demands proficiency in Microsoft Excel and prior experience in a customer service environment, particularly...


  • Kenosha, Wisconsin, United States Hawx Services, LLC Full time

    Hawx Pest Control Service SpecialistHawx Pest Control is at the forefront of transforming the pest management sector through innovative technology. Our company plays a vital role in public health by utilizing advanced equipment and eco-friendly products to safeguard the environments our clients cherish. We recognize the significance of attracting and...