Front Desk Agent

1 month ago


Madison, United States Group Management Services Full time
Front Desk Agent
Madison, OH


Holiday Inn Express is currently seeking part-time Front Desk Agent to service their Madison, Ohio location. In this role, you will be responsible for checking in/out guests and responding to guest's requests.

OPEN INTERVIEWS: Monday - Friday 10 AM-4PM for immediate interviews

Our Front Desk Agent will:
  • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card and personal information
  • Manage room bookings in-person, online, and through incoming calls
  • Answer guests' questions about hotel amenities, rewards programs, special requests, and any other needs
  • Perform regular bookkeeping duties
  • Connect with housekeeping department to ensure guest accommodations are ready
Schedule:
  • 3-4 shifts a week
  • 3 PM - 11 PM shift
  • Nights and weekend availability is a must
Pay: Dependent on experience

The right candidate will have:
  • Previous experience working a front desk in a hotel setting preferred

If you are interested in this position, please submit a current resume for consideration
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