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Hotel Front Desk Clerk

2 months ago

Madison, United States Path Engineering Full time
Role

As a Hotel Front Desk Clerk (also known as Guest Service Agent, Front Desk Agent), you'll provide exceptional guest service during overnight hours, manage room reservations, handle cash transactions, and communicate effectively with other hotel departments. You'll also be responsible for balancing and reconciling the night audit report, ensuring all accounts are in order.

Benefits
  • Opportunity to work in a dynamic, fast-paced environment.
  • Professional growth in the hospitality industry.
  • Competitive compensation package.
Qualifications
  • High school diploma or equivalent.
  • Experience in a customer service role, preferably in the hospitality industry.
  • Excellent interpersonal and communication skills.
  • Strong problem-solving skills and the ability to remain calm under pressure.
  • Availability to work overnight shifts, weekends, and holidays.
  • Physical ability to stand for extended periods and lift up to 25 pounds.
  • Proficiency in basic computer skills.