Guest Service Agent

3 weeks ago

Madison, United States Distinctive Hospitality Group Full time

** Guest Service Agent (Front Desk)**

** Madison Beach Hotel, Curio Collection by Hilton Madison, CT**

Posted February 24, 2022

** Guest Service Agent (Front Desk)**

> The Madison Beach Hotel, Curio Collection by Hilton, winner of Hilton Hotels prestigious Connie Award and a AAA 4 Diamond property, is looking to add to our Guest Service Team **The Madison Beach Hotel is looking for a Outgoing Guest Service Agent that would like to incorporate Concierge skills into their daily routine.**

The perfect candidate would be friendly, outgoing, individual that possesses outstanding guest service skills. Also must have a pleasant, well-groomed appearance, basic computer skills, ability to work in a fast-paced environment with frequent interruptions, ability to stand and move about for extended periods, ability to read and write and perform basic math, and an ability to remain calm in stressful situations.

**What you will be doing**

Answering phones, greeting guests, checking guest into and out of the hotel, acting as cashier, taking reservations, responding to inquiries, providing information about the hotel and local area. Must be willing and able to work a flexible schedule that will include weekends and holidays.

Required 1 year Front Desk Experience in the hospitality industry; prefer Hilton experience but not required

Prefer 4 star service experience

Compensation: $16 - $18 ~ depending on experience Very Competitive base rate + Health/Dental/Vision Benefits (with large employer subsidy)+ Paid Time Off: 136 HOURS in the 1st YEAR + MORE

** Madison Beach Hotel, Curio Collection by Hilton**

32 Room Resort

**Property Description**

The Madison Beach Hotel, Curio Collection by Hilton, is an award winning, AAA Four Diamond, luxury boutique resort located on the beach in Madison, Connecticut. Our shoreline resort property features a waterfront restaurant, Connecticut's premier banquet space and 32 luxuriously-appointed hotel guest rooms, with a private spa and fitness center.

The Wharf Restaurant features beachfront dining with a romantic, beachfront atmosphere, featuring a menu based on traditional New England classics.

Our cohesive team of employees adds to the excitement and success of the Madison Beach Hotel.

**Why People Like to Work for Us**

* Our beautiful New England beachfront resort has been completely re-built and opened in May 2012, as a year-round property.

* This is a family-owned business, with a commitment to employees' happiness and well-being.

* Employees are treated with respect, and feel proud to work at the Madison Beach Hotel.

* We offer an opportunity to become an integral member of a 1st class operational team.

* Our food is exceptional in quality and presentation, and we offer top-quality service that is second-to-none.

* A part of the Distinctive Hospitality Group, there is the potential for positive career exposure to the hotel business, as well as to spa, retail, restaurant and catering businesses.

* We provide training programs for new employees.

* Employees are kept informed as new positions become available.

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