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Manager, Core Compliance

2 months ago


Plano, United States The Ladders Full time

General Summary:

The Manager, Core Compliance is responsible to promote a culture of corporate compliance while effectively partnering with various business units to help ensure compliance with regulatory requirements and internal policies. As Core Compliance Manager, you will be responsible for working closely with HCA's core consumer finance operations to understand issues, develop, implement, and monitor compliance programs, as well as to mitigate compliance risks across all core business functions as well as provide compliance support and guidance covering new products and initiatives with HCA's various business units. This role will interact with all levels of management including senior management, third party vendors, and state and federal regulators as required. Duties and Responsibilities:

Advise the business using best practices on ways to operationalize compliance with relevant laws: TILA, CLA, ECOA, UDAAP, FCRA FDCPA, SCRA, MLA, GLBA, EFTA, TCPA, EFTA, and other applicable laws and regulations, including regulations in the insurance and Voluntary Protection Products space. Participate in the evaluation of new business initiatives and complex projects providing support in the early stages of product design to identify potential compliance risk and risk mitigation activities. Assist with change management processes and the design of controls throughout all new process or business implementation. Performs comprehensive compliance reviews of business processes to ensure that controls are properly designed and working effectively, partner with business units to build remediation plans as needed and oversee completion of remediation activity as required. Conduct risk assessments of core business functions to identify potential compliance risks, and partner with Testing and Monitoring Team to implement monitoring programs to resolve compliance issues, discrepancies, or violations identified through assessment activities. Prepare quarterly reports on compliance activities, findings, and corrective actions to present to HCA's senior management, Operations and Compliance Review Board. Maintain documentation of compliance-related processes, assessments, and remediation efforts via the Compliance Issue Tracker, ensuring that records are accurate, organized, and readily accessible for management review, audits, and regulatory examinations. Knowledge and Skills:

A high degree of knowledge of consumer lending laws and regulations, including, but not limited to TILA, CLA, ECOA, FCRA, UDAAP, FDCPA, SCRA, MLA, GLBA, EFTA, TCPA, EFTA, and other related regulations. Strong understanding of consumer lending laws and regulations Proven track record of creativity, resourcefulness, and a passion for problem-solving as a team player who can build relationships across functions, business lines, and levels. Ability to handle and execute on complex projects with minimal supervision. Ability to prioritize and clearly articulate trade-offs while also maintaining flexibility as the situation changes. Excellent communication skills. Strong interpersonal, analytical, and problem-solving skills. Qualifications

Minimum 5 years' experience in a product or regulatory compliance role that includes consumer lending. Familiarity with car lending/leasing, voluntary protection/insurance licensing laws and regulations a plus. Bachelor's Degree required.

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