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Director, Enterprise Account Management

2 months ago

Minneapolis, United States NBCUniversal Full time

Company Description We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world. NBC Sports Next

is where sports and technology intersect. We’re fueled by our mission to innovate, create larger-than-life events and connect with sports fans through technology. We’re a subdivision of NBC Sports and home to leading technology platforms and digital applications for Youth & Recreational Sports; Golf; and Emerging Media. At NBC Sports Next, we equip more than 30MM players, coaches, athletes, sports administrators and fans in 40 countries with more than 25 sports solution products, including SportsEngine, the largest youth sports club, league and team management platform; SportsEngine Play, the first ever streaming service for youth and amateur sports, GolfNow, the leading online tee time marketplace and provider of golf course operations technology; and GolfPass the ultimate golf membership that connects golfers to exclusive content, tee time credits, instructional content and more. This role is part of our

Youth & Recreational Sports

group, comprised of technology platforms such as SportsEngine HQ, SportsEngine Motion, SportsEngine Play and SportsEngine Tourney. We enable athletes, parents, coaches and team administrators in the youth and recreational space to manage their organizations, collect payments, share schedules, find programs to participate in and connect with other families. Additionally, NCSI enables leagues and organizations to properly screen and train coaches in an effort to keep kids safe.

Job Description The Director of Enterprise Account Management is responsible for developing and managing strategic relationships with key partners to drive business growth and achieve organizational goals. This role involves collaborating with internal and external stakeholders to identify partnership opportunities, negotiate agreements, and ensure the success of joint initiatives. The ideal candidate will have a strong background in business development, strategic planning, and relationship management. Collaborate across business functions to develop, establish, and execute the company’s enterprise account management and sport vertical strategy.

Lead the enterprise and safety account management team - establish and manage direct reports to monthly, quarterly, and annual targets; coaching and long-term development of team members

Provide consultative feedback and advice to help create the best possible experience for our customers and their entire organization

Liaise with the product development, safety and marketing teams to ideate and create strategic account management assets

Generate upsell opportunities, prepare and present accurate and comprehensive sales pitches/presentations, and establish close business relationships with all levels of clients.

Own, manage and develop deep relationships at the executive level of key clients

Provide support, insights and enablement on our sport vertical strategy across the organization

People leadership responsible for regular 1x1 meeting cadence, ongoing performance development, and performance reviews.

Facilitate and promote an inclusive and respectful work environment for all employees

Collaborate with sales leadership peers to continually improve leadership acumen

Act as a role model and own the company mission and values

Assist in building the enterprise budget plan and operational model and own delivery against monthly, quarterly, and annual business goals.

Manage executive contact with NBC staff, industry influencers, and strategic partners.

Identify growth opportunities and strategies to meet company goals.

Other duties as assigned

Qualifications Basic Requirements: College degree or equivalent experience

Experience in a matrixed organization and collaborating across key cross-functional roles that can include Strategic Planning, Business Development, Content, Project and Product Management.

4+ years of experience in SAAS Sales & Account Management, and a track record as a leader, collaborator, and innovator

Strong knowledge of the youth sport landscape inclusive of investment trends, industry leaders and seeing around strategic corners

Previous experience in developing account review plans and presentations.

Strong communication skills, with the ability to articulate clearly and effectively with senior level stakeholders

Willingness to travel to engage prospects and partners

Demonstrated ability to leverage market research tools and data to translate information into successful sales and business narratives

Strong analytic, strategic problem-solving and decision-making skills; ability to break down complex problems and formulate strategic account management plans.

A self-starter and problem solver, a team player

Desired Characteristics: Proficiency with Salesforce, or similar CRM experience, is a plus

Additional Requirements: Must be willing to work in our Minneapolis office

Willingness to travel and work on weekends with short notice

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

Additional Information NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.

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