Hospitality Enterprise Account Manager
2 weeks ago
As consumers, we have plenty of ways to talk online about the service we have received but we don’t have the same friction-free ways to engage in-the-moment with real people at the businesses we visit. Kipsu provides a new way for businesses and guests to engage through real-time digital channels, transforming what it feels like to give and receive great service. The What
- Kipsu is seeking a driven and positive-minded individual who loves solving problems, working side-by-side with our hospitality brand customers, and is comfortable analyzing and presenting data. You will contribute immediately as a key player on the Enterprise Engagement team.
- Your primary duties as an Enterprise Account Manager will be:
- Building relationships with hospitality brands by proactively reaching out to them via phone, email, text, video, and/or in-person
- Conducting individual and group business reviews with different hospitality brand stakeholders so they get the most value out of the Kipsu platform
- Leading presentations and providing demos of our solution
- Handling a multitude of incoming customer questions and requests from different brand stakeholders, and treating everyone like they are our biggest account
- Representing the voice of the customer internally by taking feedback from the frontlines and sharing it with other departments
- Working cross-functionally and being a liaison between other teams at Kipsu and our customers to best support the customers' needs
- Reviewing and analyzing data to provide action-oriented insights to our hospitality brand customers
- Generating weekly / monthly / quarterly / yearly reporting and providing insights for our hospitality brand customers depending on their preferences
- Providing such great service that our customers recommend us to others in their industry
- Working through multiple software platforms such as: Google Apps, Keynote, Slack, Salesforce, RingCentral, Gmelius, and anything else that will help us build great relationships
- A high energy, high achieving, emotionally intelligent professional ready to come in every day and get the work done
- Someone who embraces a “growth mindset” and thrives on constantly learning new things, both at Kipsu and outside of work
- Passionate about working in the tech startup space, whether you’re familiar with tech startups or not
- The kind of person who enjoys going deep on a topic and getting to know an industry
- More interested in building a company that will change the world and joining “a cause” rather than punching a clock
- Interested in a tight-knit team that enjoys working and socializing together
- Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
- Adheres to the highest moral and ethical standards to deliver an environment that promotes respect, innovation, diversity, and creativity
- Excellent written and spoken communication skills
- A great attitude and a love for helping others succeed
- Knowing how to utilize teammates and resources to find the best solution to any problem
- Ability to multi-task and work independently under pressure without constant guidance
- Consistently under-promise and over-deliver on any promise we make to a customer
- Unyielding resilience, strong work-ethic, and an innate drive for personal success (a willingness to “roll up your sleeves”)
- Creative thinking and the desire to improve processes and resolve inefficiencies
- Excellent problem-solving skills; if you’re the go-to person in your current team for escalated or difficult issues, that’s a good sign
- A demonstrated capacity to be a team player
- Occasional non-standard business hours, such as nights, weekends, or holidays
- A Bachelor’s degree from a four year university or equivalent work experience
- Previous experience on a Customer Success team or other customer service / guest services / account management team is preferred
- Experience in the service/hospitality industry is a bonus
-
Hospitality Enterprise Account Manager
2 weeks ago
Minneapolis, United States Kipsu Full timeHospitality Enterprise Account Manager Kipsu is rooted in a simple, yet profound goal: Elevate service professionals to the center of the customer experience, transforming transactional interactions into fully-developed relationships. As one of the Twin Cities' leading tech companies, Kipsu has cultivated a reputation for strong company culture, providing...
-
Hospitality Enterprise Account Manager
2 weeks ago
Minneapolis, United States Kipsu Full timeHospitality Enterprise Account Manager Kipsu is rooted in a simple, yet profound goal: Elevate service professionals to the center of the customer experience, transforming transactional interactions into fully-developed relationships. As one of the Twin Cities' leading tech companies, Kipsu has cultivated a reputation for strong company culture, providing...
-
Hospitality Enterprise Account Executive
2 weeks ago
Minneapolis, United States Kipsu Full timeHospitality Enterprise Account Executive Kipsu is rooted in a simple, yet profound goal: Elevate service professionals to the center of the customer experience, transforming transactional interactions into fully-developed relationships. As one of the Twin Cities' leading tech companies, Kipsu has cultivated a reputation for strong company culture, providing...
-
Hospitality Enterprise Account Executive
2 weeks ago
Minneapolis, United States Kipsu Full timeHospitality Enterprise Account Executive Kipsu is rooted in a simple, yet profound goal: Elevate service professionals to the center of the customer experience, transforming transactional interactions into fully-developed relationships. As one of the Twin Cities' leading tech companies, Kipsu has cultivated a reputation for strong company culture, providing...
-
Major Account Manager Enterprise
2 months ago
Minneapolis, Minnesota, United States Fortinet Full timeIn this key role, you will manage and drive direct sales into Major Enterprise Accounts. Create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Major Enterprise Accounts and leverage these during the sales process....
-
Enterprise Account Executive
1 month ago
Minneapolis, Minnesota, United States SAFE Security Full timeWelcome to our team Are you ready to be part of a dynamic company striving to become the leaders in creating a safer digital future? At our company, we value transparency, autonomy, and accountability. We believe in giving our employees the freedom to excel while maintaining a strong sense of responsibility. Join us in our mission where Culture Is Our...
-
Named Account Manager
2 days ago
Minneapolis, Minnesota, United States Arista Networks Full timeAbout the RoleWe are seeking a seasoned Enterprise Sales Professional to join our team at Arista Networks. As a Named Account Manager, you will be responsible for driving sales growth and expanding our presence in the Minneapolis, MN area.Key ResponsibilitiesDevelop and execute sales strategies to exceed targets within a named list of enterprise...
-
Account Executive, Enterprise Sales
12 hours ago
Minneapolis, Minnesota, United States Gartner Full timeAbout the Role:The Sales Executive is a field-based, direct sales role responsible for both client retention as well as growth through contract expansion and the introduction of new products and services. You will consult with C-level executives to develop and implement an effective, enterprise-wide strategy that maximizes the value delivered by Gartner's...
-
Senior Account Executive
13 hours ago
Minneapolis, Minnesota, United States Skykit Full timeAbout the RoleAs a Senior Account Executive at Skykit, you will play a critical role in driving sales growth and revenue expansion. This position requires a seasoned sales professional with a proven track record of success in enterprise sales, particularly in the SaaS/cloud-based solutions space.Key ResponsibilitiesDrive direct end-user new sales and support...
-
Hospitality Operations Manager
2 weeks ago
Minneapolis, Minnesota, United States Vestalia Hospitality Full timePosition OverviewVestalia Hospitality is seeking a dedicated Front of House Manager to oversee our vibrant dining experience.As a part of our esteemed team, you will play a crucial role in shaping the atmosphere of our restaurant, known for its innovative Korean American cuisine and exceptional beverage offerings.Key Responsibilities:In this pivotal role,...
-
Hospitality Operations Manager
2 weeks ago
Minneapolis, Minnesota, United States Vestalia Hospitality Full timePosition OverviewVestalia Hospitality is seeking a dedicated and experienced Front of House Manager to oversee our vibrant dining environment.As a key member of our leadership team, you will play a crucial role in shaping the guest experience while fostering a positive atmosphere for our staff. Your expertise in hospitality will be instrumental in...
-
Minneapolis, Minnesota, United States SAP Full timeOverview:The Senior Field Marketing Specialist will be pivotal in shaping the segment strategy and enhancing pipeline development for select US Enterprise accounts, specifically targeting the digital-sized account market unit.This role will report directly to the Director of Commercial Field Marketing – Enterprise Americas, collaborating closely with...
-
Senior Account Executive
3 days ago
Minneapolis, Minnesota, United States Skykit Full timeAbout the RoleWe are seeking a highly motivated and experienced Senior Account Executive to join our team at Skykit. As a Senior Account Executive, you will play a key role in driving sales growth and revenue expansion for our cloud-based solutions.Key ResponsibilitiesDrive direct end-user new sales and support channel sales opportunities.Achieve and exceed...
-
Manager, Enterprise Customer Success
1 month ago
Minneapolis, United States Jamf Full timeAt Jamf, people are at the core of everything we do. We do what's right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple. Jamf offers remote, hybrid, and in-office positions. Work in the office, connect...
-
Minneapolis, United States Sherwin-Williams Full timeThis is a remote role but the candidate will be expected to live in and service California/West Coast area As the Enterprise Account Executive, this individual will manage the Coil Architectural relationships for the West Coast, focusing on Top 300. Closely align with Enterprise Specification teammates to identify opportunities, account needs, competitive...
-
Manager, Enterprise Customer Success
7 days ago
Minneapolis, United States Jamf Full timeAt Jamf, people are at the core of everything we do. We do what's right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple. Jamf offers remote, hybrid, and in-office positions. Work in the office, connect...
-
Manager, Enterprise Customer Success
1 month ago
Minneapolis, Minnesota, United States Jamf Full timeAt Jamf, people are at the core of everything we do. We do what's right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple.Jamf offers remote, hybrid, and in-office positions. Work in the office, connect...
-
Enterprise Account Executive
2 weeks ago
Minneapolis, United States Staffbase Full timeAbout Staffbase In a polarized world, we inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication so they can thrive in the Narrative Age. Our award-winning communications channels - intranet, employee app and email - deliver experiences that drive engagement and inspire hearts and...
-
Enterprise Account Executive
2 weeks ago
Minneapolis, United States Staffbase Full timeAbout Staffbase In a polarized world, we inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication so they can thrive in the Narrative Age. Our award-winning communications channels - intranet, employee app and email - deliver experiences that drive engagement and inspire hearts and...
-
Minneapolis, Minnesota, United States SAP Full timeCompany Overview:SAP is dedicated to helping the world run better by fostering a culture of collaboration and a shared commitment to excellence. We prioritize a workplace that embraces diversity, values flexibility, and aligns with our mission-driven and forward-thinking approach.We provide a supportive and collaborative team environment that emphasizes...