Current jobs related to Front Desk Manager - Doral - Marriott International Inc

  • Front Desk Staff

    4 weeks ago

    Doral, United States NFC Amenity Management Full time

    Company Description NFC Amenity Management is the largest national provider of full-service amenity management services with over 250 properties under management across the United States. By infusing highly trained professionals into first-class programs, NFC creates an oasis for residents and guests akin to the finest resorts in the world. Every property...

  • Front Desk Supervisor

    2 weeks ago

    Doral, United States Sheraton Miami Airport Hotel Full time

    Overview Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager – Front Office Manager – Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they...

  • Front Desk Representative

    7 days ago

    Doral, Florida, United States Associa Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Associa. As a key member of our community management team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring the safety and security of our residents.Key ResponsibilitiesCustomer Service:...

  • Front Desk Representative

    7 days ago

    Doral, Florida, United States Associa Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Associa. As a key member of our community management team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring the overall safety and security of our residents.Key ResponsibilitiesCustomer Service:...

  • Front Desk Agent

    2 weeks ago

    Doral, United States MCR Hotels Full time

    The Front Desk Agent at Hilton Miami Blue Lagoon is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and...

  • Front Desk Agent- Luxury Residential

    1 week ago

    Doral, United States Associa Full time

    Job Description The Front Desk Agent must have strong communication, telephone, and customer service skills. This position also requires the Front Desk / Security person to be detailed oriented and able to multitask. In this position you must have a approachable and friendly attitude, able to meets and greets residents; checks guests and service providers...

  • Bilingual Front Desk

    1 month ago

    Doral, United States Nation Security Full time

    Job DescriptionJob DescriptionAbout Nation Security:Nation Security commits to providing our clients with the highest level of service available in the industry, and we apply the most advanced technologies and logistical processes to our operations. We take pride in providing our clients with quality and professional service at reasonable and competitive...

  • Bilingual Front Desk

    3 weeks ago

    Doral, United States Nation Security Full time $16 - $18

    Job DescriptionJob DescriptionAbout Nation Security:Nation Security commits to providing our clients with the highest level of service available in the industry, and we apply the most advanced technologies and logistical processes to our operations. We take pride in providing our clients with quality and professional service at reasonable and competitive...

  • Optometrist/Optical Front Desk

    5 months ago

    Doral, United States Dr Espinoza & Associates Pa Full time

    Job DescriptionJob DescriptionI am looking for both part time and full time positions.Experienced front desk for a private optometrist practice with a steady flow of patients. Prefer experience with electronic health record for the purpose of creating patient profile. Insurance authorizations, collecting copays, appointment making and follow up. Established...

  • Bilingual Front Desk

    3 weeks ago

    Doral, United States Nation Security Full time $16 - $18

    Job DescriptionJob DescriptionAbout Nation Security:Nation Security commits to providing our clients with the highest level of service available in the industry, and we apply the most advanced technologies and logistical processes to our operations. We take pride in providing our clients with quality and professional service at reasonable and competitive...

  • Front Desk Agent

    2 weeks ago

    Doral, United States FirstService Residential Full time

    Job Overview: As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and...

  • Coordinator, Front Desk

    4 weeks ago

    Doral, United States Cano Health Full time

    It's rewarding to be on a team of people that truly believe in making an impact! We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us. Job Summary The front desk coordinator performs routine clerical, secretarial and administrative work in answering telephones, receiving the public,...

  • Front Desk Clerk

    3 weeks ago

    Doral, United States Gastro Health Full time

    Gastro Health is seeking a Full-Time Front Desk Clerk to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings – Monday thru Friday Paid holidays and paid time...

  • Front Desk Agent

    2 weeks ago

    Doral, United States FirstService Residential Full time

    Job Overview: As a Front Desk Associate , you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be d etailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response...

  • FT Front Desk Agent SLS LUX

    2 weeks ago

    Doral, United States SLS Full time

    Job Description Job Purpose: Under the general guidance of the Front Office Manager, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program. Duties & Functions: • Actively welcome,...

  • Front Desk Agent

    1 week ago

    Doral, United States Marriott Vacations Worldwide Full time

    Hourly Rate: $18.20 Shift: 1st/2nd; must be available to work weekends and holidays. Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at MVW, you...

  • Guest Services Manager

    2 weeks ago

    Doral, Florida, United States Concord Hospitality Full time

    Position Overview:We are seeking a dedicated Guest Services Manager to oversee our front desk operations. This role is crucial in ensuring that our guests receive exceptional service and that our team operates smoothly.Key Responsibilities:- Deliver outstanding service to guests at all times.- Efficiently manage the check-in and check-out processes in a...

  • Night Auditor

    3 weeks ago

    Doral, United States Peachtree Hospitality Management Full time

    The Night Auditor is responsible for conducting all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities include balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and...

  • Receptionist

    2 weeks ago

    Doral, United States Miami Family Law Group Full time

    As an experienced Receptionist at Miami Family Law Group, you will play a crucial role in managing our front desk operations and supporting our staff. You will be responsible for handling high-volume calls, managing the senior attorney’s calendar, scheduling and starting meetings, and warmly greeting clients. Your ability to communicate fluently in both...

  • Front Desk Receptionist

    2 weeks ago

    Doral, United States SAP USA Truck & Auto Parts Full time

    As the Receptionist at SAP Truck & Auto Parts USA, you will be the first point of contact for our company. Your role is pivotal in creating a welcoming environment and ensuring smooth communication and operations within the office. You will handle inquiries, provide information to the public, customers, and visitors, and manage various administrative tasks....

Front Desk Manager

2 months ago

Doral, United States Marriott International Inc Full time

Job Number

24129419 Job Category

Rooms & Guest Services Operations Location

Miami Marriott Biscayne Bay, 1633 North Bayshore Drive, Miami, Florida, United States

VIEW ON MAP Schedule

Full-Time Located Remotely?

N Relocation?

N Position Type

Management JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. The salary range for this position is $49,000 to $62,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin

your purpose,

belong

to an amazing global team, and

become

the best version of you.

JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International.

Be

where you can do your best work,

begin your purpose, belong to an amazing globalteam, and become the best version of you.

#J-18808-Ljbffr