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Business Development Manager
2 months ago
JOB PURPOSEBuild strong relationships and improve KPI with Travel Partners in the Northeastern US (New England, Massachusetts, Rhode Island, proper New York state, Maine, New Hampshire, and Vermont) through virtual and in-person sales calls and meetings. Strong communication and presentation skills required. Ability to manage multiple projects and commitments, organizing efficiently, managing time effectively, and adapting to complex and/or shifting priorities.KEY ACCOUNTABILITIES- Mines assigned Major Territory for new business streams on a regular basis. Research and continually source for new revenue opportunities and methods within the territory to achieve sales goals.- Builds and establishes a new Travel Agency business. Retain and manage business relationships for each travel agency and develop a personalized approach to help maximize agencies' profits. Generate ideas and strategies to actively participate in travel agency growth.- Plans, creates, and implements an annual territory sales plan to achieve and maximize territory sales objectives as well as ensure the achievement of assigned goals. Reviews sales plan, accounts, promotional efforts, and ROI monthly to determine success track, making adjustments to plan, when/where necessary.- Develop a plan to remain accessible to travel partners and maintain open communication channels. Making a minimum of 25 in-person Sales Calls a week.- Manages budget within guidelines to include travel, Co-Op, and all other expenses. Review spending at the end of each month.- Supports National Accounts marketing programs, promotions and events.- Analyzes sales data to present monthly, and quarterly business reviews with accounts and make recommendations.- Conducts Seminars, Familiarization Cruises, Cruise events, Trade and Consumer shows, as needed; therefore must have a reliable form of transportation, and must be able to travel as required. Requires travel of approximately 90%.- Remains current on corporate information, policies, procedures, sales and marketing programs, corporate communications and related materials.- Performs other job-related functions as assigned.QUALIFICATIONS (skills, competencies, experience)- Bachelor's Degree or equivalent combination of education and/or relevant sales experience;- Minimum 5 years field-based sales experience and contract negotiations in excess of $150,000.- Minimum 3 years experience managing relationships with travel partners for a cruise line or other travel business- Experience in negotiating and creating marketing plans required;- Basic knowledge of Customer Relationship Management software.- Experienced with Microsoft Outlook, Word, Excel and PowerPoint;- Ability to build personal credibility by way of solid product knowledge, procedures, consistent follow-through and problem solving skills; and execute agreements using superior negotiation and presentation skills.- Ability to prepare and analyze Cost of Sale results.- Business acumen - maintain knowledge of market and competitive trends.- Effective time management skills to work independently.VISA REQUIREMENTS (if any)- Must be US citizen or legally authorized to work in the US- MSC Cruises USA is an E-Verify employerMSC Cruises USA is an equal opportunity employer that complies with all applicable federal, state, and local laws, rules and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications and business needs.LI-LC1
