Customer Support Administrator

6 days ago


Boston, United States Dutch Ridge Consulting Group LLC Full time

Customer Support Administrator Company Overview Dutch Ridge Consulting Group, LLC (DRCG) is an ISO 9001:2015, Department of Veterans Affairs (VA) Certified Veteran Enterprise (CVE), Service-Disabled Veteran-Owned Small Business (SDVOSB). DRCG provides technical support staff at ten locations throughout the United States with corporate offices in Beaver, Pennsylvania and Ashburn, Virginia. DRCG offers expertise in Systems Integration (SI), Information Technology (IT) solutioning, Program Management, Risk Management, Business Process Reengineering (BPR), Requirements Engineering, Workflow Solutioning, and Business Consulting Services. Established in 2016, DRCG is 100% US owned, and has over 50 employees (97% hold a Secret clearance or higher). DRCG optimizes client investments by leveraging expertise to better manage the growth and transformation of existing IT environments. Description DRCG is proud to be a member of the team supporting Bluestone, an enterprise-level initiative to modernize DEA's IT systems and networks, enhancing security, usability, and accessibility to support mission requirements effectively and efficiently. Bluestone delivers an enterprise-level capability consisting of an integrated organization, innovation, business analysis, development, operations, engineering services, solution architecting, software/hardware release management & maintenance services, new cloud-based solutions, and next generation network options. Duties and Responsibilities Perform IT incident response to resolve end-user issues to a high degree of customer satisfaction. Support hardware and software upgrades, patch maintenance. Troubleshoot hardware, software, network, and systems issues and replace defective components. Update site documentation. Maintain remote user assistance capabilities and internet connectivity for standalone workstations. Provide technical assistance for relocation and moves. Provide outstanding support to DEA users. Routinely conduct regional travel, as needed. Position Requirements Bachelor's degree preferred, or equivalent experience. Three years of experience supporting enterprise IT environments. Must possess an active Secret Clearance at the time of hire. Ability to work in a team environment. Job Location Boston, MA 02203 / Bedford, MA 01730 DRCG, LLC. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other criteria the consideration of which is made impermissible by applicable law. #J-18808-Ljbffr



  • Boston, Massachusetts, United States BCForward Full time

    Job SummaryJob Title: Administrative AssistantLocation: Boston, MADuration: 6+ MonthsJob Type: Part Time/22.5 hours a week, CONTRACT, ONSITEAbout the Role:The Administrative Assistant will provide administrative support to the Operations team, including mail sorting, package handling, and record retention work. The ideal candidate will have strong...


  • Boston, Massachusetts, United States 2Life Communities Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at 2Life Communities. This role will be responsible for overseeing the day-to-day functioning of our headquarters, ensuring that administrative processes run smoothly and efficiently.Key ResponsibilitiesOffice Administration: Coordinate mail...


  • Boston, United States DCS Corp Full time

    Job DescriptionJob DescriptionDCS has an exciting opportunity for an Administrative Support Specialist providing support to the Command, Control, Communications, and Battle Management Division (C3BM).Command, Control, Communications, and Battle Management (C3BM) has been tasked with delivering an integrated Department of the Air Force (DAF) Battle Network...


  • Boston, United States DCS Corp Full time

    DCS has an exciting opportunity for an Administrative Support Specialist providing support to the Command, Control, Communications, and Battle Management Division (C3BM). Command, Control, Communications, and Battle Management (C3BM) has been tasked with delivering an integrated Department of the Air Force (DAF) Battle Network providing resilient...


  • Boston, Massachusetts, United States WinnCompanies Full time

    Job SummaryWe are seeking an Administrative Support Specialist to assist with daily administrative procedures and special projects at our 143-unit affordable housing community in Dorchester, MA.ResponsibilitiesProvide office support, including maintaining files, ordering office supplies, handling incoming and outgoing mail, and facilitating overnight...


  • Boston, United States BCForward Full time

    Job DescriptionJob DescriptionDescription:We are seeking 3 organized candidates to provide full-time temporary employment assistance for administrative tasks related to the agency's preparations to move to new offices in Boston's Financial District in February 2025.These administrative tasks include but are not necessarily limited to the...


  • Boston, Massachusetts, United States Ellis Memorial and Eldredge Inc Full time

    MISSION: Ellis Memorial and Eldredge Inc partners with families to provide high-quality early childhood education in a warm, nurturing environment. A recognized leader in our field, we support children across the socio-economic spectrum, treasure diversity in all forms, and celebrate the joy of childhood.Ellis Memorial and Eldredge Inc is a vibrant,...


  • Boston, Massachusetts, United States V R Della Infotech Inc Full time

    Job DescriptionKey ResponsibilitiesAs a key member of our team at V R Della Infotech Inc, you will be responsible for organizing and implementing administrative systems and procedures. This will involve serving as the principal source of information on the unit, project, or program, gathering and maintaining data for reports, and preparing financial,...


  • Boston, Massachusetts, United States BCForward Full time

    Job DescriptionPosition Title: Administrative AssistantJob Type: Full-timePay Range: $20.00-$22.78 per hourJob Description:BCforward is seeking an Administrative Assistant to join our team. As an Administrative Assistant, you will be responsible for providing administrative support to our team, including creating CharlieCards for the general public and...


  • Boston, United States BCForward Full time

    Job DescriptionJob DescriptionJob title: Administrative SupportLocation: Boston, MA  02118Duration: 3 months  Position Description The Massachusetts Division of Insurance is seeking 3 organized candidates to provide full-time temporary employment assistance, for administrative tasks related to the agency’s preparations to move to new offices in...


  • Boston, United States BCForward Full time

    Job DescriptionJob DescriptionJob title: Administrative SupportLocation: Boston, MA  02118Duration: 3 months  Position Description The Massachusetts Division of Insurance is seeking 3 organized candidates to provide full-time temporary employment assistance, for administrative tasks related to the agency’s preparations to move to new offices in...


  • Boston, Massachusetts, United States BCForward Full time

    Job DescriptionBCforward is seeking a highly motivated Clerical Support Specialist to join their team.Key Responsibilities:Creating CharlieCards for general public and reduced fare customers utilizing the AFC system and TOMResponding to customer inquiries and resolving issuesInputting data into web-based mailing system and various spreadsheetsMailing reduced...


  • Boston, United States BCForward Full time

    Job DescriptionJob DescriptionPosition Title: Clerk V/Administrative Assistant/Office SupportLocation: Boston, MA 02110Anticipated Start Date: 1-2 weeksPlease note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.Expected Duration: 6+ Months with high possibility of extensionJob Type: [FULL...


  • Boston, United States Cometeer Full time

    The Role: As a Customer Support Associate, you will help deliver the vision of Cometeer, emphasizing feedback from customers as well as enhancing customer satisfaction and brand loyalty. Our mission is to make the best coffee on earth and deliver the perfect coffee drinking experience. Customer experience is the foundation of our brand. We strive to create...


  • Boston, United States PerkinElmer Full time

    Responsibilities Location Boston, MassachusettsUS Job ID REQ-054066 Job Responsibilities:Enhance the Customer ExperienceInstall, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer sites with best-in-class serviceProvide scheduled and unscheduled corrective maintenance for customers including warranty services within a...


  • Boston, United States PerkinElmer Full time

    Responsibilities Location Boston, MassachusettsUS Job ID REQ-054075 Job Responsibilities:Serve as primary support for the Site Leader for the overall operation of the site.This role will require a high level of self-management and completion of objectives.Install, maintain, validate, and repair Agilent HPLC (1200 series, 1290 series), Waters UPLC (Acquity, H...


  • Boston, United States Workable Full time

    For over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly...


  • Boston, United States Workable Full time

    For over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly...


  • Boston, United States TECHOHANA Full time

    Job Opportunity: Salesforce Administrator – Boston, MAAre you a skilled Salesforce Administrator looking to make an impact in a dynamic, growth-focused company? We're on the lookout for a detail-oriented and innovative Salesforce Admin to join our clients team in Boston!Role Overview:As our Salesforce Administrator, you’ll be the go-to expert for...


  • boston, United States TECHOHANA Full time

    Job Opportunity: Salesforce Administrator – Boston, MAAre you a skilled Salesforce Administrator looking to make an impact in a dynamic, growth-focused company? We're on the lookout for a detail-oriented and innovative Salesforce Admin to join our clients team in Boston!Role Overview:As our Salesforce Administrator, you’ll be the go-to expert for...