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Salesforce Administrator

2 months ago

Boston, United States TECHOHANA Full time

Job Opportunity: Salesforce Administrator – Boston, MA

Are you a skilled Salesforce Administrator looking to make an impact in a dynamic, growth-focused company? We're on the lookout for a detail-oriented and innovative Salesforce Admin to join our clients team in Boston


Role Overview:

As our Salesforce Administrator, you’ll be the go-to expert for managing, optimizing, and expanding our Salesforce platform to meet the needs of our sales, marketing, and operations teams. You'll work closely with cross-functional teams to ensure seamless CRM functionality, implement enhancements, and drive continuous improvement.


Key Responsibilities:

  • Manage & Customize: Maintain user accounts, workflows, dashboards, and reports, ensuring Salesforce aligns with business objectives.
  • Optimize Data Quality: Manage data imports, cleansing, and quality checks to ensure a high level of accuracy and integrity.
  • User Support & Training: Provide end-user support and training, solving issues, answering questions, and sharing best practices to ensure effective platform usage.
  • Process Improvement: Identify areas for operational efficiency, implement process automation, and streamline workflows using Salesforce’s latest tools and features.
  • Integrate Systems: Collaborate with IT and third-party providers to integrate other tools and platforms, ensuring data flows efficiently across systems.

Qualifications:

  • Experience: 2+ years as a Salesforce Administrator, with proven experience in system administration, customization, and reporting.
  • Salesforce Certification: Salesforce Certified Administrator certification required; Advanced Administrator certification is a plus.
  • Technical Skills: Strong knowledge of Salesforce automation tools (Flow, Process Builder), reporting, dashboards, and data management tools (Data Loader).
  • Analytical Skills: Detail-oriented with a proactive approach to identifying problems and implementing effective solutions.
  • Communication: Excellent interpersonal skills with the ability to work cross-functionally and translate technical details to non-technical teams.