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Motor Vehicle Auto Claims Adjuster

1 month ago

Washington, United States GGB - Global Full time
Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply.

Overview

We are seeking a Motor Vehicle Auto Claims Adjuster to investigate, evaluate and effectively resolve multi-line global claims in the motor sector of our claims department from the first notice of loss to successful resolution, achieving the best possible outcome.

How you'll make an impact

  • Obtain the first notice of loss reports for auto claims.
  • Process auto claims daily using our internal claims system.
  • Collaborate with fellow claims team members to promptly and effectively resolve global auto claims.
  • Adhere to the highest standards of professional conduct consistent with the delivery of superior service.
  • Make decisions with delegated authority for first party claims as outlined in company policies and procedures.
  • Record and maintain appropriate documentation of claims status throughout the claims cycle.
  • Conduct coverage analysis and investigations; draft claim history letters as applicable.
  • Establish appropriate reserves, adjust them accordingly as the claim progresses.
  • Determine proper policy coverage, and where necessary, investigate and evaluate losses to determine responsibility; and/or negotiate to equitably settle total losses and pursue salvage recovery.
  • Initiate follow-up with clients, carriers, and underwriters, maintaining regular communication.
  • Maintain claim databases and report as needed.
  • Other related duties as assigned.

About You

Required: High School diploma/equivalent plus 2 year directly applicable experience within an auto insurance claims work environment. Proficiency in Microsoft Office and basic math skills.

Preferred: Associate's degree, professional certification, state adjuster license, or equivalent training and experience preferred. Previous experience managing client relationships.

Behaviors: Exceptional organizational skills, Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills.

#LI-WM1

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics ) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.