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Membership & Projects Manager
2 months ago
Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, is looking for a Membership and Programs Manager to join the Association Management unit in our Washington DC office.
At Smithbucklin, we embody a culture driven by optimism, ambition, expertise, and thoughtfulness, where every team member is empowered to exceed expectations and deliver exceptional results for our clients. Join us in shaping the future of association management, where our values serve as the cornerstone of our success.
Position Overview: The Membership and Programs Manager is responsible for overseeing the membership enterprise of the scientific/medical association. This role involves managing non-annual meeting grants and awards programs, member communications, and a five-year National Institutes of Health (NIH) grant program aimed at increasing workforce diversity in the field. Additionally, the manager will lead special projects and serve as the primary staff liaison to key committees.
Key Responsibilities:
1. Membership Management:
- Oversee and manage the association's membership enterprise, ensuring membership growth, engagement, and retention.
- Develop and implement membership strategies and initiatives to enhance member value and experience.
- Monitor membership trends and provide regular reports to senior leadership.
- Manage member grants and awards programs.
- Coordinate application processes, review panels, and award distribution.
- Ensure compliance with program guidelines and reporting requirements.
- Manage all member communications, including the weekly electronic newsletter
- Develop and execute communication plans to keep members informed and engaged with association activities and updates.
- Work closely with the marketing and communications team to ensure consistent and effective messaging.
- Oversee all aspects of the association's NIH-funded program
- Engage with program participants and stakeholders to ensure the program meets its objectives and provides value to members.
- Monitor and report on program outcomes and impact.
- Lead and manage special projects as assigned by senior leadership.
- Coordinate cross-functional teams and resources to achieve project goals.
- Provide regular updates on project progress and outcomes.
- Serve as the primary staff liaison to the Membership Engagement Committee, Diversity Equity & Inclusion Committee, and Global Ambassadors Subcommittee.
- Support committee activities, including meeting planning, agenda development, and follow-up actions.
- Facilitate communication between committees and elected volunteer leadership and association membership.
- Bachelor's degree in a related field; advanced degree preferred.
- Minimum of 5 years of experience in membership management, program administration, or a related field.
- Strong project management skills, with the ability to manage multiple initiatives simultaneously.
- People management experience
- Excellent communication skills, both written and verbal.
- Experience working with volunteer committees and diverse member groups.
- Proficiency in using membership databases and communication tools.
- Ability to work independently and as part of a team.
- Strategic thinking and problem-solving abilities.
- Strong organizational and time management skills.
- Attention to detail and a commitment to quality.
- Ability to build and maintain relationships with members, stakeholders, and partners.
- Understanding of diversity, equity, inclusion and accessibility principles and practices.
- Innovative and adaptable approach to managing programs and projects.
Where Do You Fit?
Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people - regardless of position or compensation - an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.
Equal Employment Opportunity
At Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.
Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently.
