Current jobs related to Help Desk Specialist II - Fort Lauderdale - Jazwares
-
Help Desk Technician II
1 month ago
Fort Lauderdale, United States Hayes Locums Full timeAt Hayes, a Help Desk Technician II is responsible for support of end user service requests and technical issues. Provides technical expertise for operational processes such as onboarding, vendor service requests, and minor projects. Assists clients with any issues involving their computer hardware, communications software, or computer applications. Always...
-
Help Desk Technician II
1 month ago
Fort Lauderdale, United States Hayes Locums Full timeAt Hayes, a Help Desk Technician II is responsible for support of end user service requests and technical issues. Provides technical expertise for operational processes such as onboarding, vendor service requests, and minor projects. Assists clients with any issues involving their computer hardware, communications software, or computer applications. Always...
-
Help Desk Specialist
3 weeks ago
Fort Campbell, United States Beat Full timeJob Title: Help Desk Specialist Support II Locations: Fort Campbell, KY Clearance: Secret Certifications: CompTIA Security+CE & Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft 365 Certified: Endpoint Administrator Associate (must be willing to obtain within six months) Roles and Responsibilities: 3+ yrs’ experience...
-
Help Desk Support Service Specialist
1 month ago
Fort Stewart, Georgia, United States General Dynamics Information Technology Full timeReq ID: RQ181325Type of Requisition: SCAClearance Level Must Be Able to Obtain: Top Secret SCI + PolygraphJob Family: SCASkills:Desktop Computers,Help Desk Support,IT HardwareCertifications:Security+, CE - Sec+ CEExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Help Desk Support Service Specialist - Intermediate – TS/SCI...
-
Help Desk
4 weeks ago
Fort Belvoir, United States Quadrant Inc Full timeJob ID: 24-02931 Help Desk - Tier II Fort Belvoir, VA MUST: Secret clearance required Experienced Tier II Help Desk/ Desktop Support Admin required 3+ years of experiencing in desk side support, help desk or IT Support roles 1+ years of experience using the Remedy Ticketing system (ARS) or similar Must have excellent communication skills (oral and...
-
Help Desk Specialist
3 months ago
Fort Belvoir, United States Agensys Corporation Full timeJob DescriptionJob DescriptionResponsibilities & QualificationsRESPONSIBILITIESInstallation, configuration, maintenance and troubleshooting for all Executive users of the DTRA systemsMaintain a web-based capability for DTRA users to enter, track and escalate Service Desk tickets, as well as self-service actions (currently using Remedy)Remote access...
-
IT Help Desk Manager
3 months ago
Fort Lauderdale, United States PDC Technologies Full timeJob DescriptionJob DescriptionThe IT Helpdesk Manager is responsible for providing leadership for the IT helpdesk staff and operations. This individual is also responsible for IT customer satisfaction and desktop productivity of all PDC employees. They are the visionary leader responsible for ensuring that the IT Helpdesk organization is providing a...
-
Help Desk II
3 weeks ago
Fort Hauchuca, United States ManTech Full timeSecure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.Currently, ManTech is seeking a...
-
Help Desk Technician
1 week ago
Fort Lauderdale, United States TEKsystems Full timeTop Skills' Details Previous help desk phone support experience Experience handling Tier 1 and some Tier 2 tickets in a help desk role Previous password reset experience in a help desk role res Details: Help Desk Technicians ONSITE performing Tier 1 level support, solving & closing tickets as well as escalating to Tier 2 & 3 when needed. They...
-
Help Desk Support Service Specialist
2 months ago
Fort Belvoir, United States General Dynamics Information Technology Full timeHelp Desk Support Service Specialist - Intermediate - TS/SCI required Transform technology into opportunity as a Help Desk Support Service Specialist - Intermediate with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how...
-
Technical Support Specialist II
2 days ago
Fort Lauderdale, Florida, United States Hayes Locums Full timeAt Hayes Locums, the role of a Technical Support Specialist II encompasses the management of end-user service inquiries and technical challenges. This position provides expert guidance for operational tasks including onboarding, vendor service management, and minor project assistance. The specialist aids clients in resolving issues related to their computer...
-
Help Desk Technician
2 weeks ago
Fort Lauderdale, United States TEKsystems Full timeDescription: I got word on Friday we will be looking to recruit 20 Help Desk resources for Broward Health! They hope to onboard these 20 people starting around early September but know with that volume we will be starting people staggered throughout early & mid September…..the sooner the better though. The req is getting put in through TGS and the BDM...
-
Help Desk Support Service Specialist
3 months ago
Fort Belvoir, United States General Dynamics Information Technology Full timeHelp Desk Support Service Specialist - Intermediate - TS/SCI required Transform technology into opportunity as a Help Desk Support Service Specialist - Intermediate with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how...
-
Help Desk Support Service Specialist
2 months ago
Fort Liberty, United States General Dynamics Information Technology Full timeHelp Desk Support Service Specialist - Intermediate - TS/SCI required Transform technology into opportunity as a Help Desk Support Service Specialist - Intermediate with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how...
-
Help Desk Support Service Specialist
4 weeks ago
Fort Belvoir, United States General Dynamics Information Technology Full timeReq ID: RQ183243 Type of Requisition: SCA Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: SCA Skills: Help Desk Support,Information Technology (IT) Systems,Troubleshooting Experience: 7 + years of related experience US Citizenship Required: Yes Job...
-
Help Desk Support Service Specialist
2 weeks ago
Fort Belvoir, United States General Dynamics Information Technology Full timeReq ID: RQ183243 Type of Requisition: SCA Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: SCA Skills: Help Desk Support,Information Technology (IT) Systems,Troubleshooting Experience: 7 + years of related experience US Citizenship Required: Yes Job Description: Help Desk Support Service...
-
Help Desk Support Service Specialist
1 month ago
Fort Belvoir, United States General Dynamics Information Technology Full timeReq ID: RQ176332 Type of Requisition: SCA Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Job Family: SCA Skills: Help Desk Support,Information Technology (IT) Systems,Troubleshooting Experience: 7 + years of related experience US Citizenship Required: Yes Job Description: Help Desk Support Service Specialist - Intermediate – TS/SCI...
-
Help Desk Support Service Specialist
5 days ago
Fort Meade, United States General Dynamics Information Technology Full timeType of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Public Trust/Other Required: Job Family: SCA Job Qualifications: Skills: Help Desk Support, Information Technology (IT) Systems, Network Services Certifications: Experience: 7 + years of related...
-
Help Desk Support Service Specialist
4 weeks ago
Fort Meade, United States General Dynamics Information Technology Full timeReq ID: RQ183042 Type of Requisition: SCA Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: SCA Skills: Desktop Computers,Help Desk Support,IT Hardware Experience: 10 + years of related experience US Citizenship Required: Yes Job Description: Help Desk...
-
Help Desk Support Specialist
2 months ago
Fort Johnson, United States GStek Full time**[Salary: [Commensurate with experience [Required:]{arial",sans-serif"=""} ]{arial",sans-serif"=""}]{arial",sans-serif"=""}** Active/recent U.S. Government Security Clearance Minimum of 3 years Help Desk support experience. Windows 10 Training IAT Level II certification. Must possess one or more of the following: GSEC, Security +CE, SSCP or...
![Jazwares](https://media.trabajo.org/img/noimg.jpg)
Help Desk Specialist II
2 months ago
The Help Desk Specialist II is responsible for assisting the System Administrator and includes all aspects of help desk support and end user technical assistance. They address a wide variety of user issues, including software problems, hardware failures, and network issues. When a user submits a ticket or otherwise contacts the help desk, IT Tech Support tracks the ticket/issue and works to identify and address the problem using standard practices and their own experience. You will be working with multiple end users on multiple and diverse issues simultaneously. If the issue is beyond their abilities, they must contact the appropriate department/personnel (such as a network specialist) or repair service. In addition to computer repairs, Help Desk Specialists may be required to troubleshoot other equipment, including printers, scanners, desk phones, and any specialized equipment.
What you'll be doing:
- Ensure cyber security training is being administered, Knowbe4
- Assist System Administrator with infrastructure projects, cloud and on-prem
- Maintain and troubleshoot any problems with 2FA DUO
- Creates a positive end user experience.
- Assist staff with the installation, configuration, upgrade, and ongoing usability of desktop computers, laptops, peripheral equipment, and software.
- Ensure desktop computers interconnect seamlessly with systems, file servers, email, application servers and administrative systems.
- Entry, update and follow up in IT support request/management system.
- Provide on-going support and management of telecommunication systems.
- Provide basic training/support in accessing the network, telecom, and use of various software applications.
- Provide technical support to employees experiencing issues with A/V and web conferencing solutions
- Maintain and update documentation on A/V and web conferencing solutions
- Work with vendors to resolve A/V and web conferencing issues
- Stay up-to-date on the latest A/V and web conferencing technologies
- 1-3 years of relevant experience
- 2+ years of experience supporting A/V and web conferencing solutions
- Strong understanding of A/V technology and web conferencing platforms
- Ability and desire to provide excellent service to end users on-site and remote.
- Working knowledge of Microsoft products. (Server 2016 and above)
- Experience troubleshooting hardware, software, and printer related issues.
- Experience replacing hardware on both desktop and laptop PCs and Apple products.
- Experience installing software, patches, and updates on desktops and laptops.
- Experience troubleshooting basic network issues.
- Strong communication, interpersonal, and analytical skills.
- Working knowledge of WindowsOS.
- Experience using Google Workspace applications.
- Able to lift at least 50lbs and perform physical work.
- Have a valid Driver's license.
- Team player.
- Knowledge of Mac OS, iOS , Linux
- Knowledge of AD, DNS, DHCP
- Experience with Solstice Pods
- Experience with Crestron Conferencing
- Experience administering and implementing Google Meet Hardware
- Experience with Zoom Webinars and administering Zoom.
- Comptia A+,Network+,MCSA or equivalent
- Environment:Office
- Schedule: Regular Office; may occasionallyrequire after hours as needed to support remote offices and events
- Physical Requirements:Medium; Lifting up to 50 lbs. Position also requires kneeling, going under desks, working in confined areas
- Travel Required:Yes - Limited
What we offer:
At Jazwares, we believe in providing our employees with comprehensive and competitive benefits that support their well-being and overall satisfaction.
"Base salary may vary based on experience, role tenure, performance, industry, location. Eligibility for annual performance incentive may apply. Jazwares is a multi-state employer, salary range may not apply to other states.
Our benefits package includes basic medical insurance that is 100% company-paid for employees and their children, employee basic life and AD&D insurance, a 401(K) retirement program with Jazwares matching up to 4% of pretax or post-tax deferrals, short and long-term disability, and tuition reimbursement.
Our work environment provides a flexible work schedule that includes a Monday through Thursday on-site, with an optional WFH on Fridays, up to 20 workdays fully remote each year, and Time Off for vacation, and sick leave. Through Jazwares Cares, you have the opportunity to volunteer for up to 16 hours a year on community service projects.
Working at Jazwares:
At Jazwares, we believe an innovative idea can come from anywhere, and anyone. Through our three pillars, we foster innovation and encourage creativity in every area of our business.
Humility: We recognize the value in others and treat everyone with respect. Our strength lies in our people and talent.
Passion:Our conviction and enthusiasm show in our products, relationships, and commitment to our community.
Collaboration:We share one vision worldwide, constantly striving to improve and innovate together.
Don't miss out on this extraordinary opportunity to be part of the fastest growing toy company in the industry. Connect with us today and let's shape the future of play together
Who we are:
Jazwares, a Berkshire Hathaway company, is a leading global toy manufacturer with a robust portfolio of owned and licensed brands. Founded in 1997, Jazwares celebrates imaginative play with a progressive focus on identifying new and relevant trends to transform into high-quality products for consumers of all ages. Jazwares engages consumers through innovative play experiences with popular brands such as Squishmallows™, Pokmon™, Hello Kitty™, Star Wars™, Disney™, BumBumz™, and Adopt Me™. In addition to toys, offerings include virtual games, costumes, and pet products. Headquartered in Plantation, Florida. Jazwares has offices worldwide and sells its products in over 100 countries. For more information, visit www.jazwares.com and follow us on LinkedIn, X, Instagram, and Facebook.
JAZWARES is an equal opportunity employer and does not discriminate in employment on the basis of race, color, sex, religion, national or ethnic origin, citizenship status, ancestry, disability, age, military status, marital status, sexual orientation or any other characteristic protected by law.