Help Desk II

4 weeks ago


Fort Hauchuca, United States ManTech Full time

Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first.  At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.Currently, ManTech is seeking a motivated, career and customer-oriented Help Desk II to join our team in the Fort Huachuca, AZ area.Responsibilities include, but are not limited to:Excellent communications skills: Written and VerbalCompTIA Security+ or higher certification to meet DoD 8570 certification criteria (IAT level 2 at a minimum)Must be trained and familiar with DCGS-A Baseline v3.2.5 (service pack 1) administration and maintenance. Technical Proficiency in developing and managing Microsoft Windows 2019 Server, VMWare v7.0, and PostgreSQL database software.Manage monthly security and application patches for the Support Center’s servers.Experience with production system roadmaps including patch management timelines, software reviews, change management, and IA review.Working knowledge of Microsoft Office (Word, PowerPoint, and Excel)Proficiency with as many of the following items: Linux, Windows Server, overall systems and network administration, group policy management, virtual machines, firewall management, building and managing images, HBSS/AESS, security protocols, Cisco, Active Directory, Domain Naming Service (DNS), Private Key Infrastructure (PKI), PostgreSQL, and SQL Server (preferably within the structure of the DCGS-A software baseline but not required)Minimum Qualifications:BS/BA in STEM and 2 years of experience; HS and 8 years of experience; Associates and 6 years of experience can be substituted in lieu of degree.IAT Level II certificationPreferred Qualifications:Experience with Atlassian products, specifically Jira and ConfluenceKnowledgeable with DCGS-A Baseline v3.2.5 (service pack 1)Be familiar with Microsoft Windows 2012 R2/2016 Server, Microsoft Windows 10, & RedHat (RHEL) 6/7/8 operating system (OS) administration and associated hardwareCISCO networking, Local Area Network (LAN) and Wide Area Network (WAN) technologies.Be familiar with Army and DoD security policy/manuals and other IA guiding policy documents.Be familiar with DoD and Army networking environment; using networking concepts and protocols (TCP/IP, DNS, DHCP, LDAP)Professional Certifications (A+, Network +, VMWare, Computing Environment, etc.) beneficialClearance Requirements:TS/SCIPhysical Requirements:Sedentary PositionFor all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.



  • Fort Lauderdale, United States Hayes Locums Full time

    At Hayes, a Help Desk Technician II is responsible for support of end user service requests and technical issues. Provides technical expertise for operational processes such as onboarding, vendor service requests, and minor projects. Assists clients with any issues involving their computer hardware, communications software, or computer applications. Always...


  • Fort Lauderdale, United States Hayes Locums Full time

    At Hayes, a Help Desk Technician II is responsible for support of end user service requests and technical issues. Provides technical expertise for operational processes such as onboarding, vendor service requests, and minor projects. Assists clients with any issues involving their computer hardware, communications software, or computer applications. Always...

  • Help Desk Specialist

    4 weeks ago


    Fort Campbell, United States Beat Full time

    Job Title: Help Desk Specialist Support II Locations: Fort Campbell, KY Clearance: Secret Certifications: CompTIA Security+CE & Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft 365 Certified: Endpoint Administrator Associate (must be willing to obtain within six months) Roles and Responsibilities: 3+ yrs’ experience...


  • Fort Stewart, Georgia, United States General Dynamics Information Technology Full time

    Req ID: RQ181325Type of Requisition: SCAClearance Level Must Be Able to Obtain: Top Secret SCI + PolygraphJob Family: SCASkills:Desktop Computers,Help Desk Support,IT HardwareCertifications:Security+, CE - Sec+ CEExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Help Desk Support Service Specialist - Intermediate – TS/SCI...

  • IT Help Desk Support

    3 months ago


    Fort Worth, United States K2 Staffing, LLC Full time

    Job DescriptionJob DescriptionSummaryOur client is a leading IT Solutions Company located in the Dallas, TX area (Fort Worth, TX) and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that...

  • IT Help Desk Manager

    3 months ago


    Fort Lauderdale, United States PDC Technologies Full time

    Job DescriptionJob DescriptionThe IT Helpdesk Manager is responsible for providing leadership for the IT helpdesk staff and operations. This individual is also responsible for IT customer satisfaction and desktop productivity of all PDC employees. They are the visionary leader responsible for ensuring that the IT Helpdesk organization is providing a...

  • Help Desk Specialist

    3 months ago


    Fort Belvoir, United States Agensys Corporation Full time

    Job DescriptionJob DescriptionResponsibilities & QualificationsRESPONSIBILITIESInstallation, configuration, maintenance and troubleshooting for all Executive users of the DTRA systemsMaintain a web-based capability for DTRA users to enter, track and escalate Service Desk tickets, as well as self-service actions (currently using Remedy)Remote access...

  • Help Desk Technician

    2 weeks ago


    Fort Lauderdale, United States TEKsystems Full time

    Top Skills' Details Previous help desk phone support experience Experience handling Tier 1 and some Tier 2 tickets in a help desk role Previous password reset experience in a help desk role res Details: Help Desk Technicians ONSITE performing Tier 1 level support, solving & closing tickets as well as escalating to Tier 2 & 3 when needed. They...


  • Fort Johnson, United States GStek Full time

    **[Salary: [Commensurate with experience [Required:]{arial",sans-serif"=""} ]{arial",sans-serif"=""}]{arial",sans-serif"=""}** Active/recent U.S. Government Security Clearance Minimum of 3 years Help Desk support experience. Windows 10 Training IAT Level II certification. Must possess one or more of the following: GSEC, Security +CE, SSCP or...

  • Help Desk Technician

    2 weeks ago


    Fort Worth, United States Paragon IT Professionals Full time

    Paragon IT Professionals is in need of an IT Service Desk Representative (Help Desk Rep) to work on a contract basis through year end 2024. There is a chance of extension (but no guarantees).***Only applicants in the Dallas/Fort Worth metro will be considered***The work will be performed onsite in Fort Worth, TX (location is directly south of DFW...

  • Help Desk Technician

    2 weeks ago


    Fort Worth, United States Paragon IT Professionals Full time

    Paragon IT Professionals is in need of an IT Service Desk Representative (Help Desk Rep) to work on a contract basis through year end 2024. There is a chance of extension (but no guarantees).***Only applicants in the Dallas/Fort Worth metro will be considered***The work will be performed onsite in Fort Worth, TX (location is directly south of DFW...

  • Help Desk Technician

    3 weeks ago


    Fort Lauderdale, United States TEKsystems Full time

    Description: I got word on Friday we will be looking to recruit 20 Help Desk resources for Broward Health! They hope to onboard these 20 people starting around early September but know with that volume we will be starting people staggered throughout early & mid September…..the sooner the better though. The req is getting put in through TGS and the BDM...

  • IT Help Desk Analyst

    2 weeks ago


    Fort Worth, United States Radiology Associates of North Texas Full time

    Position Summary: Provide IT Tier 1 and Tier 2 Help Desk support for Radiology Associates of North Texas' administrative and physician users to ensure the effective performance of computer information systems and workstations. Tier 1 support includes providing front-line contact for support requests, tracking and monitoring tickets to closure, solving basic...


  • Fort Belvoir, United States General Dynamics Information Technology Full time

    Req ID: RQ183243 Type of Requisition: SCA Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: SCA Skills: Help Desk Support,Information Technology (IT) Systems,Troubleshooting Experience: 7 + years of related experience US Citizenship Required: Yes Job...


  • Fort Belvoir, United States General Dynamics Information Technology Full time

    Req ID: RQ183243 Type of Requisition: SCA Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: SCA Skills: Help Desk Support,Information Technology (IT) Systems,Troubleshooting Experience: 7 + years of related experience US Citizenship Required: Yes Job Description: Help Desk Support Service...


  • Fort Belvoir, United States General Dynamics Information Technology Full time

    Req ID: RQ176332 Type of Requisition: SCA Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Job Family: SCA Skills: Help Desk Support,Information Technology (IT) Systems,Troubleshooting Experience: 7 + years of related experience US Citizenship Required: Yes Job Description: Help Desk Support Service Specialist - Intermediate – TS/SCI...


  • Fort Meade, United States General Dynamics Information Technology Full time

    Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Public Trust/Other Required: Job Family: SCA Job Qualifications: Skills: Help Desk Support, Information Technology (IT) Systems, Network Services Certifications: Experience: 7 + years of related...


  • Fort Meade, United States General Dynamics Information Technology Full time

    Req ID: RQ183042 Type of Requisition: SCA Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: SCA Skills: Desktop Computers,Help Desk Support,IT Hardware Experience: 10 + years of related experience US Citizenship Required: Yes Job Description: Help Desk...


  • Dallas-Fort Worth Metroplex, United States Front Desk Supervisor Full time

    Job summary - • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. Essential Duties and Responsibilities - (Key Activities) The following are specific responsibilities and...

  • Help Desk Technician

    4 weeks ago


    Fort Worth, United States Insight Global Full time

    Position: Deskside SupportDuration: 6 Month Contract to Hire (Likely will be converted early, early conversion will be paid)Location: Fort Worth, TexasPay Rate: 20+hrMust-Haves: - 1+ years of experience in a deskside or technical support role - Strong communication skills, good personality - Experience with ticketing systems (They use ServiceNow) Bachelors...