Associate Insurance Compliance Specialist

3 weeks ago

Nashville, United States Caterpillar Full time
Career Area:
Finance

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.

Role Definition
  • Research, coordinate, plan and comply with regulatory requirements for Caterpillar Insurance Company, insurance affiliates and the Caterpillar enterprise.
Responsibilities
  • Participates in the identification of Compliance risks and Governance issues, and the development of resolutions to address them.
  • Draft and coordinate communications related to compliance issues and regulatory changes.
  • Review, research, and interpret new statutes, regulations, and bulletins from various insurance and other regulatory agencies.
  • Recommend and coordinate implementation of new processes and changes to current procedures.
Consideration for Top Candidates
  • Understanding of insurance compliance and regulations.
  • Knowledge of insurance laws, regulations and procedures.
  • Ability to handle regulatory compliance audits.
  • Ability to perform legal research, to understand compliance issues, and to direct resolution of issues.
  • Knowledge and ability to apply insurance underwriting skills to diverse lines of business.
  • A 4-year college or university degree in Risk Management and Insurance or minimum of 4 years exempt experience in an underwriting compliance or similar position responsible for insurance industry decision-making.


Skill Descriptors
Business Ethics: Knowledge of practices, behaviors, applicable laws, rules, and regulations governing proper business conduct; ability to demonstrate ethical behavior in diverse situations.
Level Working Knowledge:
•Documents the ethical considerations involved in carrying out business activities.
•Participates in resolving issues involving business ethics.
•Describes several types of issues covered by organizational code of ethics.
•Follows procedures for reporting violations, investigating breaches and taking disciplinary actions.
•Describes potential rewards of ethical behavior and consequences of unethical behavior.

Information Capture: Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
Level Working Knowledge:
•Follows defined procedures to document all routine information.
•Identifies relevant established standards, policies and practices.
•Fulfills routine information capture needs in own area.
•Uses automated tools to capture, organize and archive relevant information.
•Cites examples of different types of relevant information that need to be captured.

Standard Operating Procedures: Knowledge of established standard operating procedures (SOP); ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.
Level Working Knowledge:
•Adjusts SOPs according to changes in organizational and industry procedures.
•Tracks deviations from and modifications to existing SOPs in business operations.
•Ensures compliance with industry standards, regulations and policies.
•Assists in establishing a standard operating procedure based on workflow and environment review.
•Reviews the efficiency of standard operating procedures in terms of performance improvement.

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Level Extensive Experience:
•Evaluates and makes contributions to best practices.
•Processes large quantities of detailed information with high levels of accuracy.
•Productively balances speed and accuracy.
•Implements a variety of cross-checking approaches and mechanisms.
•Demonstrates expertise in quality assurance tools, techniques, and standards.
•Employs techniques for motivating employees to meet or exceed accuracy goals.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Working Knowledge:
•Delivers helpful feedback that focuses on behaviors without offending the recipient.
•Listens to feedback without defensiveness and uses it for own communication effectiveness.
•Makes oral presentations and writes reports needed for own work.
•Avoids technical jargon when inappropriate.
•Looks for and considers non-verbal cues from individuals and groups.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:
•Identifies and documents specific problems and resolution alternatives.
•Examines a specific problem and understands the perspective of each involved stakeholder.
•Develops alternative techniques for assessing accuracy and relevance of information.
•Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
•Uses fact-finding techniques and diagnostic tools to identify problems.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Level Working Knowledge:
•Provides prompt and effective responses to client requests and interactions.
•Monitors client satisfaction levels on a regular basis.
•Alerts own team to problems in client satisfaction.
•Differentiates the roles and responsibilities in a business relationship.
•Works with clients to address critical issues and resolve major problems.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.

Posting Dates:
August 13, 2024 - August 20, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community.

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