Level 1 Service Desk Analyst

Job DescriptionJob DescriptionIT Service Desk Analyst (Tier 1) is Generalist Support Technician that provides intake, triage, and first level support of all contact requests from end users, using our ServiceNow ticketing system. The IT Service Desk supports a vast amount of different technologies and products across the companies we support. IT Service Desk...

Must-haves2-3 years experience in a helpdesk/Service Desk role providing mostly phone supportDirect Experience with Hardware and Software Trouble ShootingWindows 10 experienceExperience Remoting into users and troubleshooting using remote softwareImaging experienceMicrosoft and Adobe trouble shooting experienceTicketing system experience (ServiceNow...

Must-haves2-3 years experience in a helpdesk/Service Desk role providing mostly phone supportDirect Experience with Hardware and Software Trouble ShootingWindows 10 experienceExperience Remoting into users and troubleshooting using remote softwareImaging experienceMicrosoft and Adobe trouble shooting experienceTicketing system experience (ServiceNow...

Must-haves2-3 years experience in a helpdesk/Service Desk role providing mostly phone supportDirect Experience with Hardware and Software Trouble ShootingWindows 10 experienceExperience Remoting into users and troubleshooting using remote softwareImaging experienceMicrosoft and Adobe trouble shooting experienceTicketing system experience (ServiceNow...

Job Title: Service Desk TechnicianOverview: Are you a tech-savvy problem solver with a passion for customer service? We’re seeking a Service Desk Technician to join our dynamic team, supporting 2000 end users across various locations, including 120 on-site. This role offers a unique opportunity to work with cutting-edge technology in a collaborative,...

Job Title: Service Desk TechnicianOverview: Are you a tech-savvy problem solver with a passion for customer service? We’re seeking a Service Desk Technician to join our dynamic team, supporting 2000 end users across various locations, including 120 on-site. This role offers a unique opportunity to work with cutting-edge technology in a collaborative,...

Job Posting: Service Desk Analyst II – Plano, TXCornerStone Technology Staffing Services is seeking an experienced and motivated Service Desk Analyst II to join our client's team in Plano, TX. This role is ideal for someone who is passionate about aligning technology solutions with business strategies and enjoys working in a dynamic, problem-solving...

Job Posting: Service Desk Analyst II – Plano, TXCornerStone Technology Staffing Services is seeking an experienced and motivated Service Desk Analyst II to join our client's team in Plano, TX. This role is ideal for someone who is passionate about aligning technology solutions with business strategies and enjoys working in a dynamic, problem-solving...

Service Desk Analyst I – Plano, TXCornerStone Technology Staffing Services is seeking a highly motivated and detail-oriented Service Desk Analyst I to join our client’s team in Plano, TX. This role is ideal for a candidate who excels in providing exceptional customer service and has a solid foundation in technology support. As the initial point of...

Service Desk Analyst I – Plano, TXCornerStone Technology Staffing Services is seeking a highly motivated and detail-oriented Service Desk Analyst I to join our client’s team in Plano, TX. This role is ideal for a candidate who excels in providing exceptional customer service and has a solid foundation in technology support. As the initial point of...

OverviewIntuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. We help give over 50 million consumer, small business, and self-employed customers around the world the opportunity to prosper.As a Deal Desk Analyst, you will be responsible for supporting Intuit's deal desk structure...

Overview Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. We help give over 50 million consumer, small business, and self-employed customers around the world the opportunity to prosper. As a Deal Desk Analyst, you will be responsible for supporting Intuit’s deal desk...

Description: Customer Support: Provide initial troubleshooting and resolution for common issues reported by end-users.Incident Management: Log and track incidents in the Service Desk ticketing system.Problem Management: May identify recurring issues and work with higher-level technicians to implement solutions.Knowledge Base Management: Contribute to...

The Service Desk/Help Desk is a junior-level role responsible for the design and implementation of LAN/WAN, Server and Cloud Services technology. Jr. PEs are required to work closely with our Design Desk (system architect) and deliver technical solutions that meet a client's business requirements, and therefore must be able to communicate effectively across...

Job Title: Service/Help Desk Location: Plano, TX areaSalary: 65k-80k Service Desk is the first communication clients have for obtaining technical support. The Service Desk Engineer (SDE) is responsible for providing reactive remote support for clients that rely on IT to perform their jobs. SDEs must quickly respond and resolve varying Desktop, Network and...

About GuideITGuideIT is a US based technology services company Headquartered in Plano, Texas, focused on providing value to its customers by aligning technology with business outcomes, maximizing value through cost management and allowing rapid, proactive response to change. We are looking for a Full-time IT Service Desk Associate to join our team! Candidate...

About GuideITGuideIT is a US based technology services company Headquartered in Plano, Texas, focused on providing value to its customers by aligning technology with business outcomes, maximizing value through cost management and allowing rapid, proactive response to change. We are looking for a Full-time IT Service Desk Associate to join our team! Candidate...

Job DescriptionJob DescriptionDescription:Sunflower Bank is looking for an energetic, highly motivated individual to fill the position of a full-time Mortgage Rate Lock Desk Pricing Analyst at our Plano, TX location.MUST HAVE: 3+ years of experience with mortgage lock desk experienceAbility to research and resolve issues independently.Excellent verbal and...

Job DescriptionJob DescriptionAbout GuideIT GuideIT is a US based technology services company Headquartered in Plano, Texas, focused on providing value to its customers by aligning technology with business outcomes, maximizing value through cost management and allowing rapid, proactive response to change. We are looking for a Full-time IT Service Desk...

About GuideITGuideIT is a leading technology services company headquartered in the United States, with a focus on delivering value to its clients by aligning technology with business outcomes. We strive to maximize value through cost management and enable rapid, proactive response to change.About the RoleThe IT Service Desk Associate is a key member of our...