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HIM Physician Service Specialist
4 months ago
Primary Duties and Responsibilities Contributes to the achievement of established department goals and objectives and adheres to departmentpolicies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations. Performs deficiency analysis of patient medical records to ensure compliance with JCAHO standards, DOHregulations, state and federal statutes, and Hospital policy and procedures. Performs quantitative and qualitativereview, verifies physician signature, and the presence of key reports such as history and physical and dischargesummaries in the medical record(s). Selects appropriate assignments from analysis task queue on a daily basis. Assists providers on dictation and transcription problems. Validates the data integrity and reliability oftranscribed patient reports. Identifies and assigns deficient medical records/charts to appropriate medical staff member for completion.Enters deficiencies and physician assignments into the department's computer system. Performs a process of re-analysis of patient medical record to ensure all deficiencies have been completed by themedical staff. Serves as a resource for clinicians with questions regarding completion of deficiencies in the electronic record(including Cerner message center). Assists providers when problems arise following assignment of deficiencies, including daily monitoring ofPhysician Refusal Inbox. Assists in suspension process according to policy and procedure. Contact provider offices to follow-up prior toactual suspension dates. Handle removing providers from suspension status (notifications, system updates,etc.). Tracks medical record(s) via the department computer system to show the current location, e.g. desk, shelf,Incomplete Files. Retrieves records from unit and perform scanning process according to procedure and within established timeframe. Reviews and indexes all scanned images within 24 hours of initial scanning. Identifies documents that are ofpoor quality and rescans documents accordingly. Ensures that all scanned documents are positioned correctlyand fixes those that are not correct. Performs scanning indexing process with accuracy: Each document is indexed to the correct patient/encounter;Each document is assigned the correct document name; Verifies that bar-coded documents are correctlyindexed. Assists with monitoring and entering patient diagnosis codes into computer system. Monitors and providesdelinquent coding accounts lists to remote coder. Reviews medical record to ensure all clinical and demographic data pertaining to a specific patient is maintainedunder one medical record number to ensure that safety of the patient medical records. Assists with reviewing and processing authorized release of information requests for patient information that areconsistent with Hospital policies and federal regulations. Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings,serves on committees and represents the department and hospital/facility in community outreach efforts asappropriate.
Minimum Qualifications
Education
- High School Graduate requiredor
- the equivalent (GED) requiredand
- Associate's degree in Health Information Management technology preferredor
- equivalent education preferredand
- experience in a health information managementdepartmentpreferred
- 1-2 years Experience in hospital health information management or related experience required
Licenses and Certifications
- Registered Health Information Technician preferred
Knowledge, Skills, and Abilities
- Excellent verbal and written communication skills;
- understanding of chart analysis and medicaltechnology,
- proficiency with Microsoft Office Word and Excel applications;
- excellent customer service skills.
- Knowledge of healthcare IT systems and document imaging systems.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
- Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
- Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities.We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
- Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.
