Current jobs related to Customer Service Rep - Coppell - GEODIS Group

  • Customer Service Rep

    3 months ago

    Coppell, United States Sonrava Health Full time

    Overview: The qualified candidate for this position will answer inbound telephone calls from members, providers, brokers/agents, and potential clients, provide information to members regarding dental benefits and provider network, provide eligibility information to provider network and coordinate emergency care (out-of-area and specialist referrals). Join a...

  • Customer Service Coordinator

    2 weeks ago

    Coppell, Texas, United States PulteGroup Full time

    We are seeking a highly skilled Customer Service Coordinator to join our team at PulteGroup. As a key member of our customer support team, you will be the first point of contact for homeowners requesting warranty service.Your primary responsibility will be to conduct initial analysis of customer issues to triage and determine the appropriate course of...

  • Customer Service Representative

    3 weeks ago

    Coppell, Texas, United States Harris & Harris Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Harris & Harris. As a Customer Service Representative, you will be responsible for helping our customers resolve their past due accounts and providing exceptional customer service.Responsibilities:- Listen to and resolve customer...

  • Customer Service Ambassador

    3 weeks ago

    Coppell, Texas, United States American Automobile Association Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our insurance call center, you will be responsible for providing exceptional service to our members, resolving their issues, and promoting our products and services.Key...

  • Customer Service Representative

    3 weeks ago

    Coppell, Texas, United States Adrian Howard - State Farm Agent Full time

    Position Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our...

  • Customer Service Associate

    3 weeks ago

    Coppell, Texas, United States Adrian Howard - State Farm Agent Full time

    Job Summary:As a Customer Service Associate with Adrian Howard - State Farm Agent, you will play a vital role in helping customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are seeking a highly motivated and customer-focused individual to join our team.Key Responsibilities: Establish and maintain strong...

  • Customer Service Ambassador

    3 weeks ago

    Coppell, Texas, United States AAA Full time

    Customer Service RepresentativeAt AAA, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in achieving this goal.Key Responsibilities:Provide top-notch support to customers through inbound phone calls, addressing their membership needs and concerns.Listen attentively to customer...

  • Customer Service Representative

    4 weeks ago

    Coppell, Texas, United States At Home Stores LLC Full time

    At Home is seeking a skilled Customer Care Specialist to provide exceptional support to our customers. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. Key responsibilities include responding to customer inquiries, resolving issues, and providing a seamless shopping...

  • Customer Service Representative

    3 weeks ago

    Coppell, Texas, United States State Farm Insurance Full time

    At State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our policyholders. Your primary duties will include:Key Responsibilities:Assisting customers with inquiries, complaints, and policy changesProviding accurate...

  • Customer Service Representative

    3 weeks ago

    Coppell, Texas, United States Vivid Seats Full time

    Job Title: Customer Service RepresentativeAt Vivid Seats, we're committed to providing exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive top-notch support for their live event ticket purchases.Key Responsibilities:Manage transactions and relationships with sellers and customers...

  • Customer Service Manager

    3 weeks ago

    Coppell, Texas, United States PulteGroup Full time

    About PulteGroupWe are a leading residential homebuilder in the United States, committed to building consumer-inspired homes and communities that make lives better. Our vision is to be the most trusted and respected homebuilder in the industry, and we're looking for talented individuals to join our team.Job SummaryThis role is responsible for responding to...

  • Customer Service Ambassador

    2 weeks ago

    Coppell, Texas, United States Uline Full time

    Customer Service Role at UlineAs a Customer Service Representative at Uline, you will be the primary point of contact for customers, providing exceptional support and guidance through various communication channels. Your role will involve processing customer orders and inquiries in a collaborative call center environment, utilizing world-class technology to...

  • Customer Service Representative

    3 weeks ago

    Coppell, Texas, United States Havertys Full time

    Job Title: Customer Service Representative Job Summary: We are seeking a highly skilled and motivated Customer Service Representative to join our team at Havertys. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels, including phone, email, and...

  • Customer Service Representative

    2 weeks ago

    Coppell, Texas, United States PulteGroup Full time

    We are committed to building consumer-inspired homes and communities that make lives better. At PulteGroup, we believe that success starts with having the right people. As a Customer Care Coordinator, you will be the first point of contact for homeowners requesting warranty service.Your primary responsibility will be to conduct initial analysis of customer...

  • Customer Service Representative

    1 month ago

    Coppell, Texas, United States At Home Stores LLC Full time

    Job Title: Customer Care SpecialistAt Home is seeking a Customer Care Specialist to join our team. As a Customer Care Specialist, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...

  • Customer Service Representative

    4 weeks ago

    Coppell, Texas, United States American Automobile Association Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Membership Call Center team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our members, resolving their inquiries and issues in a timely and professional manner.Key...

  • Customer Service Representative

    3 weeks ago

    Coppell, Texas, United States Pulte Group, Inc. Full time

    We are seeking a skilled Customer Service Representative to join our team at PulteGroup, Inc.The ideal candidate will have a strong emphasis on quality of service and follow-up, with analytical ability necessary to perform root cause analysis.Responsibilities will include receiving initial customer requests for service, conducting initial analysis of...

  • Customer Service Representative

    4 weeks ago

    Coppell, United States Vivid Seats Full time

    Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top...

  • Customer Service Representative

    3 weeks ago

    Coppell, Texas, United States Vivid Seats Full time

    About Vivid SeatsVivid Seats is a leading online ticket marketplace founded in 2001. We're committed to connecting fans with live events, artists, and teams they love. Our company culture empowers employees to embrace challenges, collaborate, and innovate.The OpportunityWe're seeking a Seller Operations Associate to manage transactions and relationships with...

  • Customer Service Representative

    3 weeks ago

    Coppell, Texas, United States Vivid Seats Full time

    About the RoleVivid Seats is seeking a skilled Customer Service Representative to join our team. As a Seller Operations Associate, you will be responsible for managing transactions and relationships with our valued sellers and customers.Key Responsibilities:Provide elite service to both sellers and customers through phone and email support.Investigate and...

Customer Service Rep

4 months ago

Coppell, United States GEODIS Group Full time

** Customer Service Rep - 2nd Shift - DTS**

**Job Category****:** Operations **Requisition Number****:** CUSTO022714 Showing 1 location **Job Details**

**Description**

**Summary:**

The Customer Service Representative is responsible for customer service activities such as responding to inquiries, processing orders, and handling customer complaints and questions in a prompt, courteous and effective manner.

**Job Duties** :

Interacts with customers by phone, email, or in person and receives orders or changes in service

Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation

Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability

Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records

Coordinates special, last minute shipping requests with the transportation departments, expediting orders as necessary

Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information

Assures proper invoicing of accounts by verifying computer generated invoices

Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner

Reports customer feedback to management, including any signs of customer dissatisfaction

Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes

Performs paperwork associated with orders including the maintenance of customer files

Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers and greeting customers and visitors in the office

Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties as necessary

Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics

Works with management regarding product routing for customers

Other duties as required and assigned

For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action

**Requirements:**

High school diploma or GED (General Education Diploma) equivalency

Minimum 6 months related experience and/or training

Experience with AS400 operating systems and warehouse management systems preferred

PC literate with experience with Microsoft Outlook, Word and Excel

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

**Environment:**

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to sit, reach with hands and arms, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. The employee is occasionally exposed to moving mechanical parts and vehicles and is regularly exposed to ambient lighting and temperate climate conditions. The employee may be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered Essential Functions and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform Essential Functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the Essential Functions.

**Skills**

**Education**

**Experience**