![Marriott International Inc](https://media.trabajo.org/img/noimg.jpg)
Event Operations Manager
4 weeks ago
JOB SUMMARY
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
CANDIDATE PROFILE
Education and Experience
•High school diploma or GED; 2 years' experience in the event management, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Managing Banquet Operations
•Projects supply needs for the department, (e.g., tables, and chairs, banquet tables, meeting sets, props).
•Applies knowledge of all laws, as they relate to an event.
•Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
•Adheres to and reinforces all standards, policies, and procedures.
•Maintains established sanitation levels.
•Manages departmental inventories and maintains equipment.
•Schedules Event Services staff to forecast and service standards, while maximizing profits.
•Assists team in developing lasting relationships with groups to retain business and increase growth.
Participating in and Leading Banquet Teams
•Sets goals and delegates tasks to improve departmental performance.
•Conducts monthly department meetings with the Banquet team.
•Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
•Acts as a liaison to the kitchen staff.
•Leads shifts and actively participates in the servicing of events.
Ensuring and Providing Exceptional Customer Service
•Sets a positive example for guest relations.
•Interacts with guests to obtain feedback on product quality and service levels.
•Responds to and handles guest problems and complaints.
•Empowers employees to provide excellent customer service.
•Verifies employees understand expectations and parameters.
•Strives to improve service performance.
•Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
•Reviews comment cards and guest satisfaction results with employees.
Conducting Human Resources Activities
•Communicates and executes departmental and property emergency procedures and verifies staff are trained in safety procedures.
•Observes service behaviors of employees and provides feedback to individuals.
•Monitors progress and leads discussion with staff each period.
•Participates in the development and implementation of corrective action plans.
•Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
•Attends and participates in all pertinent meetings.
The hourly pay range for this position is $26.44 to $32.21. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
About the Team
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Event Operations Manager
1 month ago
Palm Desert, United States Marriott Hotels & Resorts Full timeDirects and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise co Operations Manager, Operations, Continuous Improvement, Manager, Customer Service, Event, Manufacturing,...
-
Events Manager
1 month ago
Palm Desert, California, United States Marriott International Full timeJob Number Job Category Event ManagementLocation JW Marriott Desert Springs Resort & Spa, Country Club Drive, Palm Desert, California, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for preparing all event documentation and coordinates with Sales, property departments and customer to...
-
Events Manager
1 month ago
Palm Desert, United States Marriott International Full timeJob Number 24134385Job Category Event ManagementLocation JW Marriott Desert Springs Resort & Spa, 74-855 Country Club Drive, Palm Desert, California, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for preparing all event documentation and coordinates with Sales, property departments...
-
Event Management Supervisor
4 days ago
Palm Desert, California, United States Marriott Hotels & Resorts Full timePosition Overview The Event Management Supervisor plays a crucial role in leading and inspiring the team to deliver exceptional service that aligns with the organization's standards and expectations. Key Responsibilities Team Leadership: Direct and motivate team members to ensure high-quality service delivery. Financial Oversight: Monitor and...
-
Palm Desert, United States teamworkonline Full timeOverviewReporting to the Director of Parking and Transportation, the Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event and event settlement. In addition to advancing assigned events, this position will also be responsible for scheduling & supervision of part time parking staff and...
-
Event Cleaners
1 month ago
Palm Desert, United States Pritchard Industries Full timeAcrisure ArenaEvent Cleaners - 4 pm to 10 pm - (approximately)Pay Rate - $18.54 an hourBASIC FUNCTIONPritchard Sports & Entertainment Group is seeking to hire Event Cleaners. As an Event Cleaner, you will be responsible for performing vacuuming, mopping, sweeping floors, trash removal restroom and break room cleaning, and other miscellaneous duties to ensure...
-
Operations Manager for ABA Center
4 weeks ago
PALM DESERT, United States Accel Therapies Full timeAbout Accel TherapiesAt Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment programs for children with autism and other developmental needs within a comfortable, positive, and family-oriented environment. What sets us apart is our focus on an individual connection with our...
-
Operations Manager for ABA Center
4 weeks ago
PALM DESERT, United States Accel Therapies Full timeAbout Accel TherapiesAt Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment programs for children with autism and other developmental needs within a comfortable, positive, and family-oriented environment. What sets us apart is our focus on an individual connection with our...
-
Operations Manager for ABA Center
3 weeks ago
Palm Desert, United States Accel Therapies Full timeJob DescriptionJob DescriptionAbout Accel TherapiesAt Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment programs for children with autism and other developmental needs within a comfortable, positive, and family-oriented environment. What sets us apart is our focus on an...
-
Operations Manager for ABA Center
4 weeks ago
PALM DESERT, United States Accel Therapies Full timeAbout Accel TherapiesAt Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment programs for children with autism and other developmental needs within a comfortable, positive, and family-oriented environment. What sets us apart is our focus on an individual connection with our...
-
Operations Manager for ABA Center
4 weeks ago
Palm Desert, United States Accel Therapies Full timeJob DescriptionJob DescriptionAbout Accel TherapiesAt Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment programs for children with autism and other developmental needs within a comfortable, positive, and family-oriented environment. What sets us apart is our focus on an...
-
Operations Manager for ABA Center
3 weeks ago
Palm Desert, United States Accel Therapies Full timeJob DescriptionAbout Accel TherapiesAt Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment programs for children with autism and other developmental needs within a comfortable, positive, and family-oriented environment. What sets us apart is our focus on an individual...
-
Operations Manager for ABA Center
4 weeks ago
Palm Desert, United States Accel Therapies Full timeAbout Accel Therapies At Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment programs for children with autism and other developmental needs within a comfortable, positive, and family-oriented environment. What sets us apart is our focus on an individual connection with our...
-
Event Sales
3 weeks ago
Palm Desert, United States Glen Annie Golf Club Full timeExempt (Full-time salaried position) Position: General Manager and VP of Sales & Marketing Summary: This position is responsible for the development and implementation of the Shadow Mountain sales and marketing strategies, plans, and programs primarily designed to increase sales throughout the facility. This includes implementing the established sales and...
-
Retail Operations Manager
14 hours ago
Palm Desert, California, United States STIIIZY Full timeAbout STIIIZYSTIIIZY is a leading cannabis company with a strong presence in California and expanding to other markets. Our mission is to provide exceptional customer service and diversified products, building a consumer-centric organization that shares the transformational potential of cannabis with the world.Job SummaryWe are seeking a highly skilled...
-
Retail Operations Leader
1 week ago
West Palm Beach, Florida, United States Event Network Full timeRetail Operations LeaderJoin our dynamic team at Event Network, where we strive to enhance the shopping experience at premier cultural and entertainment venues across the nation.Position OverviewAs a Retail Operations Leader, you will oversee a designated retail location, cultivating and maintaining a high-performing and diverse team, including Assistant...
-
Finance Operations Manager
1 week ago
Palm Desert, California, United States The Living Desert Full timeJob TypeFull-timePosition OverviewUnder general supervision, the Finance Operations Manager is accountable for the efficient administration of the Finance Department, encompassing accounting, payments, filings, budgeting, and information systems. The following duties are essential to this role:Key Responsibilities:1. Develop, implement, and sustain robust...
-
Finance Operations Manager
1 week ago
Palm Desert, California, United States The Living Desert Full timeJob Type:Full-timePosition Overview:Under general oversight, the Finance Operations Manager is tasked with the proficient administration of the Finance Department, encompassing accounting, payments, filings, budgeting, and information systems through the execution of the following responsibilities:Design, execute, and uphold robust accounting frameworks and...
-
Hospitality Server for Events
1 week ago
Palm Desert, California, United States Oak View Group Full timeCompany Overview:Oak View Group is a leading entity in venue development, management, and premium hospitality services within the live event sector. We provide a comprehensive solution for a variety of prestigious venues and collaborate with renowned arenas, convention centers, music festivals, performing arts centers, and cultural institutions...
-
Event Club Server
1 week ago
Palm Desert, California, United States Oak View Group Full timeCompany Overview:Oak View Group is a leading entity in venue development, management, and premium hospitality services within the live event sector. We provide an all-encompassing solution for a range of prestigious venues and a client base that features some of the most prominent arenas, convention centers, music festivals, performing arts venues, and...