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Retail Operations Manager

2 months ago

Palm Desert, California, United States STIIIZY Full time
About STIIIZY

STIIIZY is a leading cannabis company with a strong presence in California and expanding to other markets. Our mission is to provide exceptional customer service and diversified products, building a consumer-centric organization that shares the transformational potential of cannabis with the world.

Job Summary

We are seeking a highly skilled Assistant Manager to join our retail team. The ideal candidate will have a proven track record in retail management, with a strong focus on team leadership, customer satisfaction, and operational excellence.

Key Responsibilities
  • Team Leadership: Assist the General Manager in leading the retail team, fostering a culture of teamwork and camaraderie, and promoting a healthy team culture where individual employees feel empowered to work autonomously.
  • Customer Satisfaction: Work closely with all team members to ensure every customer interaction is met with an exceptional level of service and product knowledge, enhancing overall customer satisfaction.
  • Operational Excellence: Execute daily operations with meticulous attention to detail, implement rigorous inventory control practices, and oversee stringent cash handling procedures.
  • Sales and Growth: Collaborate with the General Manager to set and exceed sales targets, analyzing performance metrics, and implementing strategies for consistent growth.
  • Compliance and Risk Management: Uphold the highest standards of compliance with local and state regulations, guaranteeing the dispensary's ethical and legal operations.
Requirements
  • Minimum 21 years of age
  • Minimum of 2 years of retail management experience
  • 2-3 years in retail/hospitality management
  • Open availability: able to work days, nights, holidays, and weekends
  • Strong computer skills including proficiency in Microsoft Office
Benefits
  • Our organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.
  • Excellent affordable insurance benefits (including health, dental, vision, disability, and life)
  • Paid vacation
  • Paid training
  • Paid holidays
  • Company-matched 401k plan
  • Company-sponsored events and team-building activities
  • Sample incentives (when available)
  • Annual employee appreciation discounts on STIIIZY merchandise
  • Employee discounts on top of already highly competitive prices