Operations Manager for ABA Center

4 weeks ago

Palm Desert, United States Accel Therapies Full time
Job DescriptionJob Description

About Accel Therapies

At Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment programs for children with autism and other developmental needs within a comfortable, positive, and family-oriented environment. What sets us apart is our focus on an individual connection with our clients and our commitment to life-changing outcomes for families.

​We love what we do and are grateful for the opportunity to work with our clients and families

Job Summary:

As the Operations Manager, you'll be the go-to person for managing all aspects of our Center operations. From taking care of our amazing clients to supporting our dedicated staff and ensuring everything runs smoothly day-to-day, you'll play a crucial role in providing top-notch therapy services to our kiddos and families. 

Responsibilities:

Administrative Tasks

  • Coordinate provider outreach efforts to build relationships with referral sources and community partners.
  • Collaborate with the marketing team to implement local marketing strategies, including participation in community events and representing the center at networking opportunities.
  • Manage and update clinet/staff schedules, including assigning sub-sessions, handling call-outs, and making necessary adjustments to ensure adequate coverage.
  • Ensure center is well groomed and maintained at all times, by conducting daily walk-throughs.
  • Manage the center's budget, making sure we're mindful of expenses while still delivering top-quality services.
  • Keep accurate records, documentation, and data collection systems in line with regulations and quality standards.

Staff Support

  • Participate in staff interviews, onboarding, and support training sessions to ensure all team members are well-equipped for their roles.
  • Plan and execute team events to reinforce staff morale and foster a positive work environment.
  • Provide ongoing support and coaching through regular conversations with staff, addressing any concerns and offering guidance.

Compliance and Quality Assurance

  • Stay up to date with regulations, laws, and accreditation standards that apply to autism therapy centers.
  • Ensure we comply with all the necessary regulations and maintain our licenses and certifications.
  • Regularly conduct audits to make sure our quality assurance standards are top-notch.
  • Implement and enforce safety protocols to create a secure and healthy environment for our clients and staff.

Communication and Collaboration

  • Foster effective communication and collaboration among our therapy team, families, and other stakeholders.
  • Lead team meetings along with the Center Director to share important updates and ensure we’re all on the same page.
  • Collaborate with the Center Director and other teams to align our operational strategies with the center's goals.
  • Be our center's friendly face in internal and external meetings, and community events, promoting our services and building strong relationships.

Experience and Qualifications

  • A Bachelor's Degree in a relevant field (e.g., business, marketing, healthcare administration) is highly preferred
  • 2 years of experience in a managerial role within an ABA therapy center or a similar healthcare setting
  • Bilingual in Spanish is HIGHLY preferred
  • Strong knowledge of Applied Behavior Analysis principles and practices.
  • Excellent leadership, communication, and interpersonal skills.
  • Proven ability to manage resources, budgets, and operational processes.
  • Ability to multitask, prioritize, and problem-solve in a fast-paced environment.

Compensation and Benefits

  • Hourly pay: $28-32/hour, commensurate with experience
  • Paid Time Off (Sick)
  • 401(k) + 4% match (vested at one year)
  • Healthcare (medical, dental, and vision benefits) for employees who average 30+ hours
  • Opportunities for quick career advancement based on performance
  • Frequent social events and team lunches
Physical Requirements
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times. 
  • Must be able to access and navigate each department at the organization’s facilities.

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