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Operations Manager for ABA Center
4 weeks ago
About Accel Therapies
At Accel Therapies we specialize in Applied Behavior Analysis (ABA) and other therapies. We provide best-in-class, evidence-based treatment programs for children with autism and other developmental needs within a comfortable, positive, and family-oriented environment. What sets us apart is our focus on an individual connection with our clients and our commitment to life-changing outcomes for families.
We love what we do and are grateful for the opportunity to work with our clients and families
Job Summary:
As the Operations Manager, you'll be the go-to person for managing all aspects of our Center operations. From taking care of our amazing clients to supporting our dedicated staff and ensuring everything runs smoothly day-to-day, you'll play a crucial role in providing top-notch therapy services to our kiddos and families.
Responsibilities:
Administrative Tasks
- Coordinate provider outreach efforts to build relationships with referral sources and community partners.
- Collaborate with the marketing team to implement local marketing strategies, including participation in community events and representing the center at networking opportunities.
- Manage and update clinet/staff schedules, including assigning sub-sessions, handling call-outs, and making necessary adjustments to ensure adequate coverage.
- Ensure center is well groomed and maintained at all times, by conducting daily walk-throughs.
- Manage the center's budget, making sure we're mindful of expenses while still delivering top-quality services.
- Keep accurate records, documentation, and data collection systems in line with regulations and quality standards.
Staff Support
- Participate in staff interviews, onboarding, and support training sessions to ensure all team members are well-equipped for their roles.
- Plan and execute team events to reinforce staff morale and foster a positive work environment.
- Provide ongoing support and coaching through regular conversations with staff, addressing any concerns and offering guidance.
Compliance and Quality Assurance
- Stay up to date with regulations, laws, and accreditation standards that apply to autism therapy centers.
- Ensure we comply with all the necessary regulations and maintain our licenses and certifications.
- Regularly conduct audits to make sure our quality assurance standards are top-notch.
- Implement and enforce safety protocols to create a secure and healthy environment for our clients and staff.
Communication and Collaboration
- Foster effective communication and collaboration among our therapy team, families, and other stakeholders.
- Lead team meetings along with the Center Director to share important updates and ensure we’re all on the same page.
- Collaborate with the Center Director and other teams to align our operational strategies with the center's goals.
- Be our center's friendly face in internal and external meetings, and community events, promoting our services and building strong relationships.
Experience and Qualifications
- A Bachelor's Degree in a relevant field (e.g., business, marketing, healthcare administration) is highly preferred
- 2 years of experience in a managerial role within an ABA therapy center or a similar healthcare setting
- Bilingual in Spanish is HIGHLY preferred
- Strong knowledge of Applied Behavior Analysis principles and practices.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to manage resources, budgets, and operational processes.
- Ability to multitask, prioritize, and problem-solve in a fast-paced environment.
Compensation and Benefits
- Hourly pay: $28-32/hour, commensurate with experience
- Paid Time Off (Sick)
- 401(k) + 4% match (vested at one year)
- Healthcare (medical, dental, and vision benefits) for employees who average 30+ hours
- Opportunities for quick career advancement based on performance
- Frequent social events and team lunches
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Must be able to access and navigate each department at the organization’s facilities.
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