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Sales Coordinator

4 months ago

Milwaukee, United States Hotel Resource Full time

**Admin - Clerical, Sales**

**Sales Coordinator / Executive Administrative Assistant**

Sales Coordinator / Executive Administrative Assistant Concord Hospitality Milwaukee WI

**Sales Coordinator / Executive Administrative Assistant**

**Company:**

Concord Hospitality

**Location:**

2300 N Mayfair Rd

53226

US

**Category:**

Admin - Clerical, Sales

**Degrees Required:**

Not Specified

**Employment Type:**

Full-Time

**Manages Others:**

No

**Requirements:**

Your Path Begins Here

At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery, and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood.

Renaissance Milwaukee West, a premium distinctive hotel is seeking an energized and curious minded Sales Coordinator / Executive Administrative Assistant to join our Sales and Marketing Team.

The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today.

Here are some of the great benefits of working with us:

* Competitive Pay

* Generous Paid Time Off

* Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs

* 401(k) with company contribution free money

* Access to a variety of discounted programs including deeply discounted hotel room stays, hospitality discount programs, and Verizon wireless discounts

* Group Life Insurance (provided by the company)

* Voluntary Short-Term and Long-Term Disability Programs

* Personal and professional developmental opportunities: Classroom training, online Learning Management System training, Educational Assistance and tuition savings programs

Role Summary:

* Support and assist the Sales and Marketing Department in managing and maintaining corporate, group, and catering business. Serve as a liaison between all departments. Support the General Manager and Executive Team in various administrative duties. Provide the highest level of customer satisfaction and support to external clients and internal partners.

Responsibilities:

* Act as one of the first points of contact for incoming sales calls. Respond in a timely and professional manner to all external clients and internal partners. Deliver clear and concise communication which is representative of Concord Hospitality and the hotel brand via all avenues of communication.

* Demonstrate excellent time management, self-motivation, proactive planning, and organizationally savvy with a keen focus on detail.

* Work diligently to complete assigned tasks and responsibilities (including but not limited to assisting with the management of room blocks, reporting, client notification of key dates, group resumes, event orders, billing details, and other integral administrative aspects of the booking or execution of groups and events).

* Complete or assist with various aspects of pre-event, main event, and post-event details. Track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group.

* Gain knowledge of hotel's food and beverage products, pricing, presentation, and learn about the hotel's function space, audio visual, and any other details related to group and event success, as needed.

* Learn and use digital sales systems and conceptual sales processes (e.g. CI/TY, FSPMS) and understand the hotel's sales strategies (e.g. rates, fees, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.

* Prepare for, participate in, and report out at all necessary internal meetings, conference calls, reporting, planning, training, and other communications required (in support of both sales and the Executive Team).

* Support General Manager and Executive Team with various administrative tasks including but not limited to compiling reports, attending meetings and documenting meeting notes, maintaining office supplies, and assisting in human resources and accounting tasks.

* Maintain confidentiality of proprietary information including information pertaining to guests and coworkers.

* Work in a unified and collaborative way; one that fosters team work. Embody an entrepreneurial spirit that enables one to make the best possible decisions for the hotel and achieve the team's overall goals.

* Other duties as required.

Desired Skills and Experience:

* Experience in Sales support role, preferably in a full service hotel.

* Marriott experience a plus.

* Flexible availability required.

Compensation:

* The starting hourly pay for this position is $18.00 depending on experience.

Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.