Patient Service Representative

2 months ago

Waukesha, United States Advocate Aurora Health Full time

> > Patient Service Representative - Advocate Aurora Waukesha **Patient Service Representative Advocate Aurora Waukesha**

Location:

Waukesha W231N1440 Corp Ct

Waukesha, WI 53186 Benefits Eligible:

Yes * Acts as the first point of contact for patients by providing outpatient department and/or clinic reception. Greets and registers the patient, completes all necessary forms, obtains demographic and insurance information, collects co-payment, posts payments, and adds or updates basic patient account information. Schedules new and follow-up patient appointments.

* Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages.

* Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information.

* Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient.

* Updates insurance, financial responsibility and other data when changes or additions occur, and communicates to patient as appropriate.

* Ensures insurance and patient information obtained is complete and accurate, applying acquired knowledge of government and third party payer requirements.

* Identifies, reports, and resolves problems regarding registration to appropriate individuals and departments.

* Monitors patient flow to ensure they are cared for in the most efficient and courteous manner. Offers various assistance to patients to include: arranging transportation needs, providing directions, locating wheelchair, etc.

* Performs visit closure including checking out patients after visit, scheduling follow-up appointments, and providing patients with a visit summary.

* May file, retrieve, and/or deliver patient information and/or records, and completes required forms/documentation.

**Scheduled Hours**

Monday Friday: 10:00am to 2:00pm

**Licenses & Certifications**

None Required.

**Degrees**

High School Graduate.

**Required Functional Experience**

No experience required

**Knowledge, Skills & Abilities**

Excellent customer service skills.Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians.Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications, and electronic mail.Training or experience in keyboarding/data entry with an emphasis on speed and accuracy.Excellent organizational skills.Ability to read and understand verbal and written instructions, and to sort and file information alphabetically and numerically. Ability to work in a fast paced environment with a strong attention to detail and accuracy.

  • Patient Service Representative

    3 days ago

    Waukesha, United States Moreland OB-GYN Full time

    Job DescriptionJob DescriptionDo others describe you as having a positive and enthusiastic attitude with strong communication skills and an attention to detail?  Be inspired again and come feel the Moreland OB-GYN difference and see why we have won the Milwaukee Journal Sentinel Top Workplace for 7 years in a row!!This position supports both our Waukesha...

  • Customer Service Representative

    3 months ago

    Waukesha, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Waukesha, WI, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...

  • Patient Service Representitive, field position

    2 months ago

    Waukesha, United States Joints In Motion Medical Llc Full time

    All Jobs > Patient Service Representitive, field position Patient Service Representitive, field position Waukesha and Milwaukee Counties Description A re you interested in a position that offers autonomy and flexible scheduling? Do you thrive on the gratification derived from assisting patients in reaching their lifestyle goals following injury or surgery?...

  • Client Service Representative

    3 months ago

    Waukesha, United States Ethosvet Full time

    **Ethos Veterinary Health** **Client Service Representative - 3rd Shift** **Waukesha, WI - Full Time** **Wisconsin Veterinary Referral Center** in **Waukesha** is looking for a full-time Client Service Representative to join our Client Care team on third shift. WVRC believes that all veterinarians, pets and pet owners deserve exceptional experiences....

  • Client Service Representative

    2 months ago

    Waukesha, United States Ethosvet Full time

    **Ethos Veterinary Health** **Client Service Representative - First Shift** **Client Services - Waukesha, WI - Full Time** **Wisconsin Veterinary Referral Center** in **Waukesha** is looking for a full-time Receptionist to join our Client Care team on first shift. WVRC believes that all veterinarians, pets and pet owners deserve exceptional experiences....

  • Customer Service Representative

    3 months ago

    Waukesha, United States Ethosvet Full time

    **Ethos Veterinary Health** **Customer Service Representative - Second Shift** **Client Care - Waukesha, WI - Full Time** **Wisconsin Veterinary Referral Center** in Waukesha is looking for a full-time Receptionist to join our Client Care team on second shift. WVRC believes that all veterinarians, pets and pet owners deserve exceptional experiences....

  • Client Service Representative

    3 months ago

    Waukesha, United States Ethosvet Full time

    **Ethos Veterinary Health** **Client Service Representative - Swing Shift** **Client Care - Waukesha, WI - Full Time** **Wisconsin Veterinary Referral Center** in **Waukesha** is looking for a full-time Receptionist to join our Client Care team on swing shift. WVRC believes that all veterinarians, pets and pet owners deserve exceptional experiences....

  • Veterinary Client Services Representative

    1 week ago

    Waukesha, Wisconsin, United States Ethosvet Full time

    Ethos Veterinary HealthCustomer Service Representative - Evening ShiftClient Care - Full TimeAt Wisconsin Veterinary Referral Center, we are seeking a dedicated and enthusiastic Client Care Representative to join our team during the evening shift. Our commitment is to provide exceptional experiences for all veterinarians, pets, and pet owners, reflecting our...

  • Customer Service Representative

    3 weeks ago

    Waukesha, United States FastSigns Full time

    FASTSIGNS #301301 is hiring for a Customer Service Representative to join our team! Benefits/Perks Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to...

  • patient access service rep, fcp

    3 weeks ago

    Waukesha, Wisconsin, United States Froedtert Full time

    Discover. Achieve. Succeed. #BeHere Location: US:WI:WAUKESHA at our CP-WKSHA REHAB/SPORTS MED CTR facility. This job is ON - SITE.FTE: Shift: Shift 1Schedule: Monday 2:15-7, Tuesday 2:15-7, Wednesday 6:45-12, Thursday 6:45-12, Friday OFF. Must be flexible and available to pick up additional hours as needed. Job Summary:The Patient Access Service...

  • Laboratory Client Services Representative

    5 days ago

    Waukesha, Wisconsin, United States Waukesha Memorial Hospital (WMH) Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Laboratory Client Services Representative to join our team at Waukesha Memorial Hospital (WMH). As a key member of our laboratory team, you will be responsible for providing exceptional customer service to our clients, ensuring accurate and efficient receipt, processing, and distribution of...

  • Customer Service Representative

    3 weeks ago

    Waukesha, United States Valmet Full time

    Are you ready for a career change? Valmet is seeking great people to mentor into the next generation of paper industry professionals. Help us remain champions to our customers while being good neighbors and stewards of the earth reducing our impact to the environment. As the Customer Service Representative at Valmet, you will be responsible for providing...

  • Customer Service Representative

    2 weeks ago

    Waukesha, United States U-Haul Full time

    Location: 1450 S West Ave, Waukesha, Wisconsin 53189 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    3 weeks ago

    Waukesha, United States R&M Marketing Full time

    Job DescriptionJob DescriptionDo you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated Customer Service Representative to add to our diverse team of professionals.Our...

  • Customer Service Representative

    3 weeks ago

    Waukesha, United States Packard Culligan Water Full time

    CUSTOMER SERVICE REPRESENTATIVE Do you thrive working in a fast-paced environment where every day is not the same? Do you enjoy interacting with people, solving problems as well as being an active listener? Culligan Water is searching for an energetic, positive, tech-savvy Customer Service Representative to support our Waukesha location. In this role, you...

  • Customer Service Representative

    4 months ago

    Waukesha, United States Allstate - Wagner Insurance Agency Full time

    Job DescriptionJob DescriptionOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a part-time and full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new...

  • Customer Service Representative

    3 months ago

    Waukesha, United States Qualfon Full time

    **Customer Service Representative** **Location:** Waukesha, Wisconsin, US **Job Summary** Main objectives and duties: **1. Call Handling.** * Resolves product or service problems by accurately understanding the customers issue. * Determine the cause of the problem, selecting the best solution to the problem and explaining to the customer the resolution *...

  • Client Service Representative, Waukesha WI

    4 weeks ago

    Waukesha, United States VCA Animal Hospitals Full time

    Are you an animal lovin people person? Passionate about all things cats & dogs - cant get enough of them? Feel working with people who feel the same way you do - helping people keep their pets happy & healthy - would be just the perfect job for y Client Service, Representative, Customer Service, Animal Care, Retail, Client, Animal

  • Customer Service Center Representative

    2 months ago

    Waukesha, United States Waukesha State Bank Company Full time

    **Waukesha State Bank's Customer Service Center is a casual environment with a high energy team that is focused on connecting with our customers by phone, chat, email or online. Representatives utilize their own knowledge as well as resources and expertise throughout the bank to meet customer needs. Willing to train candidates with a positive attitude and a...

  • Patient Advocate

    2 weeks ago

    Waukesha, United States Proactive MD Full time

    Job DescriptionJob DescriptionPeople are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive health management solution that extends well beyond the clinic walls. Access to on-site physicians, full direct primary care services, and excellent client support are the...