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Customer Service Representative

2 months ago

Waukesha, United States Valmet Full time

Are you ready for a career change? Valmet is seeking great people to mentor into the next generation of paper industry professionals. Help us remain champions to our customers while being good neighbors and stewards of the earth reducing our impact to the environment. As the Customer Service Representative at Valmet, you will be responsible for providing support to Admin, Customer Service, and Sales. This is a part-time position, requiring: Primary duties will include: Customer Services Create and maintain order files electronically and physically Daily invoicing Prep and send international shipping documents Respond to Reps and Forwarders regarding Documents Enter International Paper, Georgia Pacific, Sonoco, Arauco order Acknowledgements in Ariba Enter International Paper, Georgia Pacific, Sonoco, Arauco order Invoices in Ariba Admin Distribution, prep and retrieving of mail, UPS, FedEx Auditing expense reports - completion, accuracy Various projects, and other duties as assigned Sales Maintain team email folder - log and file quotes, distribute call reports daily Update corporate contract surcharges - based on fuel and metal expenses quarterly Maintain rep contact list annually Sales presentation projects Update Disc Refiner Surveys Expectations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: 12th Grade basic skill proficiency. Thorough and detail-oriented Demonstrated proficiency in Excel, Word, Outlook, Crystal, JD Edwards, etc. Ability to multitask Excellent communication, organization, and teamwork skills. Flexibility in work schedule to complete month end. #J-18808-Ljbffr