Current jobs related to Patient Service Representative - Worcester - Mass Lung & Allergy PC
-
Patient Services Representative
2 weeks ago
Worcester, United States Family Health Center Full timeJob Description: The Patient Services Representative acts as a resource to the assign team Supervisor. The Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking patients in and out. The Patient Services...
-
Patient Services Representative
5 months ago
Worcester, United States Family Health Center Full timeJob DescriptionJob DescriptionJob Description:The Patient Services Representative acts as a resource to the assign team Supervisor. The Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking patients in and...
-
Patient Service Representative
4 months ago
Worcester, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Dental Patient Service Representative
3 weeks ago
Worcester, United States Family Health Center Full timeJob Description: The Dental Patient Services Representative acts as a resource to the assign team Supervisor. The Dental Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking patients in and out. The Dental...
-
Dental Patient Service Representative
2 weeks ago
Worcester, United States Family Health Center Full timeJob Description: The Dental Patient Services Representative acts as a resource to the assign team Supervisor. The Dental Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking patients in and out. The Dental...
-
Dental Patient Services Representative
3 months ago
Worcester, United States Family Health Center Full timeJob DescriptionJob DescriptionJob Description:The Dental Patient Services Representative acts as a resource to the assign team Supervisor. The Dental Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking...
-
Dental Patient Service Representative
3 months ago
Worcester, United States Family Health Center Full timeJob DescriptionJob DescriptionJob Description:The Dental Patient Services Representative acts as a resource to the assign team Supervisor. The Dental Patient Services Representative assists patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking...
-
Patient Financial Services Representative
4 days ago
Worcester, United States LHH Recruitment Solutions Full timeJob DescriptionJob DescriptionLHH Recruitment Solutions is seeking a skilled and customer-focused Patient Financial Services Representative for our client in Worcester, MA. The ideal candidate will have experience with EPIC software and prior call center experience. This role involves answering patient questions both over the phone and through the EPIC...
-
Patient Service Representative
4 days ago
Worcester, Massachusetts, United States Tenet Health Central Coast Full timeJob DescriptionWe are seeking a skilled PRN Float Patient Service Representative to join our team at St. Vincent Medical Group. As a key member of our front office team, you will be responsible for providing exceptional patient care and support in a fast-paced medical office environment.ResponsibilitiesCollect co-pays and post charges in a timely and...
-
Patient Services Representative
2 weeks ago
Worcester, Massachusetts, United States Family Health Center Full timeJob SummaryAt Family Health Center, we are seeking a highly skilled and detail-oriented Dental Patient Service Coordinator to join our team. As a key member of our dental services team, you will play a vital role in ensuring the smooth operation of our patient services.Key Responsibilities:Verify and update patient demographics and insurance information with...
-
Patient Access Representative
2 months ago
Worcester, United States Planned Parenthood League of Massachusetts Full timeCare. No matter what:PPLM has been a leader in promoting sexual health for more than 90 years. We believe that all people deserve the information and expert services to make informed, personal decisions that affect their health, their lives and their futures. We are the state's leading provider of sexual and reproductive health services. We educate families...
-
Patient Access Representative
2 months ago
Worcester, United States Planned Parenthood League of Massachusetts Full timeCare. No matter what: PPLM has been a leader in promoting sexual health for more than 90 years. We believe that all people deserve the information and expert services to make informed, personal decisions that affect their health, their lives and their futures. We are the state's leading provider of sexual and reproductive health services. We educate families...
-
Patient Advocate Representative
6 days ago
Worcester, United States Conifer Health Solutions Full timeJob DescriptionWeekdays, 8am-5pmJOB SUMMARY Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account...
-
Patient Service Coordinator
3 days ago
Worcester, Massachusetts, United States Mass Lung & Allergy PC Full timeJob Title: Patient Service RepresentativeJob Summary:We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Mass Lung & Allergy PC. As a Patient Service Representative, you will be responsible for providing exceptional patient care and support to our patients and staff.Key Responsibilities:Manage patient calls...
-
Patient Advocate Representative
7 days ago
Worcester, United States Conifer Health Solutions Full timeJob Description Weekdays, 8am-5pm JOB SUMMARY Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account...
-
Patient Advocate Representative
2 days ago
Worcester, Massachusetts, United States Conifer Health Solutions Full timeJob SummaryWe are seeking a highly skilled Patient Advocate Representative to join our team at Conifer Health Solutions. As a key member of our healthcare team, you will play a vital role in ensuring that patients receive the best possible care and support.Key ResponsibilitiesConduct thorough interviews with patients and/or family members to assess their...
-
Patient Access Representative
2 weeks ago
Worcester, Massachusetts, United States Planned Parenthood League of Massachusetts Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Access Representative to join our team at Planned Parenthood League of Massachusetts. As the first point of contact for patients and guests, you will provide exceptional customer service and respond to patient needs with empathy and professionalism.Key ResponsibilitiesWelcome patients,...
-
Patient Services Coordinator
2 days ago
Worcester, Massachusetts, United States Family Health Center Full timeJob Summary:The Patient Services Representative plays a vital role in ensuring the smooth operation of our healthcare services. As a key member of our team, you will be responsible for providing exceptional patient care and support, while maintaining accurate records and ensuring efficient patient flow.Key Responsibilities:• Verify and update patient...
-
Patient Access Representative
5 days ago
Worcester, Massachusetts, United States Planned Parenthood League of Massachusetts Full timeJob SummaryThe Patient Access Representative serves as the first point of contact between external clients and PPLM, providing excellent customer service and responding to patient needs with good judgment and a caring attitude.Key ResponsibilitiesWelcome patients, guests, and escorts into the health center, maintaining a professional and welcoming...
-
Patient Services Coordinator
3 weeks ago
Worcester, Massachusetts, United States Family Health Center Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Family Health Center. As a key member of our healthcare operations team, you will play a critical role in ensuring the smooth delivery of patient services.Key ResponsibilitiesPatient Communication: Provide exceptional customer service to...
Patient Service Representative
3 months ago
POSITION SUMMARY As a Patient Services Representative at MASS LUNG & ALLERGY (MLA) this position performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service. The incumbent must work collaboratively with all staff in support of patient services, exhibiting flexibility and a "can-do" attitude. This position will travel to any of the MLA locations to support the front office as needed. Patient services are the key priority in this position requiring the Patient Services Representative to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions. 60% DUTIES AND RESPONSIBILITIES: Manage large amounts of calls in a timely manner for assigned provider(s) Manage voicemail inbox for assigned provider queues Responsible for managing the schedule of assigned provider(s) including new patient confirmation calls and proactively working to fill gaps in schedules Assist with covering other provider queues and voicemails as needed according to staff vacation/time off schedules Relay messages from patients to other staff in a clear, concise manner via our EMR, eClinicalWorks (eCW) Properly document all calls in eCW in a comprehensible way with attention to detail in grammar and punctuation. Schedule appointments for new and recurring patients based on provider availability. Provide patients with support and guidance as needed. Build sustainable relationships and engage patients in accordance with MLA's mission and vision Attends staff and medical meetings, as required. Performs all duties and service in full compliance with MLA's Service Excellence Standards. Performs all duties in support of successful EHR/EPM implementation. Maintains work station, according to protocols (free of meals and open beverages). Acts in capacity as an interpreter, only if certified to do so as needed. Performs additional duties, as assigned by the Manager and in support of quality assurance and improvement. 30% QUALIFICATIONS: Excellent communication and problem-solving skills at a level necessary for understanding provider and supervisors' instructions, and for accurately documenting patients' medical information. Ability to effectively communicate with patient population and staff while demonstrating a high degree of diplomacy and tact. Beginner to intermediate computing and phone skills. Willingness to work evenings and/or weekends; demonstrates flexibility in regards to job duties and assignments. Ability to multi-task and work effectively in a high-stress and fast-moving environment. Culturally sensitive and demonstrated ability and effectiveness working with ethnically diverse populations. Working knowledge of "Universal Precautions," demonstrates professionalism at all times. Possess a thorough understanding of the importance of confidentiality and non-disclosure according to the general standards set forth by HIPAA. Bilingual English/Spanish and/or other languages strongly preferred. Valid Driver's License, insurance, and ability to travel as required to perform duties. 10% EDUCATION AND EXPERIENCE: High school Graduate (or GED) required. Familiarity with community / service area. Previous experience in a medical office setting is highly desirable. Electronic medical records experience preferred. Previous experience with insurance and referrals preferred.
