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Division Director Asset Protection

2 months ago

Atlanta, United States HOME DEPOT U.S.A., INC. Full time

This position is considered multi-site (supports multiple locations). Preferred candidates would reside in one of the following states: CT, DC, DE, IA, IL, IN. KS, KY, MA, MD, ME, MI, MN, MO, ND, NE, NH, NJ, NY, OH, PA, RI, SD, VA, VT, WI, or WV.

Position Purpose:

The Home Depot Division Director of Asset Protection will be responsible for driving execution of Asset Protection strategies related to theft and fraud mitigation, operational shrink, life safety, and environmental compliance. This role works cross-functionally to identify potential loss and within the division work by leading the Regional Asset Protection Manager(s) to support mitigation of total retail loss. They are responsible for driving alignment with field leaders to deliver on the company shrink deliverables.

Key Responsibilities:

  • 20% - Cross Functional Partnership - Work cross functionally to support investigations, case governance and crisis/emergency response by partnering with the Store Support Center team and field leaders. This role also will collaborate extensively on Investigations with Organized Retail Crime, Central Investigation, Supply Chain and other THD Investigations teams as well as law enforcement partners.
  • 30% - Development & Engagement - Owns the development and engagement of the Regional / District Asset Protection Managers to ensure competency for all asset protection roles in the field and stores. Provides leadership and fosters professional growth and development of the asset protection teams.
  • 40% - Leads the Field Asset Protection - Leads the Field Asset Protection teams to drive execution of asset protection initiatives. Drive improvement in company deliverables through outlier management in Asset Protection and Safety deliverables.
  • 10% - Staffing, Retention, and Performance Management - Hires, trains, and manages all aspects of performance for the Asset Protection Team.
Direct Manager/Direct Reports:
  • This Position typically reports to the Senior Director of Asset Protection
  • This Position has up to 5-8 Direct Reports
Travel Requirements:
  • Typically requires overnight travel more than 50% of the time.
Physical Requirements:
  • Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
  • Must be 18 years of age or older
  • Must be legally permitted to work in the United States
Preferred Qualifications:
  • Working knowledge of Microsoft Office Suite
  • Working knowledge of presentation software (e.g., Microsoft PowerPoint)
  • Demonstrated ability to collaborate and work effectively with cross-functional teams
  • Ability to draw accurate conclusions from financial documentation
  • Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
  • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
  • Excellent written and verbal communication skills
  • Understanding of retail profitability, and the ability to analyze data, identify trends and provide solutions to reduce shrink.
  • 6+ years of previous leadership experience
Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Minimum Years of Work Experience:
  • 6
Preferred Years of Work Experience:
  • 5
Minimum Leadership Experience:
  • 6
Preferred Leadership Experience:
  • 6
Certifications:
  • None
Competencies:
  • Action Oriented
  • Decision Quality
  • Drives Vision and Purpose
  • Builds Effective Teams
  • Collaborates
  • Drives Engagement
  • Ensures Accountability
  • Instills Trust
  • Manages Complexity
  • Plans and Aligns
  • Balances Stakeholders
  • Communicates Effectively
  • Develops Talent
  • Drives Results