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HR Generalist

1 month ago

San Francisco, United States University of California Full time

HR Generalist - Temporary Employment Program

Job Summary: UCSF Human Resources is dedicated to attracting, developing, and retaining diverse talent. We prioritize workforce strategies, create an engaging environment, and provide excellent customer service. Join us in partnering closely with various HR subunits to deliver comprehensive HR services. Key Responsibilities: Provide telephonic guidance on HR-related questions to employees, supervisors, and managers. Apply HR concepts to counsel employees on work-related issues. Maintain answer rate metrics and escalate issues when necessary. Review and process HR requests, ensuring compliance with policies. Coordinate visa/immigration processes with candidates. Support new hires, employees, and managers on HR transactions. Partner with HR subunits to troubleshoot issues and complete new hire documentation. Develop knowledge content based on current metrics. Create templates for efficient customer assistance. Provide advice according to HR policies. Manage sensitive information and interact effectively with stakeholders. Hourly Compensation Range:

$29.31 - $62.55 Department Description: UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for various support services. Required Qualifications: Bachelor's Degree or equivalent experience. 1-2 years of HR or customer service-related experience. Strong communication skills. Proficiency in MS Office and HRIS systems. Ability to work in a team, handle confidential information, multitask, and meet deadlines. Experience with applicant tracking or HR systems. Flexibility to support various HR tasks. Preferred Qualifications: HR Certificate (PHR). Experience in HR/payroll support. Knowledge of LOA and onboarding processes. Experience with HR systems and telephonic customer service. About UCSF: UCSF is a leading university dedicated to promoting health worldwide through research, education, and patient care. Pride Values: UCSF values professionalism, respect, integrity, diversity, and excellence. Organization:

TEP Job Code:

007595 HR GENERALIST 2 Job Category:

Administrative Support, Human Resources, Professional (Non-Clinical), Support Services, Temporary Employment Bargaining Unit:

99 - Policy-Covered (No Bargaining Unit)

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