We have other current jobs related to this field that you can find below
-
Client Acquisition Specialist
7 days ago
Austin, Texas, United States Rep Lock Marketing Full timeJob OverviewRep Lock Marketing is a forward-thinking digital marketing agency committed to empowering businesses through customized digital strategies. Our enthusiastic team excels in creativity, teamwork, and achieving outstanding outcomes for our clients. We are seeking a driven Client Acquisition Specialist to enhance our efforts in attracting new...
-
Client Service Representative II
6 days ago
Austin, Texas, United States CAPPS, Inc. Full timeJob Overview Company: CAPPS, Inc. Position: Customer Service Representative II Role Summary: As a Customer Service Representative II, you will play a crucial role in managing the workflow and ensuring coverage within the Customer Service department. Your primary responsibilities will include providing exceptional service to both internal and external...
-
Client Services Specialist II
7 days ago
Austin, Texas, United States National Western Full timeJob OverviewUnder minimal supervision, the Client Services Specialist II addresses inquiries from policyholders and agents, ensuring high-quality service delivery.Key Responsibilities- Update beneficiary and address changes, and process forms requests in the database.- Handle basic requests including policy provisions, changes, reinstatements, and withdrawal...
-
Client Services Associate II
7 days ago
Austin, Texas, United States National Western Full timePosition OverviewAs a Client Services Representative II, you will operate under limited supervision, addressing inquiries from policyholders and agents with professionalism and efficiency.Key Responsibilities- Process updates for beneficiary changes, address modifications, and requests for forms into the database.- Manage policy provisions, alterations,...
-
Sales Associate
3 weeks ago
Austin, United States Rep Lock Marketing Full time $48,000 - $55,000Job DescriptionJob DescriptionRep Lock Marketing is a dynamic and innovative digital marketing agency in Austin, TX, dedicated to helping businesses grow through tailored digital solutions. Our passionate team thrives on creativity, collaboration, and delivering exceptional results for our clients. We’re looking for a motivated Sales Representative to join...
-
Customer Service Rep
2 months ago
Austin, United States Arizona Tile Full time**Customer Service Rep** **Job Description** Assist retail customers and contractors, both in person and over the phone, to select and order material that meets their needs. Use your creativity to help our customers design ideas come to life. You will work with customers to select stone slabs, tile and/or decorative pieces that will transform their kitchen,...
-
Customer Service Rep
3 months ago
Austin, United States Airtron Heating & Air Conditioning - Austin Full timeJob DescriptionJob DescriptionAirtron Heating & Air Conditioning in Austin, TX is looking to hire a full-time Customer Service Rep to provide office support. Do you enjoy helping others? Are you looking to join a thriving company that offers opportunities for growth and development? If so, please read on!This office position earns a competitive wage of...
-
Policyholder Services Agent II
7 days ago
Austin, Texas, United States National Western Full timeCategory Administration OverviewPosition Summary In a role that requires limited oversight, the Client Services Associate II engages with policyholders and agents to address inquiries effectively. Key Responsibilities Input beneficiary modifications, address updates, and form requests into the database Manage policy provisions, alterations, reinstatements,...
-
Customer service counter rep
5 months ago
Austin, United States GC cleaners and laundry llc Full timeJob DescriptionJob DescriptionLooking for responsible person. Hiring customer service counter rep for dry cleaners located in central Austin. Duties require customer service, cash handling and cleaning.
-
Customer Service Rep
3 months ago
Austin, United States Meridian Brick Full time** Customer Service Rep** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01815 Showing 1 location **Job Details** **Description** JOB TITLE: Customer Service Rep DEPARTMENT: Production LOCATION: Austin, TX TRAVEL: N/A Meridian Brick brings together hundreds of years of brickmaking legacy and today is North Americas largest brick...
-
Client Services Representative
2 months ago
Austin, United States Greenberg, Grant & Richards, Inc. Full timeJob DescriptionJob DescriptionGreenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry!We are growing and would like to speak with you today if you are an Experienced Business to Business Sales or Business Development Representative and are ready to start a new adventure.Since 1993, we have...
-
Client Service Representative
2 months ago
Austin, United States Marquee Event Group Full timeFind A Location Please enter a street, city, or ZIP code. ** Client Service Representative - Austin - Austin** **Job Description** Client Services Representative (CSR) Marquee Event Rentals is the premier Event Planning Company. Marquee combines great people and products to provide our customers with more event expertise and the deepest inventory in the...
-
Entry Level Account Rep
4 weeks ago
Austin, United States USHA - Austin Full timeEntry Level Account Representative Ready to make a difference?Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been higher! Our Entry Level Account Reps can make a real difference in people's lives. You'll work directly with...
-
Client Service Rep | Medical
7 days ago
Austin, TX, United States TEKsystems Careers Full timeContact retail locations to help get an order * Educate customers on cowboy boots and the "feel" and "fit" of each boot * Educate customers how to maintain and care for their products * Will switch from email communication *Customer Support Experience * This temporary role may be eligible for the following: * Medical, dental & vision * Short and...
-
Guest Services Rep
3 months ago
Austin, United States Vista Host Full time**POSITION TITLE:** Guest Service Representative **REPORTS TO:** Guest Service Manager/ Assistant General Manager / General Manager **POSITION SUMMARY:** A Guest Service Representative is responsible for all guest interaction at the front desk including guest registration, departure processing, and communication of hotel services. Extremely customer focused,...
-
Customer Service Representative II
3 months ago
Austin, United States Austinymca Full time**YMCA of Austin** **Customer Service Representative II** **Extend-A-Care YMCA - Austin, TX - Full Time** **How you will contribute to our Purpose:** The YMCA of Austin is a dynamic, equitable force in the community that helps people of all backgrounds improve their total wellbeing and quality of life. Founded in 1953 and anchored in three Central Texas...
-
Packaging Sales Rep
2 months ago
Austin, United States Enhance Recruiting Full timeJob DescriptionJob DescriptionSUMMARYWe are seeking an experienced, results-driven Packaging Sales Rep in Austin for a Texas-based leading wholesale packaging distributor. This company is a great place to get ahead and thrive for the long term! Our reps are some of the top reps in the industry. If you think you are the right individual to join this team, we...
-
Packaging Sales Rep
3 months ago
Austin, United States Enhance Recruiting Full timeJob DescriptionJob DescriptionSUMMARYWe are seeking an experienced, results-driven Packaging Sales Rep in Austin for a Texas-based leading wholesale packaging distributor. This company is a great place to get ahead and thrive for the long term! Our reps are some of the top reps in the industry. If you think you are the right individual to join this team, we...
-
Customer Service Associate II
7 days ago
Austin, Texas, United States Greater Texas Credit Union Full timePosition Overview:We are seeking a dedicated Branch Associate II who excels in a team-oriented atmosphere and showcases leadership qualities among peers.Key Responsibilities:- Provide exceptional customer service to our members.- Foster and maintain strong relationships with clients.- Collaborate effectively with team members to achieve branch...
-
Future Consideration
3 months ago
Austin, United States Watkins Insurance Group Full timeJob DescriptionJob DescriptionThe official title for this position is Personal Insurance Service Advisor. PurposeThe primary objective of this role is to contribute to the overall achievement of the Personal Lines Department's profitability goals. Our Personal Lines team is comprised of elite, licensed insurance professionals with a deep understanding of...
![National Western](https://media.trabajo.org/img/noimg.jpg)
Client Service Rep II
1 month ago
Administration
Description
Job Summary
Under limited supervision, the Client Services Representative II responds directly or indirectly to policyholder and/or agent inquiries.
Essential Functions
•Update beneficiary changes, address changes, forms requests, etc. into database
•Policy provisions, policy changes/conversions, reinstatements, withdrawal histories
•Basic requests like beneficiary changes, address changes, forms requests, etc.
•Ensure compliance with company standards and maintains customer files
•Handle customer complaints in a professional courteous manage
•Ensures outstanding issues are resolved appropriately
•May calculate cash values, premium refunds/changes, loan balances or other such values
•Perform similarly related activities as necessary
•Covering for CSR III's as needed
Position Requirements
Knowledge, Skills & Abilities
- Must be able to learn, comprehend and apply tax regulations as they apply to distributions and changes to annuity and life policies
- Ability to perform complex manual mathematical calculations
- Strong organizational skills
- Demonstrated skill and ability in dealing with the public
- Knowledge and skill at applying customerservice theories and practices
- Strong written and oralcommunication skills necessary
- Basic computer knowledge and keyboarding skills
- Thorough knowledge of NWL products or similar
- Ability to communicate effectively with customers by telephone
- High school or GED required with 3 years call center customer service or office administrative experience in a fast paced organization; or Associates degree with 1-2 years related experience
- Prior insurance industry experience preferred.
- None required
- Completion of LOMA insurance courses I and II required within first year of employment.
- No Supervision responsibilities
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
- Regular and predictable attendance is required. Overtime may be required at peak times.
- The employee is regularly required to use hands to handle or feel. The employee is regularly required to talk or hear.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The information containedin this job descriptionis not intended to be an all-inclusive list of duties and responsibilities,skills and abilities, or other listed requirements.
- Management may, at its discretion, assign,reassign, or add additional duties and responsibilities to this job at any time.
- The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
Full-Time/Part-Time
Full-Time
Position
Client Service Rep III
Exempt/Non-Exempt
Non-Exempt
About the Organization
National Western Life provides high quality insurance products on a global basis to meet the financial security needs of well-defined market segments. We provide professional and friendly service to our policyholders and agents and are responsive to the needs of our employees, shareholders and the community.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.