Current jobs related to Customer Experience Specialist - Denver - Aviron

  • Customer Success Specialist

    1 week ago

    Denver, Colorado, United States Customer Labs Full time

    About the Role:We are seeking a dedicated Customer Success Specialist to join our team at Customer Labs. This position is focused on providing exceptional support to our clients across Central and South America.Key Responsibilities:1. Monitor and Address Customer Inquiries: Actively track customer feedback and requests, ensuring effective communication with...

  • Customer Experience Specialist

    3 months ago

    Denver, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Customer Experience Specialist

    4 days ago

    Denver, United States Rockytalkie Full time

    This section doesn’t currently include any content. Add content to this section using the sidebar. Salary : $50,000 to $55,000 / year (range based on experience) Healthcare Benefits : Platinum Anthem Insurance plan (100% of premium paid) Vacation : Three weeks paid vacation (increasing to 4 weeks in year 2). Opportunity for additional unpaid leave, up to 6...

  • Customer Experience Specialist

    7 days ago

    Denver, United States Frndly TV Full time

    The Customer Experience Team focuses on creating and maintaining positive customer interactions with our people and product. As a member of our Customer Experience Team, you will provide world-class customer experience for all customer inquiries through compassion, timely, accurate, and efficient interactions. As a Customer Experience Specialist you will...

  • Customer Experience Specialist

    2 months ago

    Denver, United States Frndly TV Full time

    Job DescriptionJob DescriptionThe Customer Experience Team focuses on creating and maintaining positive customer interactions with our people and product. As a member of our Customer Experience Team, you will provide world-class customer experience for all customer inquiries through compassion, timely, accurate, and efficient interactions.As a Customer...

  • LeadSimple, Inc.: Customer Support Rep

    1 month ago

    Denver, United States Customer Labs Full time

    We are currently recruiting for this position exclusively in Central and South America The mission of Customer Support is to provide assistance when customers have questions about our LeadSimple products, service or are experiencing issues. The focus is on how the customer is interacting with the product to improve full adoption and deliver a customer...

  • Customer Experience Specialist

    21 minutes ago

    Denver, Colorado, United States Asbury Automotive Group Full time

    About Asbury Automotive GroupWe are a leading automotive retailer with a commitment to excellence and a passion for delivering exceptional customer experiences. Our team is dedicated to providing a fun, supportive, and inclusive environment where our team members can thrive both personally and professionally.Our CultureOur culture is grounded in our North...

  • Customer Experience Specialist

    10 hours ago

    Denver, Colorado, United States Kizik Full time

    Job OverviewKizik is a dynamic and innovative footwear company that's revolutionizing the way people experience everyday shoe wear. As a Sales Associate, you'll play a key role in bringing our brand story to life and delivering exceptional customer experiences.Key ResponsibilitiesCustomer Engagement: Share our brand's unique value proposition and product...

  • Customer Experience Specialist

    2 hours ago

    Denver, Colorado, United States Comoto Full time

    Job DescriptionAbout the Role:We are seeking a highly motivated and experienced Retail Sales Leader to join our team as a Key Holder. As a Key Holder, you will be responsible for providing exceptional customer service, maintaining a strong sense of product knowledge, and assisting with store operations.Key Responsibilities:Provide every customer with a great...

  • Customer Experience Specialist

    4 hours ago

    Denver, Colorado, United States Wix Inc Full time

    About Wix Inc.Wix Inc. is a leading cloud-based web development platform that empowers businesses and individuals to create professional websites and online presence.Job SummaryWe are seeking a highly skilled Customer Care Expert to join our team in Denver. As a Customer Care Expert, you will be responsible for building strong relationships with Wix users,...

  • Customer Experience Specialist

    2 hours ago

    Denver, Colorado, United States Paradies Lagardère Travel Retail Full time

    About Paradies Lagardère Travel RetailWe are the largest airport retail operator in North America, offering a unique shopping experience to millions of travelers every year. Our portfolio includes a wide range of specialty brands, from luxury fashion to travel essentials.Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to...

  • Customer Experience Specialist

    9 hours ago

    Denver, Colorado, United States Domino's Franchise Full time

    **Job Summary**The Domino's Franchise is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.**Key Responsibilities:**Answer customer calls and respond...

  • Customer Experience Specialist

    9 hours ago

    Denver, Colorado, United States Renewal By Andersen Full time

    Job SummaryWe are seeking a highly organized and empathetic Customer Service Representative to join our team at Renewal by Andersen. As a key member of our service operations team, you will be responsible for providing exceptional customer service, scheduling service visits, and ensuring seamless communication with our customers and technicians.Key...

  • Retail Cloud Optimization and Customer Experience Specialist

    9 hours ago

    Denver, Colorado, United States Amazon Inc Full time

    We are seeking an Amazon Web Services (AWS) Optimization Specialist with the business and technical acumen to collaborate across multiple business owners, in order to drive successful IT transformation and cloud adoption. Key Responsibilities: Collaborate with cross-functional teams to drive cloud adoption and IT transformation. Develop and implement cloud...

  • Customer Experience Specialist

    5 hours ago

    Denver, Colorado, United States StretchLab - Cherry Creek Full time

    Job DescriptionAt StretchLab - Cherry Creek, we are seeking a highly motivated and sales-driven individual to join our team as a Sales Manager. As a Sales Manager, you will play a crucial role in assisting the General Manager with membership sales, retaining current members, and ensuring the studio runs efficiently.Key Responsibilities:Assist the General...

  • Proactive Customer Experience Specialist

    8 hours ago

    Denver, Colorado, United States Open Bionics Full time

    About Open BionicsWe are a pioneering medical technology company that designs, develops, and manufactures innovative bionic limbs for individuals with upper limb absences. Our flagship product, the Hero Arm, empowers individuals to regain control and independence.Job SummaryWe are seeking an experienced and motivated Customer Support Manager to join our...

  • Budtender - Customer Experience Specialist

    4 days ago

    Denver, Colorado, United States Verilife Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Budtender to join our team at Verilife. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and promoting a positive, compliant work environment.Key ResponsibilitiesMeet and exceed personal sales volume and key performance indicator (KPI)...

  • Guest Experience Specialist

    2 days ago

    Denver, United States VO Med Spa - Colorado Full time

    Benefits: Bonus based on performance Employee discounts Opportunity for advancement About V/O Med Spa Boulder At V/O we believe in providing our guest with an exceptional experience in a warm and welcoming environment. We run by the platinum rule, treat others the way THEY want to be treated. We offer services, treatments and products that are proven to get...

  • Member Experience Specialist

    3 weeks ago

    Denver, United States Employers Council Full time $21

    Job DescriptionJob DescriptionPosition SummaryEnhance the member experience and foster member loyalty by creating a concierge type relationship as the first contact with external customers and support for internal customers. the Member Experience Specialist will have a comprehensive view of member benefits, resolve complex customer service issues, and...

  • Guest Experience Specialist

    3 months ago

    Denver, United States VO Med Spa - Colorado Full time

    Job DescriptionJob DescriptionAbout V/O LowryAt V/O we believe in providing our guest with an exceptional experience in a warm and welcoming environment. We run by the platinum rule, treat others the way THEY want to be treated. We offer services, treatments and products that are proven to get the results our guests desire. Our highly-knowledgeable staff is...

Customer Experience Specialist

3 months ago

Denver, United States Aviron Full time

Aviron , a standout Y-Combinator-backed company, transforms fitness through its innovative game-based workout equipment, pioneering the future of fitness entertainment. Y-Combinator, renowned for nurturing groundbreaking startups like Airbnb, Dropbox, and Instacart, has been instrumental in Aviron's journey. With an infusion of $23.5M USD in funding, we've been experiencing exponential double digit growth annually since our inception.

Founded on the principle of making fitness engaging through advanced gamification technology, Aviron is more than just a product; it's a vision to revolutionize how our

community

stays motivated. Our unique approach combines the enjoyment of gaming with the benefits of exercise, crafting an experience that's fun, effective and even addictive.

We invite you to explore our

community

and witness the impact of Aviron firsthand.

Aviron is right for you if

You’re looking for a role that prioritizes personal and professional growth You're looking for a flat organization with friendly people that values merit (i.e. good work) You're self-motivated and produce amazing work You’re not down with office politics You want to own your work, start to finish You want to be provided with ample support and resources (i.e. budget) to complete said work You are looking to make an impact and see your work drive growth

Position Overview Aviron is looking to add a talented and customer focused person to our team in the role of Customer Experience Specialist (CXS).

In this role, you will communicate through multiple channels including live chat, phone and by email.

The CXS will serve as the point person for all customers' inquiries.

You are perfect for this role if you enjoy working with customers and possess exceptional customer service and organization skills. You also love to dive deep into a new product to learn it inside and out and are highly adaptable, dynamic, and are eager to take on the different challenges and tasks that come with working for an energetic start-up.

Our availability to our customers is 9am-9pm, 7 days a week, you must be available to work all possible shifts.

Our current shifts are 9am-5:30pm and 12pm-9pm ET (subject to change at anytime).

Our schedules are set in advance and you will have 2 days off in a row each week.

Job Summary

Maintain a solid understanding of all company products, channels and company policies/terms. Listen, understand and respond to incoming member inquiries and/or complaints via live chat, phone, email and social media, warmly and direct to the Tech Support Team when appropriate. Process orders, cancellations, returns and verify account information when necessary. Submit shipping claims when deliveries do not go as planned. Important skills to have would be time management, multitasking and reprioritization. Educate potential members on hardware and software features through video call product demos. Complete any ad hoc project as assigned and other duties as requested.

Qualifications

1+ Years of experience in a customer service or equivalent role. Exceptional verbal and written skills in English. Ability to type quickly and accurately in a live chat. Logic mind set to resolve customers’ issues. Experience with CRM systems. Experience with Netsuite an asset. College diploma or University degree preferred.

What we offer

$5,000 annual education allowance. Because we care about your development and professional growth. Unlimited Essential Days. Vacation days should be for just that, vacation. That’s why we have paid essential days to use for those crappy unforeseen events. 3 weeks vacation. To just vacation however you’d like. Employee Stock Ownership Plan. We are all owners of the business and want all our employees to have a piece of the pie. Annual discretionary bonus. So all our employees can reap the rewards of a successful year and hard work. Free rower. Row along with the Aviron community. Team on-sites. We know remote work can feel, well, remote. That’s why we get our team together in our Toronto office 3x a year. 100% employer paid benefits. Improving the health and happiness of our employees. All the best tech. A laptop and a big ass screen.

A couple more things Our customers love us because we are friendly, passionate, and always willing to go the extra mile. They are continuously impressed (even surprised) at the high-quality physical product and software experience we provide. We are very proud of the product and market we’ve carved out as a team/company that was until very recently mostly boot-strapped. We are looking for someone to match (and elevate) our passion and hard work to the next level during this very exciting time for our company.

Aviron is based in Toronto, Canada, but much of our team is remote, spanning across Canada, the U.S., and Asia.

Please note that this role must be based within Canada.

Aviron is an equal opportunity employer. We provide a safe and inspiring workplace where everyone is accepted and

has the opportunity to grow with us.

If you require any accommodations, please let us know.

#J-18808-Ljbffr