Bilingual Customer Service Specialist

4 weeks ago

Waltham, United States Sherwin-Williams Full time

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. The individual selected for this role will be expected to work at Store #725100, located at: 929 Main Street, Waltham MA 02451. Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be to read, write, comprehend, and communicate in Spanish Must be able, with or without reasonable accommodation, to tint paint consistent with customer color requests Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have a valid, unrestricted Driver’s License Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment

  • Bilingual Customer Service Specialist

    1 month ago

    Waltham, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    2 weeks ago

    Waltham, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Representative

    1 week ago

    Waltham, United States Sherwin-Williams Full time

    Become a vital part of our team by serving wholesale and retail customers, listening to their needs, and recommending the right products. You'll also resolve customer concerns, maintain product quality, and exceed sales goals. This position requires fluency in English and Spanish. Job Location: 929 Main Street, Waltham MA 02451 Job Responsibilities: Ensure...

  • Customer Banking Specialist

    2 weeks ago

    Waltham, Massachusetts, United States TD Bank Full time

    Position Overview:The Customer Banking Specialist plays a crucial role in embodying TD's commitment to exceptional service by leveraging financial knowledge and consultative skills to assist clients with their banking requirements.Work Location:Waltham, MassachusettsHours:30 hours per weekCompensation:$28.25 USD per hourRole Responsibilities:The Customer...

  • Customer Service Specialist

    6 days ago

    Waltham, Massachusetts, United States T-ROC Full time

    Job Summary:We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at T-ROC. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, meeting sales targets, and driving business growth.Key Responsibilities:Provide outstanding customer service and support to ensure customer...

  • Bilingual Customer Service Representative

    1 week ago

    Waltham, Massachusetts, United States Sherwin-Williams Full time

    Customer Service and Sales RepresentativeBecome a vital part of our team at Sherwin-Williams by serving wholesale and retail customers, listening to their needs, and recommending the right products. You'll also resolve customer concerns, maintain product quality, and meet sales goals. This position requires fluency in English and Spanish, allowing you to...

  • Customer Service Representative

    4 days ago

    Waltham, Massachusetts, United States Sherwin-Williams Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key Responsibilities:Assist...

  • Associate Customer Service Rep.

    3 months ago

    Waltham, United States Intelliswift Full time

    Job Title: Associate Customer Service Rep Job Duration: 3+ Months Job Location: Waltham, MA Job Description: ViaCord, a Client Company, provides newborn stem cell preservation services for expectant families. Newborn stem cells are a valuable source of non-controversial stem cells; the building blocks of our blood and immune systems. The value and...

  • Customer Banking Specialist

    2 weeks ago

    Waltham, Massachusetts, United States TD Bank Full time

    Position Overview:The Customer Banking Specialist plays a vital role in representing TD Bank's commitment to delivering exceptional service by leveraging financial knowledge and providing consultative guidance to clients regarding their banking needs.Key Responsibilities:Act as a liaison for customers, ensuring their banking experience aligns with TD's brand...

  • Bilingual Mental Health Clinician

    2 days ago

    Waltham, Massachusetts, United States Mount Prospect Academy Full time

    About the RoleWe are seeking a highly skilled and compassionate Bilingual Mental Health Clinician to join our team at Mount Prospect Academy. As a key member of our Community Based Services team, you will play a vital role in providing short-term support and stabilization to youth and families in need.Key ResponsibilitiesEstablish clear treatment goals and...

  • Customer Service and Sales Support Associate

    2 weeks ago

    Waltham, Massachusetts, United States Eastern Industrial Automation Full time

    Become a Part of Our Team as a Sales Support Specialist at Eastern Industrial AutomationWe are a prominent International Distributor specializing in Mechanical, Automation, Pneumatic, and Hydraulic products, complemented by a wide array of Engineering Services and System design solutions. We are on the lookout for a dedicated Sales Support Specialist to join...

  • Café Service Specialist

    2 weeks ago

    Waltham, Massachusetts, United States Panera Bread Full time

    Join Our Team at Panera Bread! We are currently seeking enthusiastic Café Service Specialists to become part of our dedicated team at Panera Bread. As a member of our café staff, you will contribute to creating memorable experiences for our guests while working in a dynamic and supportive environment. Position Overview: As a Café Service Specialist, your...

  • Residential Loan Servicing Specialist

    5 days ago

    Waltham, United States Cambridge Financial Full time

    POSITION: RESIDENTIAL LOAN SERVICING SPECIALIST Summary: At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. Under the direct supervision of the Loan Servicing Manager, the...

  • Operations Support Specialist

    4 days ago

    Waltham, Massachusetts, United States Commonwealth Financial Network Full time

    About the RoleWe are seeking a highly skilled Operations Support Specialist to join our team at Commonwealth Financial Network. As an Operations Support Specialist, you will play a critical role in providing exceptional customer service to our financial advisors and their clients.Key ResponsibilitiesProvide indispensable service to our advisors and their...

  • Guest Services Specialist

    2 weeks ago

    Waltham, Massachusetts, United States JobsRUs Full time

    Job DescriptionJobsRUs is looking to recruit a Guest Services Specialist for our client.Benefits Offered:Weekly CompensationHourly Rate: $23.00Shift Information:7:30 AM - 4:00 PMROLE OVERVIEW:The Guest Services Specialist may operate in various environments within the client's premises. As one of the initial points of contact in a client-managed facility,...

  • Bilingual-Spanish or Portuguese Developmental Specialist

    3 months ago

    Waltham, United States Thom Child And Family Services Full time

    Job DescriptionJob DescriptionAre you looking for a rewarding opportunity working with the pediatric population (children birth to 3 years)? Are you passionate about making a difference in the lives of families? Thom Child & Family Services located in Waltham, MA is seeking a Developmental Specialist/Early Childhood Educator to join their team. As an Early...

  • Pediatric Registered Nurse

    4 days ago

    Waltham, Massachusetts, United States Thom Child And Family Services Full time

    Job SummaryThom Child and Family Services is seeking a highly skilled and compassionate Pediatric Registered Nurse to join our team. As an Early Intervention RN, you will play a vital role in providing home and community-based services to infants and toddlers who have or are at risk for developmental delays and their families.Key ResponsibilitiesInitial...

  • Pediatric Registered Nurse

    3 days ago

    Waltham, Massachusetts, United States Thom Child And Family Services Full time

    Job SummaryThom Child and Family Services is seeking a highly skilled and compassionate Pediatric Registered Nurse to join our team. As an Early Intervention RN, you will play a vital role in providing home and community-based services to infants and toddlers who have or are at risk for developmental delays and their families.Key ResponsibilitiesInitial...

  • Program Coordinator for Emergency Services

    1 week ago

    Waltham, Massachusetts, United States Middlesex Human Service Agency Full time

    Job OverviewPosition Title: Case Manager - Emergency SheltersAbout Our OrganizationMiddlesex Human Service Agency, Inc. (MHSA) is committed to providing exceptional service delivery and operational support for our Emergency Family Shelter Programs. We prioritize creating a nurturing and dynamic workplace where our staff are appreciated and encouraged to...

  • Customer Service Associate, Full-Time, Onsite

    1 week ago

    Waltham, Massachusetts, United States DCU Inc. Full time

    Work Schedule Monday to Friday from 8:30 AM to 5:30 PM, with alternating Thursdays/Fridays from 10:30 AM to 7:30 PM, and alternating Saturdays from 8:30 AM to 3:30 PM, totaling 40 hours per week. Job Responsibilities OverviewPlay a crucial role in the organization by assessing the financial requirements of clients, delivering outstanding service, and aiding...