Client Manager

2 weeks ago

Edmond, United States Optiv Full time

As a Client Manager (CM) you'll be responsible for selling Optiv security services and security technology solutions to a select few strategic accounts (typically less than 20) within the Oklahomterritory. You'll also be responsible for owning and coordinating all aspects of the sales cycle within your assigned accounts, and leading a cross-functional team to build and execute a multi-year strategic account management plan for your top accounts. Members of this cross-functional team will typically include a Solutions Architect, Client Operations Specialist and services practices personnel as appropriate for your accounts.Development of a multi-year strategic account management plan for your top accounts is a core responsibility for the CM. You'll identify and understand your client's core security concerns and how they correlate to Optiv solutions that mitigate these cybersecurity risks. Based upon this understanding of the client, you'll bring together appropriate Optiv technical, services and leadership personnel to collaborate with your top account client leadership to refine and/or build a security strategy, and subsequently develop and propose solutions to address client security needs. In many cases this will take the form of security technology and services solutions, and as appropriate for the client, large and complex solutions comprised of security management consulting, hardware and software security technologies, advisory, implementation and support services, and managed security services. An overarching goal is to establish a trusted relationship with the client that results in Optiv being their primary security solution partner and provider.You'll also engage clients with a heightened focus on ever-enhancing client satisfaction This will include meeting with your top clients early in the year to understand and document their business, technology and security goals, as well as client expectations of Optiv in support of attaining those goals. You'll review these goals, expectations and progress with your top clients quarterly, engaging Optiv leadership and resources as necessary to ensure you and Optiv are on track to achieve or exceed these client-defined goals. How you'll make an impactBuild trusted, effective and productive relationships with client executives within assigned accounts.Lead creation of multi-year strategic account management plans, for top accounts, based upon identified client business, technology and security goals, coupled with Optiv's understanding of security trends, threats and points of view for each assigned account.Build a large sales pipeline, ideally 4 times assigned targets, within assigned accounts and achieve/exceed assigned gross margin target.Manage current and multi-quarter forecasts with a high-degree of accuracy, currency and integrity.Execute with discipline and in alignment with Force Management principles including MEDDICC and Command of the Message, among others.Effectively communicate Optiv's value proposition as it relates to security services and technologies expertise and capabilities.Build strong, collaborative and productive relationships with technology partners and their respective sales personnel to both gain and share leads in support of building qualified pipeline and maximizing mutually beneficial sales opportunities.Initiate and / or monitor and mediate all necessary communications between clients, technology partners and members of the extended Optiv team (technical, sales, client operations, etc.) within each assigned account.Maintain collaborative and effective internal communications with Optiv team members relative to specific opportunities, associated requirements and client satisfaction.What we're looking forExperience in product or services based sales typically gained over 2-3 years, ideally in a technology company.Proven ability to build and execute territory and account prospecting and expansion plans with a track record of exceeding assigned quotas.Experience engaging cross-functional resources such as sales, pre-sales technical support, and other support personnel in an effective fashion.Demonstrated ability to build productive business relationships with key executives and sponsors within assigned accounts.Effective presentation, verbal and written communication skills.Negotiation experienceHistory of demonstrated achievement exceeding plan and expectations.Strong business acumen and ability to correlate business goals with business and cyber security risk in support of developing complex security technology and services solutions.Experience in building and selling complex and multi-year hardware, software, services and financing solutions to Fortune 1000 clients.Experience in and knowledge of the IT Infrastructure market and competitors.Experience in and knowledge of the IT security market and competitors.Experience in and knowledge of the Risk & Compliance market and competitors.Experience selling management consulting servicesWhat you can expect from OptivA company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.Work/life balanceProfessional training resourcesCreative problem-solving and the ability to tackle unique, complex projectsVolunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.The ability and technology necessary to productively work remotely/from home (where applicable)EEO StatementOptiv is an equal opportunity employer (EEO). All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

  • Client Relationship Manager

    2 weeks ago

    Edmond, Oklahoma, United States InterWorks Full time

    Are you passionate about supporting others? If so, you may find a rewarding opportunity as a Client Relationship Manager within our expanding Customer Success division. This position is ideal for individuals who prioritize listening, strive to comprehend the objectives and requirements of our clients, and excel at providing tailored solutions and assistance....

  • Client Relationship Manager

    2 weeks ago

    Edmond, Oklahoma, United States InterWorks Full time

    Are you passionate about fostering relationships? If so, you may excel as a Client Relationship Manager within our expanding Customer Success division. This position is ideal for individuals who prioritize listening, striving to comprehend the aspirations and requirements of our clients, and are adept at providing tailored solutions and support. If this...

  • Client Relationship Manager

    2 weeks ago

    Edmond, Oklahoma, United States Santa Rosa Orthopaedics Full time

    Position Overview:Santa Rosa Orthopaedics (SRO) is on the lookout for a dedicated and client-oriented Client Success Specialist to enhance our dynamic team. In this pivotal role, you will be instrumental in fostering client satisfaction and ensuring the success of our clientele. Your primary focus will be to collaborate closely with our clients,...

  • Client Relationship Executive

    7 days ago

    Edmond, Oklahoma, United States InterWorks Full time

    Are you passionate about fostering relationships? If so, you may find a rewarding opportunity as a Client Success Manager within our expanding team. This position is ideal for individuals who prioritize understanding client needs and delivering tailored solutions with a personal touch. Role OverviewAs a Client Success Manager, you will serve as the primary...

  • Client Success Specialist

    7 days ago

    Edmond, Oklahoma, United States InterWorks Full time

    Are you passionate about fostering client relationships? If so, you may find a rewarding opportunity as a Client Success Specialist on our dynamic team. This position is ideal for individuals who prioritize understanding client needs and delivering tailored solutions with a personal touch. As a Client Success Specialist, your responsibilities will include:...

  • Client Success Specialist

    2 weeks ago

    Edmond, Oklahoma, United States Santa Rosa Orthopaedics Full time

    Position Overview:Santa Rosa Orthopaedics (SRO) is in search of a dedicated and customer-oriented Client Success Specialist to become an integral part of our expanding team.In this role, you will be essential in ensuring our clients' satisfaction and overall success.Your primary focus will be to collaborate closely with our clients to comprehend their...

  • Client Relations Specialist

    2 weeks ago

    Edmond, Oklahoma, United States Comma Insurance Full time

    Company OverviewComma Insurance is dedicated to providing exceptional service and support to our clients, ensuring their needs are met with professionalism and care.Position SummaryThe Customer Experience Associate/Receptionist plays a vital role in our organization by serving as the first point of contact for clients. This position is responsible for...

  • Client Success Strategist

    2 weeks ago

    Edmond, Oklahoma, United States Global Payments Full time

    Position Overview:As a Customer Success Manager, you will play a pivotal role in ensuring our clients achieve their desired outcomes through our innovative solutions.Key Responsibilities:Drive customer satisfaction by understanding client needs and providing tailored solutions.Foster strong relationships with clients in the Food & Beverage and Retail...

  • Client Support Specialist

    2 weeks ago

    Edmond, Oklahoma, United States Consumer Cellular Full time

    Become a Key Member of Our Client Support TeamAbout Us:At Consumer Cellular, we pride ourselves on delivering outstanding support to our valued clients. As a Client Support Specialist, you will be instrumental in ensuring that our customers receive exceptional assistance and guidance.Engage with clients on a daily basis to understand their requirements and...

  • Client Engagement Specialist

    2 weeks ago

    Edmond, Oklahoma, United States Cannon & Associates Full time

    Cannon & Associates is dedicated to being a strong advocate for individuals and families navigating the intricate landscape of criminal and family law.We are in search of a motivated outside sales professional to discover new potential clients and enhance relationships with existing customers to meet sales objectives.The successful candidate will possess a...

  • Client Relations Specialist

    7 days ago

    Edmond, Oklahoma, United States Cannon & Associates Full time

    Cannon & Associates is dedicated to being strong advocates for individuals and families navigating the complexities of criminal and family law.We are in search of a skilled Sales Associate to enhance our outreach efforts by identifying potential clients and maximizing opportunities with existing customers to meet our sales objectives.The ideal candidate will...

  • Client Success Specialist

    2 weeks ago

    Edmond, Oklahoma, United States Global Payments Full time

    Position Overview:As a Customer Success Manager, you will play a crucial role in ensuring our clients achieve their desired outcomes through our innovative solutions.Key Responsibilities:Oversee the implementation of customer engagement strategies that drive loyalty and satisfaction.Collaborate with clients to understand their needs and provide tailored...

  • Client Service Representative

    3 days ago

    Edmond, Oklahoma, United States CityVet Full time

    Job DescriptionAt CityVet, we believe that happy people start with healthy pets. Our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees plays a vital role in creating a positive vibe.Our Mission: To provide exceptional pet care and a welcoming environment for all pet lovers.About the Role: We are seeking a...

  • Client Success Strategist

    2 weeks ago

    Edmond, Oklahoma, United States Global Payments Full time

    Position Overview:As a Customer Success Manager, you will play a pivotal role in ensuring our clients achieve their desired outcomes through our innovative solutions. Key Responsibilities:Oversee the implementation of data-driven customer engagement strategies.Foster strong relationships with clients in the Food & Beverage and Retail sectors.Drive loyalty...

  • Client Relations Specialist

    2 weeks ago

    Edmond, Oklahoma, United States Nissan Dealership Full time

    Nissan Dealership Position ID: [Client Relations Specialist] As a Client Relations Specialist at Nissan, your responsibilities will include: Handling all incoming inquiries via phone and coordinating appointments for showroom visits or test drives; Gathering customer information including names, multiple contact numbers, and email addresses from all incoming...

  • Senior Client Service Specialist

    2 hours ago

    Edmond, Oklahoma, United States RSM Global Full time

    About the RoleRSM Global is seeking a highly skilled Senior Client Service Specialist to join our team. As a key member of our client service team, you will be responsible for delivering exceptional client experiences and driving business growth.Key ResponsibilitiesProvide high-level administrative support to client engagement teams, including planning and...

  • Client Relations Specialist

    2 weeks ago

    Edmond, Oklahoma, United States Comma Insurance Full time

    Company OverviewComma Insurance is dedicated to providing exceptional service and support to our clients. We prioritize the protection of personal information and adhere to strict privacy policies.Role OverviewThe Customer Experience Associate/Receptionist plays a vital role in ensuring that our clients receive the highest level of service. This position...

  • Client Services Coordinator

    2 weeks ago

    Edmond, Oklahoma, United States Orion Security Solutions Full time

    Client Services Coordinator Role at Orion Security SolutionsCompany Overview: Orion Security Solutions is a leader in delivering comprehensive security services, including advanced technical, physical, and IT security solutions. Our commitment to excellence sets us apart in the industry.Position Overview:We are seeking a dedicated Client Services Coordinator...

  • Senior Client Service Specialist

    2 days ago

    Edmond, Oklahoma, United States RSM Global Full time

    About the RoleRSM Global is seeking a highly skilled Senior Client Service Specialist to join our team. As a key member of our client service team, you will be responsible for delivering exceptional client experiences and driving business growth.Key ResponsibilitiesProvide high-level administrative support to client engagement teams, including planning and...

  • Client Relations Specialist

    2 weeks ago

    Edmond, Oklahoma, United States IDEX Full time

    Become a vital part of a renowned organization dedicated to delivering reliable solutions that enhance lives around the world.If you are seeking a distinctive environment to grow or refine your professional journey, you have found the right place. IDEX presents a variety of career paths in engineering, marketing, sales, supply chain, operations, HR, finance,...